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Customer Service Medical Assistant

Location:
Detroit, MI, 48219
Salary:
10 hr.
Posted:
November 19, 2016

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Resume:

Marilyn Crawford

***** *********

Detroit, MI ***19

313-***-****

acxkib@r.postjobfree.com

OBJECTIVE

Administrative Assistant/ Team Leader or Customer Services position allowing for parlay of demonstrated organization, customer service, communications, and project management skills.

EXPERIENCE

Administrative Secretary

Wolverine Human Services, Bloomfield Hills, MI

12/2015 to present

Maintains office services by organizing office operations and procedures controlling correspondence; designing filing systems; maintaining supply requisitions; Scheduling meetings in Outlook Provides reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Maintains office efficiency by implementing office systems, layouts, and equipment procurement. Completes operational requirements by scheduling and assigning employees with company vehicles; answering multi-phone lines with great customer service skills.

Quality Technician/ Welder

Advance Engineering, Canton, MI

05/2015 to 05/2016

Inspected metal materials to ensure components were properly welded together, accurately, spot welded materials together to make one component, added nuts to components to ensure that screws are inserted sturdy and inspected complete components with different gauges.

Team Leader/ Machine Operator

International Hardcoat, Detroit, MI

05/2011 to 12/2015

Responsible for being a leader resource to team members, provided knowledge, experience, motivation, support and advice. Followed proper procedures for workers to follow and ensured that they complied. Called upon to share special techniques on how to properly rack materials and improve quality and speed up production. Used specials gauges and calipers to ensure best quality. Encouraged team effort and supportive attitudes between workers.

Medical Assistant/HHA

Maxim Healthcare Services, Franklin, MI

07/2008 to 04/2010

Routinely visited clients as needed performing ADL tasks which included: cooked, errands, answered phone, laundry, bills, doctors’ appointments. Also proficient in taking patient medical history, vital signs and oral med reminders. Ensured the cleanliness, sanitation and maintenance of all facilities and equipment.

Medical Assistant

Planned Parenthood Southeast Michigan, Detroit, MI

04/2007 to 04/2008

Consistently praised for efficient handling of administrative duties, multi phones lines, customer service, scheduled appointments, maintained medical records, patient processing, billing and bookkeeping that allowed doctors and nursing staff to focus on the health concerns of their patients. Proficiency in taking patient medical history and vital signs, as well as performed venipunctures, injections and various diagnostic procedures and ancillary tests. In addition, assisted in minor surgery, sterilized equipment and birth control and STD patient education.

EDUCATION & TRAINING

Some courses completed, Business Management, HFCC, Dearborn, Michigan, 7 year(s)

Completed Medical Assisting Program Lawton Institute, Oak Park, Michigan, 1 year

CERTIFICATES & LICENSES

Certificate, Lawton school, MI, BLS, American Red Cross, MI

Reference upon Request



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