Bob Tonnie Balagadde

Deira Dubai UAE

+971-***-**-**** acxkmf@r.postjobfree.com

Visa Status: Resident, ID: 201/2016/2417384

Summary Statement:

Nine (9) years of total experience in designing, implementing and troubleshooting IP Networks

Over 7 years in implementing BGP/MPLS Network Solutions for Carrier Networks

Over 7 years in supporting and troubleshooting complex Service Provider Networks

Over 7 years in implementing Network security solutions using Cisco and Juniper firewall platforms

Technical experience on Security services such as DDOS, Anti-Spam, DNS, IPS/IDS

Degree IT, CCIE R&S (Written), CCNP (Service Provider), CCIP, CCNA, JNCIA-Junos, MCP, Linux

PROFESSIONAL EXPERIENCE

Senior Network Engineer, IBM Corporation Jan 2013 –2016

Acting as lead network architect responsible for capacity planning and implementation

Ensure that all Data center network elements are fully redundant and appropriately backed up

Validating and maintaining the known Error Database for all Data center Network elements

Proactively review Data center network performance to improve network availability and performance

KPI monitoring, troubleshooting, analysis and improvement for all Data center Network services

Handle all incidents related to IP Core Network through functional Escalations and provide support

Perform health checks and carry out preventive maintenance on all IP Core Network elements

Identify root cause of priority 1 and priority 2 incidents and recommend appropriate resolution action

Escalate trouble tickets to third level support vendors where resolution cannot be reached internally

Perform scheduled configuration changes to Network Switches, Routers and Firewalls

Work with respective teams to provision new services and products inline with business requirements

Develop and Implement network security strategies including Denial of Service mitigation.

Design, implement, monitor and troubleshoot Juniper firewall filters, Cisco ASA, TACACS+

Senior Network Engineer, AIRTEL (Bharti-Telecom) Jan 2010 –Dec 2012

Responsible for all fault resolution efforts, operations and implementations on Core/Edge routers, switches, firewalls, IP/MPLS nodes including PoPs, Switching centers, WAN/LANs

Design IP/MPLS metro access, metro aggregation, data center and core networks

Continuously test, evaluate and improve IP/MPLS network management processes

Working with technical teams at Internet Exchange Points (IXPs) and upstream Providers

Coordinate transmission network activities that would affect IP/MPLS connectivity for PoPs

Managing perimeter network Firewall security for triple play application layer services

Act as an externally facing point of contact to coordinate service and operational support

Manage Network capacity in cooperation with the Network Operation Center (NOC)

Maintaining complex customer MPLS network solutions as well as Bulk Internet Customers

Provide network equipment requirements and certification to support video and data services

Participate in a periodic on-call rotation to support a 24-hour, seven-day operation

Interact with OSS/BSS teams on network control and management requirements

Network Administrator, LAP Green Networks (Telecom) Jan 2007 –Dec 2009

Installation, configuration and maintenance of Customer Networks

Monitoring and maintaining clients’ networks to ensure SLAs are technically adhered to.

Actively participating in project management from proposal development to implementation.

Respond promptly to logged customer problems with the aim of minimizing service outage

Work closely with Account managers and Technical managers to provide solutions to clients

Supervising respective field technicians to ensure targets are met on a daily basis.

Perform network and system performance analysis and tuning optimizations

Identifying opportunities for improvement in service delivery processes to manage customers

Performing On-site support at customer premises on needed basis

AREAS OF EXPERTISE

Network Routing:

Large-scale operational knowledge of Cisco’s IOS, IOS-XE, IOS-XR and Juniper JUNOS

Advanced BGP Implementations in large Service provider networks

MPLS and Next Generation Network Service implementations in Service provider Networks

MPLS Traffic-Engineering, RSVP, AToM, EoMPLS, L2TPV3, VPLS and VPWS implementations

Metro-Ethernet Forum (MEF) Service constructs including E-Line, E-LAN, and IP VRF

Layer 3 MPLS and Layer 2 MPLS VPN Implementations in Large Carrier Networks

Quality of service (QoS), congestion management and capacity planning in large Carrier Networks

Experience with Layer 2 and Layer 3 technologies i.e. ISIS, OSPF, EIGRP, GRE, PBR, PPP, PPPoE, MLpp

Experience with Cisco ASR-9K, ASR-12K, GSR, C7600 and CRS-3 high-end Carrier Routers

Experience with Juniper MX (960,2010,2020), T-Series (T320,T640, T1600, T4000) Carrier Platforms

Ericsson SmartEdge 800 Router deployments in Carrier Networks

IPV6, 6PE, 6VPE implementations in Service provider Networks

Expert-level inter-network troubleshooting in large-scale service Provider environments

High-Level Network Design (HLD) and Low level Design (LLD)

Internet Backbone Routing, BRAS, IPoDWDM and Carrier-Class Routing

Network Switching:

Experience with Cisco Nexus switches (5k,6k,7k series) and NX-OS, Cisco Catalyst and Juniper EX-Series

Virtual Switching Systems (VSS), multi-chassis Ether-channel, VPC, VDC, LACP,PACP, FCoE

Overlay Transport Virtualization (OTV) implementation in Enterprise Networks

Enhanced object tracking, Cisco Flex-Links implementation in switched Networks

Spanning-tree, MSTP, PVST, VTP and RSTP Implementation in large switched Networks

HSRP, VRRP and GLBP high availability feature implementation in Enterprise Networks

Mac filtering, private Vlans and Device hardening implementation

Experience with Load Balancing solutions including Cisco CSS, CSM, ACE, and F5

Cisco Stackwise and Stackwise Plus technology implementation in Core Networks

Experience working with Cisco flex-pod architecture and Cisco Unified Computing Systems (UCS)

