Angelia Wise

Huntersville, NC *****

(C) 980-***-****

acxlw3@r.postjobfree.com

Candidate engaged and client focused recruiter that can offer, creative and unique sourcing techniques and recruiting strategies to attract the highest caliber of hidden talent for future and current needs, expertise on developing an efficient and candidate engaged recruiting process to raise retention rates and interpersonal skills to sustain current client relationships and to cultivate new business accounts which will ensure company growth.

PROFESSIONAL SKILLS AND CERTIFICATIONS

Certifications received by Kelly Services: Completed voluntarily, not required

1)Advanced LinkedIn Recruiter training and Service Delivery overview- 7/10/2013

2)Conducting drug screens- 8/28/13,

3)Conducting effective commercial candidate interviews - 8/30/2013

4)Delivering exceptional service to candidates and Payroll process in a branch- 8/5/2013

5)Managing risk- 10/24/2013

Experience and Skills:

1)Executive search firm placements: direct- hire. Staffing agency placements: temp-to-hire and contract.

2)Experience: Corporate and agency recruiting, full cycle/ desk recruiting, talent acquisition/ sourcing, HR admin., banking, customer service, business development, sales and account management.

3)Recruited skill sets: Financial Services/ Mortgage Banking (Loan Officers, Underwriting Managers, Branch Managers), A&F, IT, Healthcare, Light Industrial, Maintenance and Customer Service.

4)Sourced passive candidates using LinkedIn Recruiter, complex internet mining, networking, organic and creative sourcing techniques, Boolean search logic, aggressive targeted sourcing strategies and reference check referrals.

5)Knowledgeable in: Staffing operations, managed services, HR procedures, labor laws, government compliance, onsite and remote hiring, I9’s, EEO, ADA, payroll (ADP) and benefits.

6)ATS/ CRM Databases & Programs: KSN, Taleo, Avionte, eEmpAct, TempWorks, BigBiller, Bullhorn, iCIMS, SkillSurvey, PeopleSoft, MS Word, Excel, PowerPoint and Outlook, QuickBooks, HireRight, Salesforce.com, SharePoint and eVerify.

PROFESSIONAL EXPERIENCE

Kelly Services, Rocky Mount, NC

Recruiter/ Onboarding Operations Lead (Temporary assignment) May 2013 – March 2015

lSourced, screened, on-boarded and staffed top qualified light industrial, healthcare and customer service talent for a pharmaceutical manufacturing client. Managed the onboarding process for the client account in a high volume, deadline driven staffing environment such as: Reviewed new hire paperwork, validated work eligibility/ identity for I9 using eVerify, submitted backgrounds checks and scheduled drug screenings to screen candidates.

lAdministered skill assessments and performed reference checks to qualify candidates. Facilitated weekly new-hire orientation sessions to distribute client specific new-hire forms. Prioritized job orders and generated recruitment metric reports. Created and maintained an Excel spreadsheet to record completed work.

lCoordinated with onsite hiring managers to schedule new-hires and to debrief on talent needs and requirements. Independently generated a candidate contact list by sourcing exceptional talent through online job boards, at job fairs and by networking with community partnerships including, Employment Security Commission, workforce centers and community colleges. ATS database and candidate application maintenance.

lInterviewed 5-10 walk-in candidates and made 30-50 cold calls daily to grow an active and diverse pipeline. Terminated assignments and conducted exit interviews. Processed payroll when Sr. recruiter was unavailable. Point of contact for payroll questions and payroll card enrollments. Developed a recruiting plan with internal team to manage 20-30 requisitions weekly and to keep candidates moving quickly through the hiring process.

Accomplishments and Achievements:

1.Awarded with written recognition for, ‘Most Candidates Successfully On-Boarded in a Week’! 25-35 new hires.

2.Implemented branch policy that lowered turn-over rate and improved 1st day no shows by 50%.

3.Independently initiated the development and design of an alphabetical file system to improve follow-up time, increase requisition fill time and to ensure quick responses when issues/concerns were expressed.

Veritas Search Consultants, Waxhaw, NC

Executive Search Recruiter/ Talent Sourcing Specialist January 2012- May 2013

lSourced, screened and recruited 'passive' Mortgage Banking, Accounting/Finance and IT professionals for direct hire opportunities. Developed and executed creative sourcing techniques, aggressive targeted sourcing strategies through traditional, ethical telephone sourcing and the latest Internet mining and social media networking techniques. Offered retained, contingent and executive search solutions for our clients nationwide. Niche recruiting areas were mortgage operations within home builder affiliated mortgage companies.

lEffectively managed multiple searches across different geographic areas. Managed a full desk and the full cycle recruiting process including online sourcing, candidate generation, phone screens, resume submittals, offer negotiations, cold calling and new business development. Performed deep niche market analysis and created compelling executive job profiles to attract targeted top tier executive talent.

lDeveloped a diverse target contact list by, researching top performing companies to locate passive hidden talent, LinkedIn Recruiter, Boolean search logic, referrals and utilized internal pipelines/ database. Researched passive candidate’s employer to develop an attractive recruiting and marketing strategy to sell the candidate on our clients strengths, culture and the benefits they don’t currently have access to at their current employer. Ensured qualification match, cultural fit and compatibility through relationship development, prescreening and assessments.

lPresented shortlisted candidates resumes to hiring managers. Consulted with clients’ to schedule interviews, receive interview feedback and to present recruiting plan specific to the clients talent needs. Facilitated the negotiation process through to its completion. Followed up on 30, 60 and 90 days of hire with the candidate and client to ensure, a successful placement, to retain relationships and to promptly address any concerns.

Accomplishments and Achievements:

1.Created and maintained a diverse high quality pipeline (200-400) under tight deadlines (1-2 weeks) in 'ATS' for current and future talent needs. Independently managed 10-15 job requisitions monthly.

2.Reduced time to hire, 75% of searches completed within 30 days (industry average 3-6 months) once commitment was made. Succeeded at obtaining 50% of new business contacted.

Aerotek, Charlotte, NC

Benefit Verification Specialist (Contract assignment) September 2011- January 2012

lContacted health insurance payers, on behalf of physician's office, to collect and review patients’ insurance benefits for physician administered injectable drugs. Documented and entered into the database, EOB’s, patient demographics, NPI and prior authorizations requirements.

lIdentified any inconsistencies with the EOB, compared against payer tool to confirm accuracy and resolved claim denials. Analyzed information in Payer Plus systems to inform patients of additional coverage options. Navigated multiple computer systems while on calls with payers and solved any complex concerns.

Accomplishments and Achievements:

1.Knowledgeable of government and commercial payers and procedure coding: HCPCS, CPT, ICD-9 and ICD-10.

2.Trained in benefits/structures, researching policy libraries, claim reviews and denials and reimbursement issues.

PNC Bank, Rocky Mount, NC

Teller 1 March 2010- April 2011

lAwarded with verbal recognition for ‘Best Customer Service recognized by customers’. Balanced cash in vault, recorded discrepancies for audit, investigated accounts per customers request and ran commercial deposits.

lEnhanced customers’ knowledge on financial products and services which attracted customers to upgrade or to activate new account(s) resulting in business & revenue growth.

Accomplishments and Achievements:

1.Achieved 100% of monthly goals by cross- selling and up- selling financial solutions and products.

EDUCATION

Central Piedmont Community College, AAS- HR Management/ Business (Transfer Degree), Current

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