CAREER SUMMARY

Experience of *.* years in the role of Business Systems Analyst, with strong analytical skills and an aptitude to learn new concepts with ease. Have been an excellent individual contributor as well as team player, with emphasis on quality deliverables within the stipulated time frame.

PROFESSIONAL EXPERIENCE

Mindtree Ltd. April 2013 – March 2015

Business Systems Analyst Bengaluru, India and Sydney, Australia

Led to successful completion of multiple software projects for creation of IT systems in the following domains: cross-selling of life insurance products (client: Arch Agency Solutions), leasing of fleet vehicles (client: Volkswagen Financial Services) and share registry/share trading (client: Link Group)

Organized brainstorming sessions and workshops with different stakeholders to gather requirements, analyze them, flesh-out issues, discuss on solutions and finally come up with requirements which are acceptable by business and are also technically feasible.

Created 'Business Requirement Document', 'Requirement Mapping', 'Requirement Reverse Mapping', 'Functional Overview Document' and ‘Reports’

Handled preparation/review of Test Cases, Test Cases Traceability matrix and Test Execution Strategy

Organized knowledge-sharing sessions for development and testing team

Analyzed client’s website traffic using ‘Google Analytics’; monitored email blast process; advised clients on logical selection of appropriate vendors/products/partners by doing comparative study on different vendors/products prevalent in the market

Worked in SDLC (Software Development Life Cycle) projects and transition projects

Tata Consultancy Services Ltd. October 2010 – April 2013

Business Systems Analyst Bengaluru, India

Facilitated the development of software to administer superannuation(pension) services (client: Superpartners)

Performed gap analysis in the Elaborated User Stories(EUS); and created ‘Solution Framework’, ‘Functional Specifications’, ‘User Manuals’ and ‘Detailed Implementation Document’

Created data mapping for Document Management System(DMS) and ETL tools

Collaborated with testing team to carry out unit testing, system testing and UAT testing

Worked in agile scrum methodology project set-up

EDUCATION

Master of Science in Management Information Systems (Web Management) December 2016

Nova Southeastern University (NSU) Fort Lauderdale, FL

Bachelor of Technology in Information Technology June 2010

Heritage Institute of Technology Kolkata, West Bengal, India

PROFESSIONAL CERTIFICATIONS

‘Associate, Life Management Institute (ALMI), LOMA’ (US Certification) in Life Insurance

‘NISM-Series-II-A Registrars to an Issue and Share Transfer Agents, NCFM’ in Share Trading

‘RG-146, ASFA’ in Superannuation(Pensions)

SKILLS

Tools: MS Office, Google Analytics, Microsoft Azure, Microsoft Visio, RStudio, Excel Solver, Visual Studio, Adobe Creative Cloud, SAP Lumira, Notepad++, NetBeans IDE, ApexSQL, Oracle VM VirtualBox, Streamsend, Ellucian CRM Recruit and Wireshark

Business Domain: Insurance, Share Registry/Stock Transfer Agent, Superannuation and Leasing

Business Diagrams: Process Maps, E-R Diagram, UML Diagram, Database models and Wireframes

Programming languages: HTML, Javascript, JAVA, SQL and R programming

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