Brocade Distribution switches (ICX), Brocade Data center switches (VDX), load-balancers

F5 Load balancer, BigIP, Citrix NetScaler and Linux Keepalived Load balancing solutions

Network Security:

Experience with Cisco ASA (5500 Series), PIX and Cisco Firewall Services Module (FWSM) Appliances

Cisco SourceFire, SourceFire 3D sensor, FirePower 7000, FirePower 8000 Series Implementation

Cisco Identity Service Engine (ISE), Cisco IronPort, Anti-Spam, IDS/IPS Systems Implementation

Experience with Juniper SRX-Series, NetScreen Firewall, ScreenOS and ISG Firewalls deployments

VPNs (IPSec, DMVPN, GET, Tunneling, PPTP, SSL, AnyConnect) Implementations in Large Networks

Firewalls (Checkpoint, Palo Alto, Fortinet, Bluecoat) Implementation and support in Large Networks

Web Application Firewalls i.e. Barracuda and SecureSphere Implementation and support

Unified Threat Management, Attack detection and prevention, ARP Inspection and Bridging configuration

NAT, PAT, NAT-Control, Control Plane Policing (CoPP), Management Plane Policing implementation

GPRS Tunneling protocol (GTP), Application Layer protocol Inspection, AAA, RADIUS, TACACS+

Network Monitoring &WAN Technologies:

Experience with monitoring tools including Rancid, OpenNMS, Nessus, SolarWinds, Nagios and Cacti

Network analysis tools including Wireshark, sniffers, Netflow and Embedded Event Manager (EEM)

Security Information and Event Management (SIEM) systems i.e. IBM QRADAR, SolarWinds

Performance Routing (PFR), Switch Port Analyzer (SPAN), RSPAN implementation in Enterprise Networks

Cisco IP SLA and Enhanced object tracking deployments in large Networks

WAN Technologies including Frame-relay, Leased Lines, XDSL, ISDN, VSAT, E1, Wimax

Access Network Technologies i.e. XPON, FTTX, Fiber, DSLAMs, MSAN, RAD MegaPlex, ALU Nodes

Experience with Telecom vendor products including Huawei, Ericsson, Alcatel, RAD, Cisco, Juniper, ZTE

Unified Communications:

Cisco Hosted Collaboration (HCS) Solution deployments for small and large enterprises

Cisco Hosted unified communication Services (HUCS) deployments for service providers

Cisco TelePresence, Cisco unified communication manager and Cisco IP Phones

Video conferencing, Unified Messaging, Cisco unified Video Advantage deployments

Voice gateways, PRI Lines, IVR, Cisco voice portal (CVP), Cisco UCCE

Cisco unified Intelligence center, Cisco Finesse, Cisco Unified Border Element (CUBE)

Cisco ICE (Interactive Connectivity Establishment) deployments in enterprise networks

Cisco Jabber guest, Cisco Jabber client and Cisco Voice Gateway router deployments

Cisco Expressway implementation in Enterprise and Service Provider Networks

H.323 Gatekeepers, SIP, MGCP and VOIP Gateway configurations

Advanced call routing, Dial plans, Dial peers, Voicemail and Unified CME configurations

Network Servers & Operating Systems:

TCP/IP Networking on UNIX (BSD/Linux/Solaris), IP Tables Firewall and Proxy services

Virtualization using VMware ESX/i, vCenter, vMotion and vSphere Technologies

Experience on RedHat Enterprise, Fedora Core, SuSE, HP-UX, Solaris Operating Systems

Administrative Scripting skills (Perl UNIX shell scripting)

E-mail (PostFix), DNS (Bind), FTP and Web services Implementations on Linux

Programming using C/C++/Java/C#/VB/.NET, Oracle/MySQL Databases, SQL Server

Administering Microsoft Windows Server Network Services i.e. DNS, DHCP, FTP, SMTP

Maintaining a Microsoft Windows Server 2003, 2008, Network Infrastructure

Planning and implementing Microsoft Windows Server Active Directory Services

EDUCATION / CAREER CERTIFICATIONS

Cisco Certified Internetwork Expert (CCIE-R&S Written)

Cisco Certified Network Professional (CCNP Service Provider)

Cisco Certified Internetwork Professional (CCIP)

Cisco Certified Network Associate (CCNA-Routing and Switching)

Juniper Networks Certified Internet Associate (JNCIA-Junos)

Microsoft Certified Professional (MCP)

Linux Systems Administration

Bachelor of Information Technology and Computing (3-Years) Jun 2003 – July 2006

ORGANISATIONAL AND PERSONAL SKILLS

Ability to work efficiently in a highly demanding, team-oriented environment

Able to handle multiple tasks in highly demanding fast-paced environment

Expert analysis, problem solving and decision making skills

Initiative and commitment to achieve

Customer focus and analytical skills

Ability to work under pressure and meet deadlines

CERTIFICATE VERICATION DETAILS

CCIE-Routing&Switching

Web: www.pearsonvue.com/authenticate

Registration NO: 290165030

VALIDATION NO: 520242609

CCNP Service Provider

Web: http://www.cisco.com/go/verifycertificate

Verification number: 421084170971CPXJ

CCNA Routing &Switching

Web: www.cisco.com/go/verifycertificate

Verification number: 421084170967CMWN

Juniper JNCIA-Junos

Web: https://www.certmetrics.com/juniper/public/verification.aspx

Verification No: QNBNCRRSWE1Q1PPQ

REFERENCES

Mark Nkopi, Network Operations IBM, +971-*********

Mahesh K Verma, Project Manager IBM, +919-***-***-***

Eric Mugerwa, Network Operations Manager, AIRTEL (Bharti-Telecom), +256-***-******

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