Dispatcher: Crew and Transport.

Joshua R Willand

**** ******** **- ***** **, ****4

402-***-****)

***********@*****.***

Profile

Highly organized and motivated individual with award-winning customer service and project management skills. Pleasant and professional. Exhibits excellent team work and attention to detail. Goal Oriented.

Highlight of Qualifications

• Fortune 500 and Military team leader

• Over five years of management experience

• Encourage excellence by example

• On time completion of concurrent, multiple projects

• Inspire commitment and dedication amongst associates

• Develop precise lines of communication and collaboration

• Demonstrates willingness to seek change for the better Employment History

Union Pacific Railroad

Omaha, NE

Dates of Employment Crew Service Management- Houston Hub Relief April 8th 2006-Present

Oversight for crew and train location transport

Ordering of call, rest time and availability of work FMLA paperwork and register

Managed critical and extreme time constraints for 16-hour shifts

Regulated paid days off and denial or approval of vacation requests

Planned training classes, briefings and manger battery tests concurrent with personal scheduled and unscheduled workloads

Implemented tracking and ordering crew transport vans, organized extra jobs

Resolved salary problems for technical help with field managers/directors and TE&Y (Trainmen,

Enginemen and Yardmen)

Orchestrated as many as 16 different concurrently running programs

United States Marine Corps

Enlisted

August 22, 2000- Honorably (Active Duty) Duty Station marine Corps Base Hawaii, Discharged August 22, 2009 Kaneohe Bay Hawaii

(From Reserve Unit) MOS 0331 (Heavy Weapons Specialist) Unit 2/3 Golf Co WPNS Platoon

Rank upon active duty EAS E-5 SGT

Rank while in Reserve Unit status E-5 SGT

N-Vision Optics LLC

Burlington MA

Dates of Employment Sales

Nov 15 2005 - April 15 2006

Sales in the area of Military Equipment/Weapons

Traveled to Conventions in Las Vegas and Nuremberg Germany

Performance Auto Group

Dates of Employment

March 2010 - April 2011 Automotive Sales Associate Volume Leader in Sales for 6 Months

Gross Money Leader for 4 Months

Salesman of the Month February 2011

Application Knowledge

• All Windows Operating Systems

• *TCS

• *CMTS – Crew Monitoring Engine

• Microsoft Word

• Excel

• PowerPoint

• H.E.A.T

• C-NET

• Internet Explorer

• P.T.C Tracking Engine

• Call Prompters (Ordered, Planned,

Abolished, Delayed)

• Side x Side True Crew Job History

• P.S Call System

• Avaya Phone Systems

• Job Tasker

Other: Xerox/Photocopy Facsimile, PC, Phone

operations including conference calls

Education

Papillion Lavista High (Class of 2001) 4 year GPA of 3.8 Marine Corps Institute

Combined 120 courses completed:

• Courses of Study ( Mission Planning and engagement,

• Moderate and Advanced Combat Tactics, Leadership (Vol's 1-15)

• Advanced Weapons Instruction, Sgt's Training Courses (Vol's 1-10)

• S.A.L.U.T.E (Vol's 1-5)

Marine Corps History and Tradition (Vol's 1-25)

Goal: I plan to continue to further my educational skills and knowledge. Key Achievements and

Community Service

• Charity work, referrals for the Hawaiian Special Olympics

• Public Speaker for the East Kaneohe Bay Middle/High Schools

• Kalua Retirement Village (food service, speaking and entertainment)

• Flag Bearer for the 2005 NFL Pro Bowl

• "Tears of the Sun Film 2003" Military Correspondent

• United Way Fundraiser

• Hawaiian Food Bank Operator

• "Keep Oahu Beautiful" Advisor

• Spot Award for excellence at work

• Safety Award Winner (2 times)

• Numerous acknowledgements for diligent work habits and punctual behavior

• Meritorious promotion from the ranks of E-2 to E-5.

• Served 3 Combat Deployments, 26 months of total overseas service

• Team Leader and Company Gunnery SGT for 2 Deployments

• Mission planning, Intel briefings

• Enemy recon and strength estimates, Rations advisor

• Leadership of 150+ men, at any given time, upwards of 400 at times

• Combat Action with the V, Overseas Deployment Ribbon (3x)

• Good Behavior Awardee (4X)

• National Defense Ribbon

• S.O.C unit distinction

Interests and Hobbies

• CPR Certified

• Sports and fitness

• Greek, Spartan and Roman Mythology

References available upon request.

Contact this candidate