Darren Grant
acxllc@r.postjobfree.com
**** ********* **** **. *** 423
Morrisville, NC 27560
Cellphone: 919-***-****
Experience
Certified Teller at BB&T
May 2011 - June 2013 (2 years 2 months)
1. Provide professional client service, which includes but is not limited
to: performing accurate transactions, greeting the client, smiling, using
the client's name during the transaction, and thanking each client for his
or her business. Refer clients to other branch personnel as needed.
2. Perform the basic transactions of a paying and receiving teller such as
accepting deposits and loan payments, verifying cash and endorsements,
cashing checks within limits and obtaining further authorization when
necessary, issuing money orders, cashier's checks, and redeeming savings
bonds.
3. Prepare individual daily balance of teller cash transactions as well as
other reports as necessary.
4. Perform more complex transactions (with assistance as necessary) such
as: a. Coupon Collection b. Issuing Official Checks/Money Orders c. Large
Commercial Deposits d. Close Out Transactions e. Cash Advances
5. At the discretion and direction of the supervisor, responsible for
collecting his or her own cash items.
6. Follow all operating procedures as outlined in Branch Operations Manual
(BOM).
7. Handle proportionate volume of work based on branch demands.
8. Analyze client profiles to discover new leads towards products.
9. Constantly monitoring for fraudulent activity by paying close attention
to details within checks and currency processed on a day-to-day basis
10. Perform internal procedural audits to verify items are properly
maintained on a day-to-day basis
Sales Associate at Hhgregg
May 2010 - May 2011 (1 year 1 month)
.Greet customers from the point sincerely and enthusiastically without
pressuring or becoming overbearing. Constantly look for and approach
customers
.Qualify the customer through listening and questioning.
.Show the customer the features and benefits that support customer needs
established during the qualifying process. Explain various features as the
customer uses the merchandise while continuing to qualify and eliminate
objections
.Consistently asks for the sale with every customer in the proper amount
of time.
.Help customers make an informed decision based on their needs and wants
with the best product knowledge.
.Stay up-to-date with all technology and product information.
.Keep up-to-date on stock levels and current promotions.
.Accurately input all sales orders and track them through the delivery or
pickup process.
.Responsible for merchandising a specified area of the store (cleaning,
tagging, ensuring all display items are accurate)
.Assist in developing and training of new associates when required.
Volunteer Experience
Runner; Food Distributor; Food Bag Sealer at Million Meals Projects
January 2006 - Present (8 years)
Throughout the year, Million Meals is held in January on or around Martin
Luther King Jr. Day and in the fall. As volunteers we help pack over
10,000 bags of food to be shipped to countries of the less fortunate.
Blood Donor at American Red Cross
April 2006 - Present (7 years 9 months)
Donate blood for those who need it for their particular needs.
Income Tax Assistant at VITA (Volunteer Income Tax Assistant)
February 2008 - Present (5 years 11 months)
The VITA Program generally offers free tax help to people who make $51,000
or less and need assistance in preparing their own tax returns. IRS-
certified volunteers provide free basic income tax return preparation with
electronic filing to qualified individuals in local communities. They can
inform taxpayers about special tax credits for which they may qualify such
as Earned Income Tax Credit, Child Tax Credit, and Credit for the Elderly
or the Disabled. VITA sites are generally located at community and
neighborhood centers, libraries, schools, shopping malls, and other
convenient locations.
Jogger at March For Dimes
April 2010 - Present (3 years 9 months)
The March of Dimes is a not-for-profit organization. The mission of the
March of Dimes is to improve the
health of babies by preventing birth defects, premature birth and infant
mortality. The foundation is headquartered in White Plains, NY and has 51
chapters across the U.S., including the District of Columbia and Puerto
Rico. The March of Dimes provides mothers, pregnant women and women of
childbearing age with educational resources on baby health, pregnancy,
preconception and new motherhood, as well as supplying information and
support to families affected by prematurity, birth defects, or other
infant health problems.
Courses
Bachelors, Accounting
North Carolina Central University
Auditing
Intermediate Accounting
Career Management
Legal Environment
Federal & State Income Tax
Accounting Information Systems
Skills & Expertise
Time Management
Communication Skills
Strong Work Ethic
Self-motivated Individual
Analytic
Team-oriented
Positive Personality
Work Ethic
Critical Thinking
Microsoft Office
Sales
Event Planning
Education
North Carolina Central University
Bachelors, Accounting, 2006 - 2013
Activities and Societies: NCCU's National Association of Black Accountants:
President, Assistant President, Treasuror Salsa Group "Los Salseros",
Racquetball
Interests
Racquetball, Jogging, Video Gaming, Drawing, Sudoku