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Customer Service Manager

Location:
Kolkata, WB, 700001, India
Salary:
2-3
Posted:
November 23, 2016

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Resume:

RESUME

T.SASIKUMAR

Chellammal Illam, Ground floor,

Near Chandramohan Hospital,

Umaimariyamman Kovil Street,

Omalur Taluk,

Salem District, Pin: 636455.

Contact No: +91-960******* &

: +91-999******* E-Mail ID:acxl3v@r.postjobfree.com

OBJECTIVE:

To get associated with a progressive organization to apply knowledge and skills, and to be a part of a team that dynamically works towards the growth of the organization.

PROFESSIONAL EXPERIENCE

1. Company: Equitas Small Finance Bank

Role: Deputy Manager

Date of Join: 01-Aug 2016.

Experience: Till now

2. Company: Axis Bank Ltd & Max Life Insurance co Ltd

Role: Associate Manager Sales

Date of Join: 20-Sep 2013

Experience: 3yrs.

3. Company: State Bank Customer service Point

Role: Customer Service Executive (Operations)

Duration: 6 Months.

CAREER SUMMARY

Till now I am working Deputy Manager in Equitas Small Finance Bank.

I got promoted ASSOCIATE MANAGER SALES in AXIS BANK 2016.

Having 3 years 9 month of experience in the field of banking.

Providing solution to the customer’s problems.

Selling insurance policies to the customers and giving them after sale services.

Providing banking solutions to the rising needs of the customers.

ACADEMIC PROFILE

COURSE

INSTITUTION

UNIVERSITY/BOARD

% OF MARKS

YEAR OF PASSING

SSLC

VC HSC School, Omalur.

State Board

63%

2004

HSC

VC HSC School, Omalur.

State Board

57%

2006

HDCA

CSC Computer Education, Omalur.

CSC Institute

A Grade

2007

BBA

SSC College (SFC), Salem

Periyar University

50%

2010

MBA

AVS Engineering College, Salem-3

Anna University

1st Class

2012

AREA OF INTEREST

Finance

Marketing

Operations

H R

TECHNICAL SKILLS

Typing Skill (Lower)

Windows

MS Office

C,C++

Visual Basic

HTML

AWARDS RECEIVED

Won LI Circle level contest 2014 in AXIS BANK Ltd.

Won Highest E logins in Circle level award 2015 in AXIS BANK.

Won GOLD MEDAL in State level KICK BOXING Competition.

Won GOLD MEDAL in District level KARATE Competition.

Won SECOND PLACE in UG College level CRICKET Competition.

Won SECOND PLACE in PG College level CRICKET Competition.

Participated in College level Youth Red Cross, Salem.

SIGNIFICANT ROLES PLAYED

CO-ORDINATOR of MBA VASANAS in the academic year of 2011.

ORGANISER of MBA VASANAS in the academic year of 2012.

INTERESTS AND ACTIVITIES

Presented a AD-ZAP activity in KPR Business School, Coimbatore

An active participated of ENTREPRENEURSHIP DEVELOPMENT CELL of our college.

An active MBA cricket team Captain & member of our college VASANAS and CRICKET TEAM

VOLUNTEER EXPERIENCE

An active member of TAMILNADU KICK BOXING ASOSSIATION of I also attend TAMILNADU STATE MATCH, SALEM.

An active member of ASIAN SOTAKON KARATE ASOSSIATION of I attend a 2 days COUCHINGCAMP, SALEM.

PROJECT

Analysis of Customer Preference towards Various Dall products with Special Reference to NANDHI DALL, SALEM. (Mini project).

Awareness Level of Easy Fixed Deposit Scheme of ICICI BANK LTD, SALEM.

(Main project).

IN-PLANT TRAINING

Underwent training at “NANDHI DALL MILL”, Salem.

Underwent training at “ICICI BANK”, Salem.

INTERPERSONAL SKILL

Ability to easily grasp and adapt to fast changing technological trends.

Have cordial relationship with all kinds of people

Have a high degree of self confidence

Holistic approach in problem solving.

PERSONAL PROFILE

Name : T.SASIKUMAR

Father’s Name : Thiru Tamilarasan.M

Mother’s Name : Thirumathi Tamilarasan Sanmugavalli

Date of Birth : 04.03.1989

Sex : Male

Nationality : Indian

Religion : Hindu

Language Known : English &Tamil

: Read, Speak and write fluently

Hobbies : Listening Music, Reading Books, Play Cricket

DECLARATION

I hereby declare that all the above furnished details are true to the Best of my knowledge.

Thanking You,

Place: Omalur yours truly

Date: /04/2016

(T.SASIKUMAR)



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