Customer Service Medical
Resume:
RESUME
SUSAN KUTHEA
PERSONAL DETAILS
NAME : SUSAN KUTHEA
CONTACT : +254-***-***-***
EMAIL : acxk5h@r.postjobfree.com
PERSONAL SUMMERY
A m a highly experienced lifeguard who is committed to complying to the highest work place standards in terms of attendance, health and safety issues, and conduct towards the public. Am more than able to respond effectively to medical situation and fire emergency as I was trained earlier in my previous role. I have a comprehensive working knowledge, all lifeguards orders and duties and am physically fit enough to be able to walk around for long periods, stoop, kneel, crouch, push, pull and grasp things.
In my previous role, I was regularly exposed to hot and cold weather conditions, smoke, loud noise and bright lights I have a two years working experience in aqua park Qatar as a lifeguard.
Right now I want to join an ambitious company that is looking to recruit a lifeguard who has the bags of enthusiasm and motivation needed to ensure the highest levels of water safety are adhered to.
CAREER HISTORY
WATER PARK (AQUAR PARK QATAR)
LIFEGUARD 2014 – 2015
WAITRESS MARRIOT HOTEL DOHA
DECEMBER 2014–FEB 2015
Responsible for impending water safety rules and ensuring the safety of the company, its employees and assets. Also involved in interacting with a variety of persons including clients, visitors, and general public.
DUTIES
Providing assistance and guidance to managers, visitors and general staff
Providing immediate first care to medical accidents and contact emergency services when necessary
Reporting all incidents, accidents or medical emergencies
Monitoring and patrolling my assigned area on a consistent basis.
Performing any other assigned duties
Warning violators of rule infractions, such as loitering, smoking and issuing parking violation situations.
Having a highly visible presence on the premises
KEY COMPETENCIES AND SKILLS
Violating and hazard detection
Dealing with the exclusion of prohibited articles and /contraband
Ability to select an effective course of action appropriate to any current situation while following company procedures
Can work outdoors in adverse weather conditions
Mediating in conflict situations
Warning people in a professional manner of rule infractions or violations
Dealing with unruly people in a diplomatic way
PROFFESIONAL
Ability to maintain composure when exposed to stress
Neat and professional appearance
Outstanding customer service skills and focus
Able to memorize different faces
Strong work ethic, self- starter, result oriented
Able to handle sensitive and confidential situations
Providing direction and guidance to staff and guests
Able to swim and be of help to any guest in water
PERSONAL
Acting with the highest ethical standards, and always treating others fairly and with respect
An approachable and professional manner
Having a strong sense of urgency
Effectively maintaining interpersonal relations and diplomacy with people
A hands on individual who leads by example
ACADEMIC QUALIFICATIONS
KENYA LIFE SAVING FEDARATION JULY 2013 – DEC 2013
LIFESAVING CERTIFICATE AWARDED
HIGH SCHOOL 2010 – 2012
KENYA CERTIFICATE OF SECONDARY EDUCATION
CAPS JAN 2016 – MAY2016
DIPLOMA IN COMPUTER SOFTWARE APPLICATION PACKAGES/GRAPHIC DESIGNS
REFEREES
VICTORIA JULIANA
SUPERVISOR
HUSSEIN BOYDOON
OPERATION MANAGER
acxk5h@r.postjobfree.com
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