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Customer Service Computer Science

Location:
Philadelphia, PA
Posted:
November 20, 2016

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Resume:

Jackie Davis

**** * *** ******

Philadelphia, Pennsylvania, USA 19140

Tel: 215-***-**** Email: acxkrl@r.postjobfree.com

Job Objective To obtain a position in an organization such as yours, so that I may gain knowledge, training and skills.

Education Murrell Dobbins A.V.T.S Sep 1989 ~ Jun 1993 High School Diploma, Computer Science

Experience Citizens Bank Jun 1999 ~ Aug 2013

Ops Associate 1

Sorted incoming mail into mail bins and mail bags. Operated Pitney Bowes machine to ensure all

postage was correctly placed on the envelopes.

Weighed packages and envelopes to determine the

correct postage. Operated SCL handheld scanner to

scan the barcode of packages and enter the

information into the database system . Arranged

pickup of mailbags, outgoing mail and packages.

City of Philadelphia Jul 1998 ~ Aug 1998

Meter reader

Read customers water meter and entered the data

into the handheld computer. Reported to my

supervisor if there were any problems such as

damaged equipment or impediments getting to the

meter. Verified readings in case consumption

appeared to be abnormal and recorded it in the

handheld computer.

Peco May 1998 ~ Jun 1998

Customer service

Handled incoming calls from customers. Assisted

customers with their problems or disputes they had with their bills. Made sure that all data entered into the database was accurate.

Central Sprinkler Apr 1997 ~ May 1997

Assembler

Operated different machinery when assembling

different parts of the sprinkler. I was placed in

different departments to learn how to do their

assigned work. Performed quality checks on

products . Packaged finished products and got them ready for shipment. Maintained my area and

machinery.

Allegro Microsystems Nov 1994 ~ Apr 1997

Floor man / janitor

Cleaned offices, bathrooms and the cafeteria daily. I stripped, waxed and buffed floors. I also shampooed carpets. Maintained the outside area by sweeping

and collecting trash. I ordered supplies and also

stocked the stockroom.

Internal Revenue Service Apr 1994 ~ May 1994

Mail clerk

Unloaded mail trucks daily . Sorted incoming mail to distribute to other departments and individuals.

Placed mail in assigned mail bins for distribution. Arranged for pickup of outgoing mail. Distributed mail to departments or individuals.

Toys r us Dec 1993 ~ Dec 1993

Stock person

Unloaded trucks daily. Helped customers with

questions they had. Stocked shelves with

merchandise. Set up displays of merchandise in

different parts of the store . Scanned labels with handheld computer to check prices and to see if

there was any inventory available.

Skills Excellent knowledge of personal computers, Windows, Excel . References Anthony Villafane - Amerihealth

215-***-****

Anna Martin - Citizens Bank

267-***-****

Danelle Hawkins - Citizens Bank

267-***-****



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