Monica Augline

Anchorage, AK *****

acxktr@r.postjobfree.com - 779-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Guest Service Representative

Extended Stay America Hotels - Anchorage, AK - September 2016 to Present Count petty cash, answer phone, daily check in, weekly, and monthly, make reservations, report any damages, communicate with the managers

Front Desk Clerk/Receptionist

Mush Inn Motel - Anchorage, AK - June 2015 to Present Responsibilities

Answer phone, check in/out Guests daily, weekly, and monthly. Count petty cash front/back to equal the amount, screen security camera, help guests with minor help, report anything to the Manager for next day service. Any disturbance of any are asked to leave the property Accomplishments

Good customer service and fix mistakes on computer of end of shift, to match my daily sheet to the computer. Skills Used

I'm able to take care of my own mistakes without manager involved. Patient Care Assistant

Synergy HomeCare-CastleRock, Colorado - Parker, CO - February 2013 to Present Transfer assistance, bathing and showering assistance, personal hygiene, help with restroom use, assist with dressing, personal appearance care, mealtime

feeding assistance, errand services, light housekeeping, complete meal preparation, kitchen cleaning and organization, bathroom cleaning, laundry, and change linen. Administrative Support

SouthCentral Foundation - Anchorage, AK - May 2007 to May 2008 Family health resource functions, preregistration and registration functions when Patients are scheduled or have same day visits at PCC. Ensures patient

records are complete and correct in all patients information electronic databases, using standardized, quality and production focused processes while delivering excellent customer service. Community, blood quantum information,

insurance, third party payer, providers, initial and or final diagnosis. Patient Services Assistant

Alaska Native Tribal Health Consortium - Anchorage, AK - November 2004 to November 2005 Anchorage, Alaska

• Assisted nurses with vitals, stock medicine room, assisted patients with personal needs such as eating, bathing, and use of restrooms. Monitored

suicidal patients and patients with Alzheimer's disease to ensure their safety as well as update date entry. Housekeeping

Alaska Native Tribal Health Consortium - Anchorage, AK - May 2000 to November 2004 Anchorage, Alaska

• High/Low dusting, vacuum, cleaning bathrooms, cleaned discharged rooms, cleaned contaminated rooms, cleaned Stat rooms, helped with supervisors as needed, worked in Operating Rooms, turnovers, end of day rooms, clean all

areas, take out trash and dirty linen, worked in Labor & Delivery, clean after discharge, cleaned C-Section rooms and waiting rooms areas as well as clean

triage rooms and bathrooms, worked in Emergency Rooms, cleaned in House rooms upon Patients discharge and helped others as needed. Supply Sterile Core Tech

Alaska Native Tribal Health Consortium - Anchorage, AK - May 1997 to May 1998 Anchorage, Alaska

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• Receives, prepares, restocks and transports supplies, equipment and instruments to all areas of assigned responsibility. Verifies the content and

condition of materials; maintaining documentation of materials and equipment. Verifies purchase orders with vendor packing slips and actual

freight received, checking carefully for discrepancies, complete and forwards paperwork to purchasing or contracting. Cleaned contaminated instruments, sterilized contaminated Operating Room Instruments, and have it delivered to Sterilized Operating Rooms.

Supply Specialist

Alaska Army National Guard - Fort Richardson, AK - May 1988 to February 1998 Ft. Richardson, Alaska

• Receive, inspect, inventory, load, segregate, store, issue, deliver and turns-in organization and installation supplies and equipment, operate unit level computers, prepare all Unit/Organizational supply documents, maintain automated supply documents, maintain automated Supply system for accounting of organizational and installations supplies and equipment, issue and received small arms. Secure and control weapons and ammunition in security areas, schedule and perform preventive and organizational maintenance on weapons.

EDUCATION

Medical Office Administrative

Concorde Career College

2013 to Present

University of - Anchorage, AK

September 2007 to January 2009

Medical Computer Specialist

Alaska Computer Institute

May 1994 to August 1994

MILITARY SERVICE

Service Country: United States

Branch: Alaska Army National Guard

Rank: E4

August 1988 to February 1998

Supply Specialist, inventory supplies as well as the Ammo secured room, dissemble and assemble incoming products, order supplies, answer phone, issued clothes out to military service, Commendations:

Serving in the Military, accomplishing year to year medal awards ADDITIONAL INFORMATION

Skills Profile

• Excellent experience in receptionist and supervisor assistant.

• Good experience in customer services and people skills.

• Well organizational and attention to details.

• Well experience with computer and data entry.

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