Administrative Assistant High School
Resume:
Jenissa Pemberton
Frederiksted,Virgin Islands 00840
acxl8j@r.postjobfree.com
Professional Experience
The Home Depot
Kingshill, U.S. Virgin Islands
Kitchen Designer
August 2015 - September 2016
The Home Depot
Kingshill, U.S. Virgin Islands
Customer Order Specialist
March 2015 - August 2015
Contractors Concrete Building Supplies Inc.,
Frederiksted, U.S.Virgin Islands
Administrative Assistant
June 2008 - November 2011
Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
Answer phone calls and direct calls to appropriate parties or take messages.
Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
Process payroll information.
File and retrieve corporate documents, records, and reports.
Open, sort, and distribute incoming correspondence, including faxes and email.
Make travel arrangements for executives.
Walt Disney World (Disney All Star Resorts),
Orlando, Florida
Front Desk Agent
February 2004 - December 2004
Greet, register, and assign rooms to guests of hotels or motels.
Verify customers' credit, and establish how the customer will pay for the accommodation.
Contact housekeeping or maintenance staff when guests report problems.
Make and confirm reservations.
Issue room keys and escort instructions to bellhops.
Keep records of room availability and guests' accounts, manually or using computers.
Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Compute bills, collect payments, and make change for guests.
Review accounts and charges with guests during the check out process.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Deposit guests' valuables in hotel safes or safe-deposit boxes.
Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Penthouse Rooftop
Christiansted, Virgin Islands
Front Desk Agent
January 2002 - January 2003
Greet, register, and assign rooms to guests of hotels or motels.
Verify customers' credit, and establish how the customer will pay for the accommodation.
Contact housekeeping or maintenance staff when guests report problems.
Make and confirm reservations.
Issue room keys and escort instructions to bellhops.
Keep records of room availability and guests' accounts, manually or using computers.
Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Record guest comments or complaints, referring customers to managers as necessary.
Transmit and receive messages, using telephones or telephone switchboards.
Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
Plan, schedule or supervise the work of other employees.
Date-stamp, sort, and rack incoming mail and messages.
Education
Ashworth College
Atlanta, GA
Medical Transcription
Currently Attending
St. Joseph High School
Frederiksted, Virgin Islands
High School Diploma
June 2001
St. Mary's School
Christiansted, Virgin Islands
General Education
June 1997
Additional Skills
I’m a quick learner and very dependable. Knowledgable in Quickbooks, Microsoft Excel, Microsoft Word and Microsoft Powerpoint.
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