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Manager Customer Service

Location:
Loveland, CO
Posted:
November 22, 2016

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Resume:

DENNIS G. BUERGER

**** *. ***** ***** ***. Loveland CO. 80538

Home: 970-***-****; Mobile: 970-***-****

Email:acxlyd@r.postjobfree.com

Summary

Extensive experienced in Supervisory position in a leadership role in safety, quality, production and manufacturing. Self starter

with lots of initiative and drive. Proven ability in scheduling and meeting completion dates. Quickly learn new areas and processes. Very organized and extremely detailed oriented and team oriented. Have positive attitude and committed to excellence.

Highlights

Experienced in production and manufacturing scheduling

Experienced using MS Outlook, MS Excel, MS Word, inForXA, Oracle, SAP, ERP, JDE and AS/400

Knowledgeable of Safety, GMP’s and Quality Control Standards

Knowledge of 5s methodology, Kaizen and Kanban

Lean Six-Sigma manufacturing, DMAIC-methodology

Strong mechanical aptitude in hydraulics, pneumatics, motors, pumps and cylinders

Strong technical problem solving skills in various disciplines

Accomplishments

Planned, directed, coordinated, assigned manpower to efficiently meet production requirements

Contributed to a project that saved money, by reducing material, equipment use, and increase in productivity

Supervisor Certificate Program

Experience

PRODUCTION MANAGER

October 2014 to June 2016

Allied Insulation-TruTeam, Fort Collins, CO.

Schedule and dispatch daily job assignments to the installation crews

Responsible for customer service, purchasing, warehouse load in and load out, vehicle maintenance and inventory control

Provide daily supervision including hiring, training, evaluations, disciplinary action, coaching, counseling,

and termination actions with direct reports

Conduct weekly safety meetings

PRODUCTION SUPERVISOR

October 2013 to October 2014

RockTenn Denver Container, Denver, CO.

Responsible for the manufacturing of corrugated packing materials for food, beverage and retail that are processed through presses in a union facility

Directly supervise production hourly employees in the manufacturing activities of an assigned production area and shift, production, shipping and maintenance

Maintain quality and performance standards

Managed supervisory administrative processes including time of request and Workbrain payroll approval

Worked with the press operators in reducing set up times, by using waste management and continuous improvements in their quality checks, reducing down time to meet deadlines for shipping product

Teaching the importance of safe work practices, the upstream and downstream customer, on how it affects the production flow if there is no communications between the processes

Responsible for teaching good housekeeping procedures, 5s, kanban and minor maintenance on each press and seeing they are adhered to

OPERATIONAL LEAD

November 2012 to February 2013

Vestas Blades America, Windsor, Co

Scheduled daily assignments for production workers

Assisted Manufacturing supervisor in daily duties

MANUFACTURING SUPERVISOR

October 2007 to October 2012

Vestas Blades America, Windsor, Co.

Was part of the initial start up, helping setting up 5S, kanban and Kaizen in many of the production areas

Responsible for implementing lean manufacturing by using a takt planning board for each process, to insure staying within the time line of the build

Directly supervise hourly production employees in manufacturing activities, 3 leads and 35+ in 4 different process areas, in overseeing the manufacturing of wind turbine blades, flex to other shifts as needed

Responsible for quality products that are manufactured and delivered on schedule prescribed specifications

Enforced a culture of lean manufacturing and continuous improvement providing operational leadership, with hands on support

Responsible for administrative processes including time off request and ADP payroll approval

Provide daily supervision including analyzing employee productivity, training, evaluations, disciplinary

action, coaching, counseling, and termination actions with direct reports

Verify work is safely completed according to the standards and specification

Responsible for production schedules, monitored safety, material usage, monitored quality checks, on time delivery and preventive maintenance checks on equipment and machines

CIM’s PROJECT MANAGER

April 2010 to November 2010

Maple Ridge Wind Farm, Lowville, NY.

Responsible for 1 lead, 35+, doing inspections and composite fiberglass repairs on wind turbine blades on wind farm site

Loading and unloading turbine blades on and off trucks to stage for repair

Coordinated with site manager in the scheduling of repairs needing done and time line

Responsible for administrative processes including time of request and ADP payroll approval

Finished project 3 weeks ahead of schedule

Conducted safety meetings every morning

PRODUCTION MANAGER / SAFETY COORDINATOR

August 1991 to February 2007

Thermal Concepts; A Masco Company, Fort Collins, Co.

Thermal Concepts is a subcontractor to the commercial building and residential construction industry

Responsible for 35+, including 3 field supervisors, in the installation of fiberglas insulation, fireplaces, gutters

and central-vac systems

Scheduled work for crews and dispatched, quality control and safety inspections

Responsible for purchasing, monitored inventory control, tracking overages and shortages of materials per job

Provide daily supervision including hiring, training, evaluations, disciplinary action, coaching, counseling, conducting weekly safety meeting, and termination actions with direct report

EDUCATION

Aims Community College, Greeley, Co.

Microsoft Word, Excel, and Outlook.

Ponca City High School, Ponca City, Okla.

High School Diploma

Vocational School, Ponca City, Okla.

Auto Mechanics

Vestas Supervisor Certificate Program

Class 5 & 7 forklift operator



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