Phil Birkel
Omaha, NE *****
Home: 402-***-****
**********@***.***
Summary:
Operations and Sales Executive with increasing responsibility in managing business operations and revenue growth.
Full P&L responsibility for up to $14 million budget.
Supervised staffs of up to 20 direct reports and over 60 indirect reports.
Increased revenue by 130%, turned annual operating loss to net income of over 20%.
Sales management and business development responsibility.
Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
Professional Experience:
GENERAL MANAGER
Access Information Management-Omaha, NE (June 2015 to present)
Oversee all operational and account management activities for national records management company. Supervise three warehouse locations including staff, safety, compliance, KPI’s, and overall financial performance.
Responsible for operational excellence, branch standards, and compliance.
Account management responsibility for 500 accounts.
Ensured that quality of service for branch is continuously improving.
Supervised staff of up to 15 staff, including hiring, training, coaching, and evaluations.
Full P & L responsibility of $4 million budget.
GENERAL MANAGER
InfuScience/Bioscrip-Omaha, NE (February 2014 to June 2015)
Responsibility for all operational and sales activities of national infusion provider. Hired, trained, and evaluated employees within programs.
Hired, trained, and evaluated employees within branch.
Supervised staff of 50 employees.
Full P & L responsibility of $14 million budget.
EXECUTIVE DIRECTOR and SALES MANAGER
Gentiva Health Services-Omaha, NE (March 2006 to February 2014)
Responsibility for all operational and sales activities of national hospice provider. Hired, trained, and evaluated employees within programs.
Supervised staff of up 80 employees, including 20 direct reports.
Full P & L responsibility of $7 million budget.
Grew revenue by 130%, turned annual operating loss to profitability of over 20%.
Increased staff retention from less than 50% to over 90%.
Guided sites into top 15% of branch rankings for the company.
Achieved 2008 Region Sales Team of the Year Award.
Attained 2010 Program of the Year award for outstanding patient family satisfaction scores.
Managed quality assurance, clinical, sales, social service, physicians, and office staff.
Sales activities included sales management, territory management, and sales calls.
Education: BSBA/Finance, University of Nebraska-Omaha.