NANCY FLORENCE

acxlpq@r.postjobfree.com Tel: 201-***-****

PROJECT COORDINATOR

Account Management / Sourcing & Procurement / Event Coordination

A highly recognized hospitality management professional offering over 8 years of enhancing organizations' bottom-lines through a customer-centric approach and excellent leadership and interpersonal skills; currently seeking a stimulating and rewarding position that will offer growth opportunities enhancing my abilities in order to support the development of the company’s reputation as it continues to expand.

Consistently achieve performance goals through enthusiasm, tenacity and initiative, which complement knowledge/expertise in:

Hospitality & Culinary Management

New business Development

Budgeting & Cost Controls

Sales Consulting

Teambuilding / Training / Supervision

Safety/Sanitation/Quality Controls

Vendor / Inventory Management

Customer Service / Guest Relations

Guest Service Excellence

Event and Meeting Coordinating

Turnaround Management

Strategic Marketing

Office Administration

Profit & Growth Strategies

Policies and Procedures

Continuous Performance Improvement

PROFESSIONAL QUALIFICATIONS

Special Event Management

Sourced venues and created RFP’s for group room blocks/meeting space via Starcite/Cvent.

Researched/Coordinated vendors for specific event assignments.

Negotiated concessions and executed vendor agreements for savings opportunities through tactical and strategic sourcing initiatives.

Created cost savings analysis for clients displaying savings in budgetary spending.

Marketed events via social media and paper distribution.

Provided participants with materials relevant to their engagement(s) and related logistical information.

Executed communication and conflict resolution skills resolving guest complaints promptly and professionally.

Supervised staff and hired per diem shifts as necessary.

Sourced for DMC’s and event management companies.

Plan and mange site inspections.

Relevant Projects

Present: Sourcing & Procurement Consultant

Harriett Tubman Charter School, Bronx, NY - Source venues/transportation vendors for annual senior trip of 50 attendees. Contract negotiations of room rate, F&B and charter buses.

Junior Achievement of NJ – Source venues for galas, dinners and fundraisers for over 600 attendees.

Claflin University, Orangburg, SC – Source venues for seasonal athletic team travel & director’s conferences.

MESA Charter School, Brooklyn, NY – Source venues for annual school trip of 60 attendees.

The Brooklyn Tabernacle, Brooklyn, NY – Negotiated multi-year contract with hotel for 400 attendees annual meeting.

Present: Event Coordinator - Trinity Christian Center, Elizabeth, NJ – Manage coordination of quarterly conferences, vendor procurement, contract management.

2013 – Event Manager – Helzberg Diamonds anniversary, Garden State plaza, Paramus, NJ – sourced culinary team.

2012 – Event Manager– Spanx store grand opening, Garden State plaza, Paramus, NJ – sourced culinary team for opening.

EMPLOYMENT HISTORY

2008 - Pres

Account Manager/Consultant, HelmsBriscoe – Global, Sourcing & Procurement - Independent contractor responsible for generating sales leads, prospecting and closing the sale of group business. Work primarily with corporate, religious and education clients to facilitate event site selection while building customer relationships to maintain repeat business.

Procurement of meeting space and vendors for all functions and conferences.

Coordinate travel, F&B and registration procedures.

Negotiate venue and vendor contracts to maximize company savings.

Travel onsite to programs to ensure continuity and exceptional business partner service.

Collaborate with Lead Planners to monitor housing/room blocks, oversee attrition

2010- 2016

Sales & Event Manager, Taste of Heaven Catering, LLC – New Jersey - Planned, organized and executed small and large events and outbound orders for company.

Effectively managed event staff and volunteers, including conducting of training sessions to fully engage support teams.

Assisted clients in the design of on-site events.

Sourced all event vendors, F&B, and negotiated contract terms for optimal savings.

2007- 2009

Event Manager, For All Occasions Catering – Atlanta, GA – Served as team leader at events to make sure logistics were handled properly.

Prepared customized menus for clients.

Ensured that all staff adhered to banquet event orders and procedures and demonstrated comprehensive knowledge of food & beverage presentation standards/proper etiquette.

Oversaw the assembly, maintenance, and dismantling of functional set ups and displays for events and business meetings.

2004 - 2006

Admissions Assistant, North Fulton Regional Hospital – Roswell, GA - Customer service professional and liaison for radiology department patients and staff.

Scheduled all radiology procedures and prepared patients for exams.

Prepared daily accounts receivables summary for finance department and billing office.

Checked and initiated pre-certifications for radiology procedures needing authorization.

2002 - 2004

Scheduler, Radiology Northside Hospital – Atlanta, GA – Radiology department professional scheduling patient procedures in accordance to doctors calendars and availability.

Answered, screened and processed over 200 calls daily using a call management system and web-based communications for eight satellite locations.

Explained procedures and necessary preparations to all patients scheduled for exams.

Professional liaison bridging communication between patients, and physicians.

TECHNICAL & RELATED

MS Word, Excel, Outlook, PowerPoint

ServSafe Certification

Cvent

Starcite

One-Call

Data Entry

EDUCATION

Bachelors of Arts, Fordham University- Lincoln Center, New York, NY

Certification, Culinary Arts, Bergen Community College, Paramus, NJ

Contact this candidate