Shanelle Munroe
Billing Specialist - CONNECTION
Hollywood, FL
***********@*****.*** - 954-***-****
To use the tools and knowledge attained during my employment experience in conjunction with the education acquired, to offer an impeccable standard of service and gain invaluable knowledge of the corporate environment to the advancement of my employer and myself. WORK EXPERIENCE
Billing Specialist
CONNECTION - Boca Raton, FL - 2011 to Present
Complete daily billing duties for assigned vendors
Contacting vendors for invoices
Following up with vendors and handling any discrepancies, over shipments etc
Creating over 300 customer invoices daily
Running weekly reports and updating all ETA
Process manual invoices for freight and price issues
Reconciling invoices and credit card statements
Update customer account information
Performing weekly audits and providing all backup needed by auditors request Cash Office Supervisor
- 2005 to 2011
Responsible for accurate accounting procedures related to all forms of legal tender
Reconciliation of cash register and petty cash funds
Preparation of daily deposits
Compliance related activities in conforming to Audit requirements
Managing and supervising Cash office team members
Conforming to Cash office security procedures
RODMAN STREET
APT - Hollywood, FL - 2010 to 2010
33020
***********@*****.***
Customer Service Supervisor, PHILADELPHIA/FLORIDA
BJ'S WHOLESALE CLUB - 1999 to 2002
-2005)
Supervision of cashiers and Customer Service desk
Management of personnel to staff Customer Service desk effectively
Management of Merchandise Returns, Exchanges and Pickups
Customer Service related activates related to product inquiries and defective issues
Office administration of company files and documents Customer Service Representative
BJ'S WHOLESALE CLUB - Philadelphia, PA - 2000 to 2001 Management of Client Accounts as outlined below:- - Account Opening
- Deposits
- Withdrawal
- Loan Payments
EDUCATION
Associate in Accounting
Broward College
General Education Diploma in Education
Community College of Philadelphia - Philadelphia, PA ADDITIONAL INFORMATION
Technical Skills
Windows, Outlook, Word MS Excel, PowerPoint, Traxx