Manager Professional Experience

Neda Ljubovchevska

Mobile: 202-***-**** / Home: 703-***-**** / Email: **************@*****.***

Mclean, Virginia

PROFESSIONAL EXPERIENCE

Household Manager, Mclean, VA August 2016 to present

Managed all household events and activities for a busy family to include eldercare and pets

Compiled and distributed written professional and social communication for the family's professional and recreational activities

Organized the family's social schedule including: domestic and international travel, appointments, and construction projects

Fielded phone calls in the process of coordinating social and business events on behalf of the family

Addressed family’s and pet's health issues including coordination and transportation to medical / veterinary appointments

Organized activities to ensure family's happiness and well-being

Household Manager, Skopje, Macedonia October 2014 – August 2016

Oversee and organize all functions related to managing the household of a senior US Government official’s domestic residence in Skopje, Macedonia.

Provide logistical support for small and medium size official events

Housekeeper, Blue Lagoon resort, Kos island, Greece April 2010 – September 2014

Worked as an integral part of a large team responsible for hospitality and daily room cleaning

Demonstrated dedication to mission, stamina, and positive work ethic during 10-12 hour shifts

Maintained a 95% customer satisfaction rating over four years in categories such as friendliness, efficiency, helpfulness, and knowledge ability for a major resort with over 600 rooms.

Memorized faces and names to ensure personalized service throughout guest stays

Hosstes, Skopje,Macedonia Hotel Aleksandar Palace February 2008 - April 2010

Welcome and lead guests to their tables and make reservations arrangements

Answer and phone calls and take reservations

Keep the customers as comfortable as possible

Monitor the status of each table and ensure that work area and tables are clean and organized

Take orders and present menus

Owner/Operator Budi-Kom, Skopje, Macedonia October 2005 - January 2008

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