Profile

Seasoned employee benefit specialist with exceptional knowledge all areas of employee benefits and regulations.

Superior relationship manager, experienced in managing a diverse number of companies and their employees of all business levels.

Self-directed, committed, passionate and motivated multi-taker.

Experienced in diversity and inclusion.

Professional Qualifications

Employee Benefits (Account Manager)

Managed external staff of 3,000 employees with oversight of open enrollment meetings, wellness/health, claims (investigated and managed), healthcare reform and benefit administration; point of contact for all employee benefit relations.

Developed policies, procedures, documents and comprehensive employee education material, Life, LTD, STD, Medical, Dental, Vision, Voluntary products, 401(K) (various types of pension products) with 3rd party vendors in the Tri-State Area and across the United States.

Negotiated medical renewals, which included 2-year rate guarantees and rate decreases on average of 20-30%, which increased retention percentages and cross selling initiatives by 15%.

Managed relationships with Human Resource department (consulted on HRIS systems/enrollment systems), CFO, CEO and Presidents of companies on benchmarking, claims analysis (30-45% of claim breakdowns determine avenues of savings for external clients), healthcare reform (compliance for employee and employers), funding options/budgets, ERISA and Summary Plan Descriptions (SPD), Summary of Material Modifications (SMM) and Summary of Benefit Coverage (SBC) via phone, email and face to face (locally and across United States); simplified and enhanced a multitude of complex reports/procedures and laws into understandable formats.

Evaluated and communicated reports on benefit claims, all legal components, FMLA, COBRA, ACA, compliance preparation for DOL audits(60-70% of clients on track to pass), 5500’s, medical/prescription quarterly/annual, marketing trends/competiveness and benefit costs.

Union negotiations; union contract breakdowns, panel discussion with union and employer. Recruitment of carriers across US to ensure best placement of employee benefits for external clients.

Marketing Manager

Coordinated marketing segmentation between all employee benefit carriers, often on a national scope.

Designed and established new employee benefit division.

Investigated ratings of all viable employee benefit carriers.

Created newsletters for employers.

Employment History

Strategic Employee Benefit Services-Pittsburgh, PA Dec 2014 - Aug 2016

Account Manager/Employee Benefits Specialist

First National Insurance Agency (FNB)-Pittsburgh, PA Apr 2013 - Nov2014

Employee Benefits/Executive Account Manager

Pittsburgh Public School District-Pittsburgh, PA Dec 2010 - May 2013

Special Education Teacher

The HDH Group, Inc. (HUB International)-Pittsburgh, PA July 2001 - Aug 2010

Senior Benefit Consultant/Client Manager

HRH (Willis)-Pittsburgh, Pa May 1999 - July 2001

Benefit Coordinator/Client Manager

MBJ Benefits -Pittsburgh, Pa May 1998 - May 1999

Marketing Manager

Principal Financial Group-Pittsburgh, Pa Apr 1989 - May 1998

Account Manager

Education

Robert Morris University-Moon Township, Pa Dec 2000

BS-Marketing

California University of Pennsylvania-California, Pa May 2011

M.Ed., Special Education

PA State Life, Accident & Health License

Dear Sir/Madame

I have done research on your company and feel I will be a great asset. I have an extensive background in employee benefits and that tailored with my Master’s Degree in Special Education will demonstrate how I will thrive with Aerotek.

I am a passionate professional who thrives in a challenging environment and I find great satisfaction in working every angle to make my team and/or my client(s) confident and pleased with the ending product. My experience and background will demonstrate that I am knowledgeable in personnel policies and procedures. I have consulted with hundreds of different companies across the United States pertaining to HR/Employee Benefit needs. My retention rate of 95% is proof that my benefit administration and different levels of management is exceptional. My employment history and formal education has exposed me to working with a diverse set of employees to deliver solutions that involve employee relations, staffing, performance reviews, development of employee benefits and personnel issues with staff and clients.

Feeling that I needed more, I obtained a Master’s Degree in Special Education. I have worked with children, teens, and adults with all spectrums of disabilities and backgrounds. My employment with Autism Speaks, Circle C and the Pittsburgh Public Schools has given me the experience and privilege to encourage/teach students to better their futures. My focus and daily activities included coaching, educating, mentoring/building self-esteem, communicating and listening/understanding to all people within my scope of work. This experience tailored with my

Employee Benefits/HR background puts me leaps and bounds above my competition.

Thank you for your time and consideration. I know you will be very pleased and excited to see the wealth of employee benefit, management and education/trainging experience that I will bring to Aerotek. I can be reached for a personal interview at (cell) 412-***-**** or personal email: acxjkh@r.postjobfree.com.

Sincerely

Trisha Tolmer

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