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Customer Service Assistant

Location:
Boston, MA, 02118
Salary:
70k
Posted:
November 23, 2016

Contact this candidate

Resume:

Kinda Touma

978-****-****

acxl8o@r.postjobfree.com

https://kindatoumaarchitect.see.me/

PROFESSIONAL EXPERIENCE

Summary of Qualifications

-Knowledge of engineering tools and applications.

-Know-how to design concepts and construction process.

-Good visualization and documentation skills.

-Active, listener and good communicator.

-Ability to work in team and meet deadlines.

-Proficient in working all computer-aided design software.

- Exceptional interpersonal, planning and organizing, and leadership skills

-High level of customer service skills.

-Highly motivated, and a self-starter

-Demonstrated leadership and management skills.

Work Experience

Ahold USA 2013- (March 2013-Present) Quincy, MA

Store Planner 2013

Summary of work.

-Prepare sketches to create two-dimensional images.

-Study sketches provided by engineers and designers and prepare detailed design and plans as - per the specifications.

-Prepare drawings showing plans, as well as other aspects such as layouts, plumping, drainage, car parking and landscaping.

-Analyze and compute the project cost, completion date, and materials needed for the project.

-Coordinate with engineers and supervisors to ensure work is going in as per the drafted plan.

-Work in computer-aided design software to layout interior and exterior plans.

- Liaise with the Construction Group, Merchant Group and Visual Group Managers to aid the completion of all merchant and capital based projects.

-Attend meetings and manage projects.

- Ensures thorough communication with all internal and external merchant teams, construction managers, consultants and purchasing.

-Participates in various Store Planning initiatives to ensure a smooth execution of all project related activities.

-Walk stores, talk to store department managers, travels to sites, take notes and solve issues base on budget allowance and divisions approval.

- Monitors and facilitates the completion of all projects on a timely basis within budget.

- Work on multiple projects simultaneously and be able to prioritize workload accordingly

- Ensures shop concepts and merchandise initiatives meet with corporate procedures and guidelines

- Creates and maintains project drawing files on ongoing basis. Greenwood Investments, Inc. (contract) Boston, MA

Office Assistant Summer 2012

Served as first point of contact, fielding, and routing telephone calls, greeting visitors, and responding to customer and vendor inquiries.

Provided company information in person as well as via email and telephone; verified visitor identity and arranged escorts.

Performed wide-ranging office functions such as updating and managing schedules and maintaining proprietary database.

Arranged travel for partner, coordinated meetings and luncheons, entered daily trade data into company accounting system and assisted with research on new and existing investments. Architect office of David Gonzales (3 month contract -2010) Cambridge, MA Drafter

Responsible for drafting using AutoCAD and Revit for a residential project Architecture University Aleppo, Syria

Professor Assistant 2006 - 2008

Responsible for helping professor and students, organizing promotional events and lots of other tasks (designing and crafting)

Wright Group Co. Aleppo, Syria

Architect Assistant/Designer 2005 - 2008

Responsible for helping clients design their living space, consulting with interior designers, working with buyers and suppliers in selecting fabrics and colors Developing print media and campaigns

Participating with team in developing design ideas Performing client sales and service

EDUCATION/TRAINING

Aleppo University Syria

Bachelor of Architecture (Design) 2001 - 2006

Fashion Design Certification (.SFD) Boston, MA

2008 – 2010

COMPUTER PROGRAMS

AutoCAD – 7 years experience

Photoshop – 7 years experience

3D Studio Max – 3 years experience

Revit – 3 months experience



Contact this candidate