Pham Ngoc Tuyet Nhu

Jazz Residence, Nicanor Garcia, Makati, Metro Manila

Mobile:+63-921*******/091********,Skype: phamngoctuyetnhu Email: acxjej@r.postjobfree.com

CAREER OBJECTIVES

To work in a progressive organization which can expand all my knowledge and provided me exciting opportunities to utilize my skills and qualification to produce result fidelity. CORE COMPETENCIES

Customer Service

Complaining and Incident handling

Telesales

PROFESSIONAL EXPERIENCE

Jun 2015-Agu 2016 Globe Air Cargo Ho Chi Minh City Telesales

Contact businesses and private individuals by telephone to promote products, services

Solicit orders for goods and services over the telephone

Explain the product or service to potential customers

Provide pricing details

Handle customer questions

Obtain customer information including names and addresses

Record customer details including reaction to the product or service offered

Receive orders over the telephone

Input order details into the computer system

Record customer details and details of transaction

Confirm orders placed with field sales representatives

Obtain contact details of potential customers from sources including telephone directories and purchased lists

Schedule appointments to meet prospective customers

Answer telephone calls from potential customers who are responding to advertisements

Contact customers to follow up on initial interaction EDUCATION

2012-2016 Sai Gon University Ho Chi Minh City, Viet Nam Business Administration

ADDITIONAL SKILLS

Experience with Microsoft Office - Word, Excel, PowerPoint

Good voice and communication

Communicate in English fluently with the TOEIC Certificate at the score 755

Fluent in Vietnamese

REFERENCES

Nick Email: acxjej@r.postjobfree.com

Nhu Email: acxjej@r.postjobfree.com