JENNIFER LYLE

*** ******** *****, ***********, ** 27360

Cell: 336-***-**** – acxkvk@r.postjobfree.com

Summary

Human Resources Professional and empowering leader who supports companies and top executives with a unique perspective and appreciation that human capital is every organization’s greatest asset. Genuine influencer who thrives on challenges and translates visions and strategies into accountable, value-added goals. Exceptional decision maker and planner.

Areas of Expertise

Recruiting and onboarding Training and development

Employee relations Personnel records maintenance

Compensation administration and regulatory compliance Retention initiatives

Strategic planning Performance management strategies

Experience

Area People Director/HR Manager February 2013 to August 2016

Waffle House, Inc. – NC

• Performed all HR functions for 700+ annual hires in 24 locations which generated $24M in annual revenue

• Sourced and recruited 40+ college educated managers and developed and promoted 8 to multi-unit operators

• Developed creative recruiting strategies to attract top-talent through relationships at colleges and universities, networking events and personal relationships. Served as a featured employer and panelist at UNC-Greensboro; Awarded “Employer of the Year” at NCACE 2016 conference

• Served as an employee advocate taking an active role in listening to employees’ concerns and taking action to resolve the issues; well-known for being approachable and knowledgeable on benefits, compensation, policies and labor laws

• Created and executed quarterly employee recognition programs including employment anniversaries, birthdays and wellness programs to improve employee relations and retention initiatives

• Collaborated with senior operations team on succession/bench planning to forecast future bench needs; facilitated employee development plans, performance appraisals, and selection interviews for promotions.

• Supervised, coached, and mentored 6 direct reports

• Conducted thorough and objective investigations to resolve complex employee issues; provided mediation and advice and progressive discipline as needed

Pharmaceutical Representative May 2009 to December 2012

Publicis Touchpoint Solutions, a Service Partner to AstraZeneca – Greensboro, NC

• Promoted brand awareness and support for 90+ accounts consisting of 200+ core targeted physicians for Nexium, Crestor, Symbicort, Vimovo and Seroquel XR

• Delivered messages on access and savings of each brand in comparison with other branded and generics to drive revenue growth in a highly competitive market

• Increased access awareness by presenting managed care information resulting in increased redemption rate of savings card by 15% at pharmacies

• Recipient of District’s first F.R.E.D. Award of Excellence

• Awarded 7 Service Star Awards for outstanding brand service to Primary Care and Specialty Physicians including, Gastroenterologists, Cardiologists, Pulmonologists, Orthopedic Surgeons, and Pediatricians

Sales Representative July 2007 to May 2008

MedFilters – Greensboro, NC

• Promoted Endoscopy Reprocessor filtration & brushes by developing relationships with physicians/key decision-makers in OR, GI/Endoscopy departments, Sterile Processing Departments and Surgery Centers to cultivate new business

• Executed sales & marketing plans to create and expand demand for products essential for infection control

Education

Bachelor of Arts: Marketing and Business Education Marshall University, Huntington, WV

PHR- Summer 2017

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