Keta nannithamby, BSc, PMP, CBAP, ITIL

Home: 416-***-**** Mobile: 416-***-**** E-mail: acxk7u@r.postjobfree.com

Linkedin: www.linkedin.com/in/knannith Twitter: @knan

SUMMARY

Accomplished individual with over 16 years of experience in strategic technology initiatives, 8+ years of project management, enterprise software implementation and system/data integration for mid to large size companies.

15+ years of overall i2/JDA and J.D Edwards/Oracle experience with all project stages including project estimating, requirements determination, gap analysis, business process reengineering, issue resolution, configuration, custom code specifications, testing, training, go-live assistance and post implementation support.

IT professional with a multitude of cross-functional IT roles including requirements determination, design, implementation, gap analysis, issue resolution, configuration, testing, training, go-live assistance and support.

Ability to initiate/manage cross-functional teams and multi-disciplinary projects; Capable of balancing multiple projects and conflicting priorities with efficiency.

Combine technical expertise with strong business acumen and operational understanding; ensure all technical

strategies and activities align with organizational goals.

Demonstrated ability for executing comprehensive analysis of business needs, identifying risk and opportunities, and recommending the best course of action for sustainable improvement.

Strong business acumen, coupled with a curiosity to apply emerging technology tools to business projects.

Highly motivated, self-starting and creative personality with energetic management and leadership experience in a complex and cross-functional environment.

Strong leadership & negotiation skills to deal effectively with senior managers and a wide variety of stakeholders with differing agendas.

Solid research and analytical skills to assess and recommend course of action and to identify risks and opportunities.

KEY SKILLS

Leadership & Management

Servant leadership, empathy with key players at all levels, strong team-building and motivation skills.

Collaborative team player promoting participation, co-operation and information sharing across organizational boundaries.

Management of cross-functional teams in an international environment to maximize results

Managing IT programs/projects and have achieving a high level of customer satisfaction while ensuring an on time/budget project delivery

Flexibility, adaptability & effective performance within deep changing and fast-paced environments

Innovative - seeks out innovative solutions and champions continuous improvement.

Ability to explain complex insights to non-technical audience and influence key decision makers

Excellent analytical, problem solving, facilitation, negotiation and communication skills

Experienced in advising top management on current and emerging issues.

Results oriented - strives to achieve high levels of individual and organizational performance.

Business Process Improvement. (Lean Six Sigma)

Technical Skills & Knowledge

Software Development Lifecycles (SDLC: Agile, Waterfall) and Project Management Life Cycle.

Methodologies/Standards/Guides: PMBOK (PMI), BABOK (IIBA), Lean Six Sigma, ITIL, COBIT 5

Software: ERP, SCM, SCM, COTS, ETL tools, J.D. Edwards, SAP HANA, Microsoft Office, Project, Visio, SharePoint, Change management and Incident Management tools

Multi-platform IT technology: Windows, UNIX, ShellScript, Mainframe, Oracle, SQL, HTML, JavaScript

IT management, including IT Service Management, infrastructure management, security management, quality assurance and risk management.

Enterprise technology architecture, Network Infrastructure (TCP/IP), IoT, Cloud computing (AWS, Azure)

PROFESSIONAL CERTIFICATIONS

Project Management Professional (PMP Number: 1649907)

Certified Business Analysis Professional (CBAP Number: 7300)

ITIL Foundation Certification (PeopleCert # GR750157246KN)

Certified Business Process Associate (CBPA Number: 00000023)

PROFESSIONAL EXPERIENCE

IT Project Leader, Atachi Systems, Toronto (Clients: include Johnson & Johnson) 2009-2016

Led/Managed complex cross functional implementation/upgrade lifecycles of Numetrix/JD Edwards supply chain planning software and integrating with ERP and external systems to custom build and support global supply chain systems.

Managed project teams and provided guidance and expertise on the use of IT in client supply chain planning and other business process improvement initiatives.

Managed the expectations of internal and external stakeholders based on integrity, trust, respect and transparency.

Developed positive relationships with Project Sponsors, Managers, and teams to enable the PMO to provide support including facilitation, tracking and reporting on projects, and training.

Developed detailed documentation that determine and define the direction of a project including estimates, schedules, and work breakdown structures: including resource allocation, timelines, and budgets.

Oversaw the implementation multiple projects ensuring scope and schedule are established for projects; oversees operating plan and resource allocation for the department, including prioritization and staff deployment; acts based on changed priorities.

Led, managed and coached the project teams to research and identify viable solution options with cost and benefit analysis, risk assessments, and reasons for recommended solutions.

Participated in capacity planning exercises for the procurement of hardware, software and consulting services

Negotiate the use of resources and managed project teams in a matrix management environment

Created and managed overall project plan and schedule that included client’s, vendors' and partners' milestones, activities, other deliverables.

