Guy Garofano

** ********** ***** § Lincoln Park, NJ 07035

acxjec@r.postjobfree.com

http://www.linkedin.com/pub/guy-garofano/10/744/a4b

201-***-****

SUMMARY

Collections Professional with experience in Legal Services, Real Estate, Electronic Products, Commercial Cleaning and Publishing Industries. Exceptional perseverance and follow-up skills. Adept in building and maintaining business relationships with all levels and in all environments from small business to corporate. Consistent record of managing multi-million dollar monthly A/R, collecting on delinquent accounts and successfully negotiating payment schedules with attorneys and customers with special competency in:

Accounts Receivables (A/R)

Collections

Credit

Negotiation

Account Statements

Delinquent Notices

PROFESSIONAL EXPERIENCE

CLIENT COLLECTIONS REPRESENTATIVE 2012 - 2016

Law Offices Of LeClairRyan / Newark, NJ

Collection of delinquent balances via phone, E-Mail, and face to face negotiations. Ran monthly statement program. Reviewed engagement letters, promissory notes, and other legal documents. Prepared reports for senior management. Resolved billing disputes, provide customer service. Reconciled accounts. Identified balances to be adjusted or written off. Placed accounts with inside or outside counsel to file suit. Position eliminated in firm-wide restructure.

Ensured timely collection of $6 - $7 million monthly.

Within 6 months of starting the position, collected on or identified dozens of unworked accounts as bad debt with balances as old as 10 years.

In addition to full workload consisting of firm’s largest book of business, assumed responsibility for 2 additional offices to assist a co-worker.

COLLECTIONS SPECIALIST

Vornado Realty, /Paramus, NJ 2001 – 2012

Collected and reconciled accounts. Prepared A/R reports and Bad Debt Reserves. Reviewed leases and other legal documents. Prepared and sent account statements and delinquent notices and ensured accurate application of payments. Communicated with leasing agents, attorneys and property managers. Collaborated with attorneys to secure recoveries. Handled highest profile properties in company’s portfolio.

SENIOR CREDIT REPRESENTATIVE

Krups North America (acquired by T-Fal) /Closter, NJ 1995 – 2001

Managed company’s total A/R portfolio. Collected delinquent accounts, approved and released product orders and placed accounts with collections agencies. Analyzed D & B reports, customer financial statements and established repayment schedules. Prepared cash forecasts in close collaboration with sales. Represented the company at credit association meetings.

PRIOR CREDIT & COLLECTIONS POSITIONS WITH PRENTICE HALL AND ISS INTERNATIONAL

TECHNICAL SKILLS

Microsoft Word/ Excel, Elite, MAS 90, Peachtree

EDUCATION

Bachelor of Arts (BA)

Trenton State College (currently College of NJ), Ewing, NJ

Semester Abroad

Lanchester Polytechnic, Coventry, England

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