Customer Service Representative
Resume:
ANDREA TERESA B. JACOBE
Brgy. ** Fishermans Village, San Jose
Tacloban City
acxjul@r.postjobfree.com
CAREER OBJECTIVE
To obtain a position that will enable me to use my strong organizational skills, educational background and ability to work well with people in the best possible way for achieving the company’s goals.
PERSONAL INFORMATION
PLACE of BIRTH: Tacloban City
DATE of BIRTH: February 04, 1993
AGE: 23
CIVIL STATUS: Single
CITIZENSHIP: Filipino
HEIGHT: 5’3
WEIGHT: 60kl
RELIGION: Roman Catholic
DIALECT SPOKEN: English, Tagalog, Waray-waray, Basic Chinese and Nihongo
EDUCATIONAL ATTAINMENT
Tertiary:
Bachelor of Science in Tourism, Hotel and Restaurant Management
Leyte Normal University
June 2010 - May 2014
Secondary Education:
Eastern Visayas State University
Tacloban City
June 2006 – March 2010
Primary Education:
Leyte Normal University
Tacloban City
June 2000 – March 2006
Summary of Qualifications
Excellent communication and guest/employee relations skills.
Giving a friendly and welcoming service and proactive attitude to work.
Has ability to work under pressure and remarkable organizational and time management skills.
Skills in Food and Beverage Operations, Bartending, Front Office, Housekeeping and Tour Packaging.
Great ability in customer service, cleanliness and safety.
Greeting guest in a professional manner, how to deal customers complaints and remarkable ability to work a varied schedule, including weekends, holidays and evenings.
Perform efficiently and effectively.
Computer Literate
ON THE JOB TRAINING EXPERIENCE
On The Job Training Travel Management Practicum (450 hrs)
Pienne’s Travel and Tour Services
Basak, Lapu Lapu City, Cebu
February 03, 2014 – March 03, 2014
On The Job Training Hotel and Restaurant-Off Campus Practicum (630 hrs)
Imperial Palace Waterpark Resort and Spa (JPark Hotel and Spa)
Maribago, Lapu Lapu City, Cebu
June 09, 2013 – October 06, 2013
On The Job Training Hotel-In Campus Practicum (300 hrs)
LNU House (Laboratory Hotel)
Leyte Normal University, Tacloban City
March 22, 2013 – April 22, 2013
On The Job Training Restaurant-In Campus Practicum (300 hrs)
LNU Cafeteria
Leyte Normal University, Tacloban City
March 17, 2014 – April 17, 2014
WORK EXPERIENCE
Expert Global Solutions (EGS)
Customer Service Representative
Mezza Bldg. Sta. Mesa, Metro Manila
March 11, 2015- July 25, 2015
CHARACTER REFERENCES
Mr. Fortunato P. Andales
Social Insurance Assistant II
PhilHealth Office Region 8
Burgos St. Tacloban City
Mrs. Liezel L. Fabrigaras
Professor
Eastern Visayas State University
Tacloban City
Mrs. Chinchinella S. Bofill
Proffesor/Department Head
Department of College of Management and Entrepreneurship
Leyte Normal University
Tacloban City
321-3175
I hereby certify that above information are true and correct
ANDREA TERESA B. JACOBE
Applicant
Contact this candidate