Computer Science Customer

RESUME

K.GISHA No. ****, TNHB,

Mobile no: 91-900******* Ayapakkam,

Email id: acxkcc@r.postjobfree.com Ambattur, Chennai - 600 077

OBJECTIVE

Seeking a position to utilize my skills and abilities in the Industry that offers professional growth while being resourceful, innovative and flexible.

WORK EXPERIENCE

Company Name : Amaze Institute of Animation and Technology

Designation : Administrative Officer & Counselor

Experience : April 2013 to August 2016

Key Roles

Overall in charge for center operation & admission.

Operations

Overall responsible for walk-ins.

Maintaining track record of our students.

Batch & faculty allocation.

Coordinating with students and parents.

Student course, Attendance & Evaluation reports to be prepared.

Monitoring branch activities.

Schedule Seminars, Workshop & Animation training program.

Admission

Coordinating with counselors to ensure quality admission.

Negotiating with clients like Sulekha, Shiksha, Just dial for better network which leads to effective results.

Coordinating with telecallers to ensure day to day activity results.

Should prepare daily reports and that has to be forwarded to Managing Director.

Coordinate with various department heads to ensure possibility month on basis.

PREVIOUS WORK EXPERIENCE

Company Name : Tech Mahindra

Designation : Senior Backend Executive

Experience : 36 Months from Feb 2010 to March 2013

Key Roles

Handling Backend works for Idea Cellular Ltd

Operations

Check on daily basis on the waiver empowerment for prepaid customer

Collecting MIS reports from various other branches.

Daily reports should be mailed to clients and escalate directly if there is any issues

100% error checking on the refund processed to the Idea customer

Achievements

Have received the Star Performer award for the month of January 2011 and 2012 in the current process

Got Cookies Award as a letter of Appreciation for customer satisfaction

Have received IDEA Excellence Award twice directly from clients for Prepaid Oriented performance

ACADEMIA

Under Graduation : B.Sc Computer Science (2009)

Chennai National College of Arts & Science,

University Of Madras, Chennai - 54

Percentage : 65%

Higher Secondary : Sri Venkateshwara Matriculation Higher Sec. School (2006)

Percentage : 76%

Secondary Education : Sri Venkateshwara Matriculation Higher Sec. School (2004)

Percentage : 85%

PERSONAL VITAE

Name : K.Gisha

Father Name : K.Karthikeyan

Date of Birth : 27.07.1988

Sex : Female

Nationality : Indian

Marital status : Single

Languages Known : English, Tamil, and Malayalam

Permanent Address : No. 8725, TNHB,

Ayapakkam, Chennai-77

DECLARATION

I do hereby declare that particulars stated herein above are true, correct and complete to the best of my knowledge and belief.

SIGNATURE

K.GISHA

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