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Customer Service Accounting Assistant

Location:
Cincinnati, OH, 45239
Posted:
November 17, 2016

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Resume:

Awa Coundoul

**** ***’s Crossing Drive Apt. ** Phone: 513-***-****

Cincinnati OH 45239 Email: acxji5@r.postjobfree.com

OBJECTIVE

To obtain an Accounting Assistant position where knowledge and experience of managing accounting systems is put to prudent use in order to manage smooth work flow of the company’s accounts base.

EDUCATION

Cincinnati State, Cincinnati, Ohio Graduation Date: June, 2012 Major: Medical Administrative Assistant; Degree: Associate of Applied Business – AAB GPA 3.2

University of Cincinnati, Cincinnati, Ohio Graduation Date: December, 2015 Major: Applied Administration; Degree: Bachelor of Technical Applied Studies GPA 3.0

Dean’s List Honors: Winter 2012 & Spring 2015

PROFESSIONAL EXPERIENCE

Cintas, Cincinnati, Ohio March 2016-Present

Global Logistics Specialist

Code and submit checks for deposit & submit invoice to Manager. Reprocess carrier invoice exceptions through Cassport; perform SAP audit on value & quantity from 20% sample & assist with full post-audits as needed. Replying to a carrier request for information on outstanding invoices working with parcel carrier contacts to open new shipper numbers when needed. Tie-out to Cassport, format & save reports to G drive; key activity, by type, to volume report and save (data will be used for monthly accrual) using Cass processing activity reported at mid-month, calculate an accrual and submit to Accounting.

Follow weekly process, modifying to only tie out to days that need to be accrued for. save and close. format & save related reports to G drive in last file for month, as accrual tabs AssuredNL, Cincinnati, Ohio January, 2013 - Present Accounting Assistant

Reconciles insurance carrier statements to internal accounting records; identifies discrepancies between the two.

Researches and resolves billing discrepancies with internal customer service representatives or contacts at the insurance company. Processes carrier payable checks within required due dates, Responsible for download carries, making sure everything is associates before the 20th of every month. Maintain manual carries, making sure cash on account is clear before month end. Run COA to keep track of production.

AssuredNL, Cincinnati, Ohio January 2013 – December, 2013 Receptionist

Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.

Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.

Awa Coundoul

Receives, sorts, and routes mail, and maintains and routes publications. Performs other clerical duties as needed, such as filing, photocopying, and collating. Complimented by the Supervisor for overall efficiency and got promoted. Volunteers Of America, Florence, Kentucky June, 2011- Present Direct Support Professional

Part time position offering Therapeutic Programs to 7 residents in this assisted living facility. Fully trained and certified in CPR & First Aid. Recognized by the Home Coordinators for being a reliable employee and delivering excellent care to individuals in developing their self-help/daily living skills. Ensure compliance with all established departmental health care standards plus state and federal regulations.

Club Chef, Covington, Kentucky September, 2008 - January, 2011 Quality Control Agent

Full time position for this local Food Processor supplying fresh fruits and vegetables to national franchise restaurants including Burger King, Taco Bell, Subway, Chipotle, Bob Evans and others.

Began as a Production Line Worker and was promoted to Quality Control role after one year due to demonstrated performance.

Inspected tomato, lettuce and salsa run lines to maintain quality standards for packaging products prior to shipping.

Complimented by the Supervisor for overall efficiency and received a raise COURSE WORK/ RELEVANT SKILLS

Medical Courses: Medical Terminology I, II, Introduction to Health Care, Introduction to Health Information Management, Medical Office Billing and Coding and Medical Administrative Procedures.

Business Courses: Introduction to Management, Essentials of Business Correspondence, Statistics I, II, III, Excel, Word, PowerPoint, Business Law I, Introduction to Computer Applications, Information Technology Concepts and Administrative Office Procedures.

Proficient in Word, Excel, Windows and familiar with PowerPoint.

Recognized excellence in Customer Care and Relations.

Proven performer in fast paced work environments.

Fluent in Wolof, and English; understand basic French.

Completed over 136 credit hours of core coursework with a 3.5 GPA.



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