Customer Service Medical Assistant
Resume:
Marilyn Crawford
Detroit, MI ***19
*****************@*****.***
OBJECTIVE
Administrative Assistant/ Team Leader or Customer Services position allowing for parlay of demonstrated organization, customer service, communications, and project management skills.
EXPERIENCE
Administrative Secretary
Wolverine Human Services, Bloomfield Hills, MI
12/2015 to present
Maintains office services by organizing office operations and procedures controlling correspondence; designing filing systems; maintaining supply requisitions; Scheduling meetings in Outlook Provides reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records. Maintains office efficiency by implementing office systems, layouts, and equipment procurement. Completes operational requirements by scheduling and assigning employees with company vehicles; answering multi-phone lines with great customer service skills.
Quality Technician/ Welder
Advance Engineering, Canton, MI
05/2015 to 05/2016
Inspected metal materials to ensure components were properly welded together, accurately, spot welded materials together to make one component, added nuts to components to ensure that screws are inserted sturdy and inspected complete components with different gauges.
Team Leader/ Machine Operator
International Hardcoat, Detroit, MI
05/2011 to 12/2015
Responsible for being a leader resource to team members, provided knowledge, experience, motivation, support and advice. Followed proper procedures for workers to follow and ensured that they complied. Called upon to share special techniques on how to properly rack materials and improve quality and speed up production. Used specials gauges and calipers to ensure best quality. Encouraged team effort and supportive attitudes between workers.
Medical Assistant/HHA
Maxim Healthcare Services, Franklin, MI
07/2008 to 04/2010
Routinely visited clients as needed performing ADL tasks which included: cooked, errands, answered phone, laundry, bills, doctors’ appointments. Also proficient in taking patient medical history, vital signs and oral med reminders. Ensured the cleanliness, sanitation and maintenance of all facilities and equipment.
Medical Assistant
Planned Parenthood Southeast Michigan, Detroit, MI
04/2007 to 04/2008
Consistently praised for efficient handling of administrative duties, multi phones lines, customer service, scheduled appointments, maintained medical records, patient processing, billing and bookkeeping that allowed doctors and nursing staff to focus on the health concerns of their patients. Proficiency in taking patient medical history and vital signs, as well as performed venipunctures, injections and various diagnostic procedures and ancillary tests. In addition, assisted in minor surgery, sterilized equipment and birth control and STD patient education.
EDUCATION & TRAINING
Some courses completed, Business Management, HFCC, Dearborn, Michigan, 7 year(s)
Completed Medical Assisting Program Lawton Institute, Oak Park, Michigan, 1 year
CERTIFICATES & LICENSES
Certificate, Lawton school, MI, BLS, American Red Cross, MI
Reference upon Request
Contact this candidate