Human Resources Management
Resume:
Grace Acevedo
***********@*****.***
Performance Management Employee Relations Project Controllership
Executive-level professional with over 20 years of experience designing and developing human resources strategies and initiatives to align with overall business and financial objectives of the organization. Skilled at forecasting future needs of companies and inspiring and maintaining quality human capital. Ability to collaborate with management to monitor strategies, systems and procedures across the organization focused on enhancing overall effectiveness.
Compensation & Benefits
High-Level Software Proficiency
Strategic Planning & Analysis
Labor Relations
Executive Communications
Training & Development
Performance Evaluations
Organizational Development
Payroll Administration
Conflict Resolution
Project Management
Compliance & Regulations
Professional Experience
HORIZON LINES OF PUERTO RICO, San Juan, PR 1987 – 2015
Human Resources Manager
Earned four promotions following highly successful tenures as Senior Labor Relations/Human Resources Assistant, Senior Labor Relations Clerk, Human Resources/Labor Relations Secretary and Personnel Secretary. Supported current and future business objectives by bridging management and personnel relations and creating a productive working environment. Managed performance and evaluation system focused on driving up quality performances of personnel. Initiated development and implementation of company policies and procedures to administer HR goals.
Managed all aspects of planning, tracking and analyzing benefits to minimize operational costs and maximize revenue without violating local labor law.
Led the transition of expanding the supervisory workforce thereby enabling company to implement cost saving procedures.
Conceptualized and created local policy for San Juan and the Dominican Republic concerning Domestic Violence, Drug & Alcohol Policy & Procedure, Violence in the Workplace, Labor Relations, etc.
Revamped organizational hierarchy of company’s Sales Human Resource including renaming positions, and repositioning personnel while avoiding discrimination based on age and gender.
Increased opportunities for non-bilingual associates to increase reading, writing and speaking comprehension by implementing a certified 5-level English course into San Juan network for all associates.
Decreased legal claims by 90% by enforcing Company’s Code of Business Conduct & Ethics and initiating investigation campaign for personnel complaints and EEO violations.
Increased quality personnel retention by implementing effective incentives as well as training and development opportunities.
Liaised with union representatives to swiftly and resolutely resolve labor related issues and disputes.
Expertly investigated sexual harassment allegations, discrimination charges, retaliation, disputes, hotline inquiries, and in-house issues quickly and completely.
***Additional experience as Human Resources Secretary/Personnel Information Management Systems Coordinator, Materials Management Secretary/Inventory Analyst and Secretary for the Comptroller at Pharmaseal
Education & Credentials
Bachelor of Science in Criminal Justice, University of Phoenix, 2007 – Present
Personnel Administration & Secretarial Science World University
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