CAREER OBJECTIVE:

As a longtime resident in Taiwan, I have gain a lot of different experiences in talking or discussing things with local people in Taiwan (Taiwanese). I would like to use this opportunity to use my skills in communicating or interacting with Chinese or English speaking people. Apart from that my family and I decided to relocate in the Philippines. 我在台湾住了好几年 我遇到各种各样的情况怎么跟当地人谈论 我想要用这个机会在这个公司

进一步和加上经验 我的目标是留在这个国家跟我家人团结

SKILLS:

Able to write and speak foreign dialect (Fujian),Chinese (Mandarin), English and Tagalog

我会写说 不同的语言例如我会说英文 中文(福建话) 和 他加禄语

MS Office (Advanced)

Leadership Skills

我能领导人

Strong sense of urgency and ownership

我对工作很认

Keen attention to details

Good communication skills

我很会跟人沟通

Computer Literate

PERSONAL REFERENCE:

Age: 56

Sex: Male

Date of Birth: November 29 1959

Citizenship: Filipino Chinese

Educational Background

College: Far Eastern University - Architecture

High School: St. Jude Catholic School

William Tan

a.k.a. Chen Wei Lien

2238 San Guillermo Street, Karuhatan,

Valenzuela City

+639********* / +639*********

acxlfz@r.postjobfree.com

Personal Background

在台湾工作经验

Position: Assistant General to the Manager.

From 1990-2010: worked in a leather manufacturing plant in Taiwan, from ordinary worker and moved up to become a plant manager of the company.

From 2011 to the middle of 2014: was hired to become an international transfer to China spearheading set up of a leather manufacturing plant.

WORK EXPERIENCE:

ONE Contact Center

Position: non-voice customer service representative From Nov 2015 to May 10 2016

Address: 33th Floor Antel Global Corporate Center,, Doña Julia Vargas Ave, Ortigas Center, Pasig, Metro Manila Wan Tien Leather

Plant Manager

Taiwan 2005-2010

Serves as an overall overseer.

Help team transition to BAU by creating a baseline performance that will help assess the appropriate target levels of production to be set.

Maintain reports and trackers that will enable the leadership to track service performance

Perform research in various materials and chemicals.

Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems.

Drive accuracy in production and to eliminate rejected materials to increase customer satisfaction across markets.

Assess and resolve non-standard and standard issues or problems.

Seek advice and escalate issues when faced with tasks/problems outside the scope of the work.

Help team achieve effectiveness in individually and collectively which will promote satisfactory service and consistently meet production targets.

Yun-Feng Chemical Ltd.

Department Head (Production Area and Warehouse Division) Nankang Taiwan 2000-2005

Responsible for fielding employee production quota.

Suggest knowledge base and process improvement to Manufacturing Consultants in order to enable higher percentage of processes to be handled and provide timely and accurate answers

Receive, analyze, process and follow-up on transactional requests received from stakeholders

Respond to and process transactional requests accurately, consistently and in a timely manner in accordance with standardized process flows and company policy

Work collaboratively with other parties across the tiered service structure (HR, Benefits Analysis & Control, Payroll, etc) to provide seamless service.

Assume ownership for cases and be – as result – responsible for case opening and closure

Seek for rapid and efficient resolution of requests, promptly resolving the majority of requests.

Follow up on resolution and inform customer on status

Deliverables: Effective and efficient service provision in line with service level agreements and Customer Satisfaction targets.

Yi-Cheng Manufacturing Ltd.

Supervisor

ChungLi Industrial Zone, Taiwan 1996-2000

Leads the team in generating revenues through efficient production.

Monitors team performance in a daily/weekly and monthly basis.

Extending support to foreign counterparts (China)

Point of contact related to Chemical distribution.

Transition management of processes; from test environment (Laboratory) to production

Character Reference

Rhennel Carleta

Owned Business Online Contract

093********

Contact this candidate