Monitored budget and progress toward achieving milestones, maintain a change control framework to adjust and implement process and budget changes, and report on project and variance status to the project teams and senior managers.

Consulted project team on key issues, communicated project deliverables, resolved conflicts and developed and sustained effective working relationships.

Monitored budget and progress toward achieving milestones, maintained a change control framework to adjust and implement process and budget changes.

Established a cohesive technical vision by collaborating with consultants, IT team, vendors and subject matter experts to ensure solution met business needs and aligned with customer’s strategic direction.

Worked with enterprise architecture team, project team, functional and technical consultants to design functional and technical specifications based on proposed solutions.

Designed and delivered presentations to various stakeholders, and facilitated meetings to discuss progress.

Identified and eliminated technical and implementation risks associated with a technology solution.

Improved efficiency in supply chain systems through 18% schedule time reduction and 25% cost saving by spearheading hardware/software redesign of supply chain systems that in improved performance.

TekSystems, Montreal, Quebec 2004-2009

Team Leader / Sr. Analyst

Planned, designed, and coordinated activities for a JD Edwards supply chain software implementation projects, which included creating and maintaining project schedule and documentation, and liaising with stakeholders.

Provided leadership on behalf of consulting services in the design and change process for business transformation projects.

Coordinated/led technical infrastructure projects including server, storage, network, and related systems upgrades and implementations.

Mentored, trained and coached junior consultants/new hires on PM methodologies and best practices.

Liaised and communicated with other members of project team and consulting partners to ensure optimization of efforts and increased cross-collaboration.

Ensured project issues and risks are identified, quantified, managed and tracked. Developed strategies to appropriately mitigate risks. Ensured risks, assumptions and constraints are appropriately communicated and escalated when necessary.

Managed application and system break fix issues, troubleshot job failure of APS applications and SQL,

PL/SQL problems, made minor and major enhancements, and applied software upgrades and patches

Improved customer service satisfaction 5% annually through supply chain management initiatives.

Independent Consultant 2003-2004

Clients Included: Mercedes Benz USA, NJ; Cargill Salt, MN; UPS Supply Chain Solutions, Ontario

Assisted customers in re-engineering their internal IT systems and improve system performance

Troubleshot, identified, analyzed, and solving problems at customer sites for POS hardware, software, printing and telecommunication related issues.

J.D. Edwards Canada, Toronto, ON 2001-2003

Consultant, Advanced Planning & Scheduling Consulting Services

Clients Included: Bush Brothers, Land O Lake, Weatherford Energy. SC Johnson & Sons, Johnson & Johnson

Functioned as primary Technical Integration resource in APS software implementations

Designed interfaces using middleware tools to integrate Advanced Planning Applications

Conducted the company’s unique, hands-on APAg (ETL) integration training and technical workshops

Identified gaps in existing technology architecture and made recommendation for improvements

Reviewed and developed Business Interruption Plans and strategies to ensure the appropriate

procedures are in place to recover business data and minimize recovery risks.

Conducted Quality Assurance testing of bug fixes, and beta testing of new software releases

Reduced the integration resource requirements by 30% making co-coordinated team efforts to create integration solution template and providing technical expertise

i2 Technologies, Markham, ON 1998-2001

Integration Consultant, Integrations Solutions Group 2000-2001

Clients Included: Bell Helicopter, Caterpillar, EMC, F&P Manufacturing

Delivered quality supply chain solutions by selecting effective technologies to run i2/JDA applications

Integrated i2/JDA SCM applications with different legacy and ERP systems, using custom developed

SQL scripts and middleware, and created all necessary transformations between applications

Developed Solution Architecture flow diagrams and technical user manuals to describe the

technical integration involved in the implementations

Systems Specialist, Information Technology Group 1998-2000

Functioned as one of the primary worldwide network support roles for Windows NT 3rd level

Designed, evaluated, and configured network infrastructure equipment to support future growth

Reduced the team’s responsibilities at critical times, including new systems rollout and upgrades

Ontario Ministry of Natural Resources, Toronto, ON (contract position) 1996-1997

Systems Specialist, Information Systems & Technology Group

EDUCATION

Bachelor of Science, Mathematics, McGill University, Montreal, QC (1996)

IT/Telecommunications Management Courses – Ryerson University, Toronto, ON (1998)

Specialization in Business Analytics, Wharton school of Business on Coursera (2016)

Personal Development: MOOCs on Financial & Strategic Management (ongoing)

VOLUNTEER EXPERIENCE

Member, Community & Patient Advisory Council, The Scarborough Hospital, 2014 -present

Co-chair, Steering Committee Member East Scarborough Storefront, 2012-2014

Member: Governance, Nominations, Visioning Committees East Scarborough Storefront, 2012-2014

Board Member Birchmount Bluffs Neighborhood Centre, 2012-2014

LANGUAGES Fluent in English and Tamil & basic knowledge in French

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