Diane Gifford

Jonesboro, AR *****

acxk50@r.postjobfree.com - 870-***-****

Dedicated Manager with 37 years of experience combining management and customer service expertise in retail. Looking for a position to use my skills in office and / or receptionist experience required.

WORK EXPERIENCE

Jewelry Consultant

Zales Jewelry Store - Jonesboro, AR - August 2014 to May 2016 Displaying merchandise and promoting materials

Greeting and advising customers on quality and trends of Jewelry Explaining cuts, carats, color, and clarity in jewelry and gems to customers Providing estimate on repairing luxurious watches and custom jewelries Preparing bills, providing warranty certificate, wrapping merchandise, making invoices, and collecting payment. Manager

Trade Secret - Jonesboro, AR - July 2008 to January 2014 Manage staff, preparing work schedules and assigning specific duties.

• Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.

• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

• Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.

Sales Manager

Dillard's - July 1995 to July 2008

Personnel Manager

Wal-Mart #45 - Jonesboro, AR - July 1980 to July 1995 SKILLS • Administration and Management

• Personnel and Human Resources

• Customer and Personal Service

• Critical Thinking

• Management of Personnel Resources

EDUCATION

Hoxie High School - Hoxie, AR

SKILLS

Critical Thinking, Customer and Personal Service, Management of Personnel Resources, Inventory Management