NORMAN C. BENSINGER

**** ***** ***** ******, *****, Nebraska 68144

Home Phone: 402-***-****

Email: acxk4q@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

. Confident and versatile Transportation Manager with +25 years of work experience in driver management, dispatching and routing

. Familiar with logistics, load management, fleet management, equipment maintenance and resources; exceed business expectations

. Goal-driven problem solver with strong interpersonal communication skills; equally effective working independently or with teams

. Have a willingness to learn new methods, processes and procedures; work well with diverse professionals; adhere to rigid protocol

. Knowledge of the transportation industry with substantial professional work experience in the field, including logistical knowledge

. Loyal team leader, who follows and complies with Department of Transportation regulations that are standard; use ethical practices

. Management Skills: Organize numerous complicated responsibilities with positive results; good listener; great communication skills

. Respectful and respected professional, who sets priorities, adapts to change, accepts challenges and welcomes opportunities

EMPLOYMENT EXPERIENCE:

2014 to 2015, ALTER TRADING, Council Bluffs, Iowa, Dispatcher

Had management responsibilities without the job title. Ensured compliance with DOT standards within the fleet. Arranged for pick-ups from commercial accounts within 100-mile radius. Routed/dispatched 25 trucks daily and fleet of 60 trailers. Set up pick-ups/deliveries with established customers. Established procedures for Drivers to comply with company procedures, then still meet customers' goals. Resolved issues and created solutions to ensure superior service. Established quality controls to maintain service at highest levels. Trained and supervised 10 staff. Performed maintenance; kept fleet records. Prioritized routing to provide service and lower costs.

2010 to 2012, KIRSCH TRUCKING, Glenwood, Iowa, Dispatcher/Broker

Family-owned brokerage firm and transportation agency with 12 employees, revenues of $2.5 million annually in Glenwood, IA and Atlanta, GA. Hired to handle need to fill backhaul loads for growing fleet. Dispatched fleet of 10 owner-operated trucks and brokered freight (primarily flatbed) for national customers including Home Depot, Lowe's, North American Pipe, Plygem and Fabral. Sourced backhaul loads. Reviewed websites and online databases to identify loads posted. Contacted brokers to contract for load movements at desired prices. Coordinated with Dispatcher to ensure optimum truck movements and marketing staff to achieve 100% capacity.

1993 to 2009, WERNER ENTERPRISES, Omaha, Nebraska

. Service Utilization Manager (2006 to 2009) Publicly traded global transportation and logistics company with 8,000 tractors, 25,000

trailers and 14,000 employees/contractors. Oversaw maintenance for 4,000 trucks in CO; MT; CA; AZ and OR. Communicated with

Shop Foremen. Served as Key Account Auditor and Quality Control Manager for Kimberly-Clark. Monitored accounting to facilitate

on-time shipment of 900 deliveries weekly throughout North America. Swapped 200 loads monthly; reassigned Drivers. Assigned

Student Drivers to Trainers for 300-hour Driver's Training. Prepared monthly reports to Supervisors. Recovered abandoned trucks.

+ Consistently met and exceeded goals; regularly ranked in Top Third of Service Utilization Managers for work performance

+ Informally mentored co-workers to improve logistics knowledge, which resulted in more effective customer service practices

+ Rewarded for meeting objectives; recognized for effective communication with co-workers/Drivers to ensure smooth operations

+ "Well above achieving on-time goals" to ensure account retention; evaluated fleet operations to maximize delivery and financial

. Fleet Manager (1998 to 2006) Ensured on-time delivery of freight shipments nationwide. Coordinated shipments with shippers,

consignees and terminals. Built rapport with 70 Drivers and resolved issues of truck breakdowns, delivery problems and scheduling conflicts. Maintained mileage charts and tracked truck maintenance. Ranked in Top 10% of Fleet Managers in meeting varied goals, including achievements in driver retention. Six-time winner of company's Top Gun Award – recognized for productivity and quality.

. Fleet Coordination (1993 to 1998) Learned all aspects of on-time delivery, working with Drivers and coordinating shipments.

1981 to 1993, UNITED STATES AIR FORCE, Rank: Staff Sergeant, Secret Security Clearance

Locations – Dover, Delaware; Lakenheath, England (United Kingdom); also Offutt Air Force Base, Nebraska; Honorable Discharge

. Transportation Specialist in Freight Traffic (1992 to 1993) Handled hazardous materials moved by Squadron. NCO Communications.

In charge of the Packing and Crating Department. Used airlines and trucking companies to coordinate the movement of freight traffic.

. Freight Traffic Specialist in Logistics (1987 to 1992) Coordinated airlift and ground transportation. Prepared reports to Wing Level to

Headquarters staff. Also worked Transportation Specialist in Freight Traffic (1981 to 1987). Focused on excellence in all situations.

+ USAF Achievement Medal and USAF Commendation Medal for exemplary duty performance; 6 Medals with Oak Leaf Clusters

EDUCATION, WORKSHOPS AND TRAINING:

. Bachelor of Science Degree, Major in Business Administration, Community College of the Air Force

. Associate of Science Degree, Major in Business Administration, Community College of the Air Force

. Training: Freight Traffic Specialist; Movement of Hazardous Materials; Trainer/Supervisor; NCO Preparatory; NCO Leadership

. DOT Certified; also certified in Storage and Handling of Hazardous Materials

ACCOMPLISHMENTS, PROFESSIONAL STRENGTHS AND ORGANIZATIONS:

. Alter Trading Corporation – created policies to expedite work and manage the personnel in an efficient manner under deadlines

. Communicate well with diverse professionals when working in ever-changing and busy workplaces under tight time constraints

. Detail-oriented professional with a keen business sense; use time management skills; good work ethics; have common sense

. Multi-tasker; ability to accept numerous responsibilities with superior results; focus on excellence; make a positive difference

. Problem solver; identify issues and create appropriate solutions according to any strict guidelines and regulatory compliances

. Quick learner for new methods and protocol; internet; proficient with Microsoft Word and Excel; worked with AS400 computer

. Success-driven and trustworthy decision maker, who maintains productivity and ensures quality from start to successful finish

. St. Paul's Lutheran Church, Omaha, Nebraska; avid volunteer for activities; work with a food shelter for people, who are homeless

. Nebraska Senior Softball team, believe in cardio strengthening and a lifetime of physical fitness, Omaha, NE, 2005 to Present

REFERENCES: Available upon Request

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