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Learning & Development Specialist

Location:
Hercules, CA
Posted:
November 17, 2016

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Resume:

KELLY L. LOUGH-THIBAULT

*** ****** ******, ********, ** 94547 • 510-***-**** • acxjm4@r.postjobfree.com EDUCATION

D.B.A. Golden Gate University, San Francisco, CA All but Dissertation December 2015 Doctor of Business Administration Anticipated Degree March 2017 M.A. Western Michigan University, Kalamazoo, MI 2006 Counselor Education

Concentration: Administration of College Student Affairs B.S. Grace College, Winona Lake, IN 2004

Psychology & Youth Ministry

WORK EXPERIENCE

Substitute Teacher March 2016 – Present

Long-Term English Substitute, Hercules High School August 2016 – October 2016 West Contra Costa Unified School District, Richmond, CA

● Implement curriculum in accordance with benchmarks and Common Core State Standards

● Manage the learning environment of classes ranging in size of 24-50 students in a diverse school district

● Provide assistance and modifications for students with disabilities

● Utilize technology such as Google Classroom and PowerSchool to create a comprehensive in-person and virtual classroom space to meet the needs of 21 st -century students Transition Specialist, Accommodate & Insight Systems January 2015 – June 2015 Symplicity Corporation, Arlington, VA (Remote Employee)

● Led training initiatives for new clients on the Accommodate (Disability Services) and Insight (Academic Advising) systems

● Assisted client in customizing the product to meet their needs and enhance their services

● Utilized online technology through which to facilitate all trainings and client meetings

● Managed daily tasks and projects and work with minimal supervision (remote employee)

● Prepared reports and timelines in accordance with client deployments Associate Director/Director, Student Life & Veterans’ Services September 2013 – January 2015 Office of Student Affairs, Golden Gate University, San Francisco, CA

● Developed the Office of Student Life from inception and created greater opportunities for involvement through which more non-traditional students (working professionals) engaged with each other

● Fostered an environment of data informed decision-making through which involvement and development opportunities were created and implemented

● Managed projects and events to increase student involvement through the planning, marketing, and execution of large scale events including vendor and contract negation utilizing a budget of approximately $100,000

● Utilized leadership development theory and best practices in advising various groups

● Implemented an online application to increase student engagement which has since been branded as the university app

● Collaborated and communicated with a diverse group of campus colleagues and students to develop new professional and educational initiatives in order to create a more comprehensive student experience Coordinator November 2011 – August 2013

LEAD Center, University of California, Berkeley, Berkeley, CA

● Hired, trained, and supervised 9 student desk staff and 2 student desk managers who served as front of house staff with a budget of $10,000

● Collaborated with campus colleagues to streamline processes, navigate policies, plan events, and improve the overall client experience

● Chaired the Welcome Week Committee with specific oversight of an event using a $4,000 budget, which involved coordinating efforts and communicating with departments such as Cal Athletics, New Student Services, Public Affairs, and the Chancellor’s Office

● Navigated a significant office merger, move and transferring responsibilities of event management and outdoor space reservations to Event Services to work towards a more streamlined student experience

● Facilitated workshops for the Multicultural Education Program which provides diversity education for a population of 36,000 students, and 25,000 faculty and staff

● Selected as a diversity dialogue facilitator for the Dean of Students to facilitate a small group discussion once per semester Residence Community Coordinator July 2010 – November 2011 University Housing & Food Service, California State University, Chico, Chico, CA

● Hired, trained, supervised, and evaluated 1 full-time master’s level unionized professional and up to 18 resident assistants

● Assessed training and development needs of 65 student staff and provided appropriate training around theme-based programming, diversity, and facilities management

● Assessed and reframed the hiring process to be more equitable for student desk staff

● Chaired an annual student staff recruitment committee for 65 student residential staff with a budget of approximately

$4,000

● Increased campus diversity awareness through: participation in the first annual faculty/staff diversity summit, a group presentation to the university president and his cabinet, involvement in the assessment of diversity awareness on campus, and serving as a mentor for the student diversity summit

● Redeveloped, introduced, and facilitated LGBTQ Ally Training in collaboration with the Office of Diversity

● Strategized with Residence Life colleagues to research, create, and develop new initiatives Residence Director September 2007 – June 2010

Summer Coordinator for Student Staff Training June 2007-July 2007 Residence Life, University of Massachusetts Amherst, Amherst, MA

● Hired, trained, supervised, and evaluated 1-2 unionized graduate student supervisors and 9-18 unionized undergraduate student staff who oversaw traditional style, theme-based campus housing for first year students

● Supervised 1 student desk manager and 10 student desk staff which operated 18 hours per day and managed equipment checkouts, room lockouts, meeting scheduling, and building administrative tasks

● Co-coordinated student staff training for 500 individuals. This also included communicating with and presenting to the department’s 24 full-time staff and 34 graduate student staff TEACHING AND CLASSROOM EXPERIENCE

● Lead Instructor of EDUC 391R: Residential Education & Community Development, 2009-2010

● Instructor of EDUC 393A: Student Leadership Development, Spring 2009

● Created and implemented EDUC 391R through committee involvement, Spring 2009 SELECTED PRESENTATIONS & PUBLICATIONS

● Lough, K. (2012). Developing your best team. Presented for Engineering Student Services staff at the University of California, Berkeley

● Lough, K. (2012). Intent vs. Impact; Being Inclusive in Your Language. Presented for Sacramento State RA Training

● Lough, K. (2011). Coaching your Team...Revamping Traditional Supervision. Presented at ACPA Annual Convention

● Dodge, M. & Lough, K. (2010). Strengthening the C.O.R.E.: Developing Future Student Staff Members. Presented at ACPA Annual Convention

● Lough, K. & Dodge, M. (2009, 2010). Finding the Right Fit: Being Out in the Job Search. Presented at ACPA Annual Convention

UNPUBLISHED RESEARCH PAPERS

● Lough, K. L . (2014). The impact of strengths-based management on employee engagement in student affairs, a quantitative study (Working Paper). Golden Gate University, San Francisco, CA.

● Lough, K. L . (2014). Employee engagement in student affairs and the effect of strengths-based management, a qualitative study (Working Paper). Golden Gate University, San Francisco, CA.



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