Orven Saez II

*** **** *** *, *** ***

Chesapeake, VA 23320

757-***-****

acxj6j@r.postjobfree.com

SUMMARY of Qualifications

I was previously an IT intern for almost 2.5 half years. As an intern I provided on site help desk support to the company’s employees. The whole plant was required to upgrade to windows 2010 and I was responsible for upgrading all of the offices. I conducted classes on how to operate the windows 2010 system along with the various Microsoft programs (Word, Excel, etc.) I showed individuals how to use the new features that the system had offered. I performed troubleshooting to company servers. When the hurricane hit Chesapeake and the company’s servers went down a while back, I was able to work with their corporate office to get things back up and running. I have experience formatting hard drives after computers crashed and ensured they met IBM standards. I have installed VPN software for home users. I am currently perusing a degree in network management. In my classes I am learning about IP networking, doing computer repairs, and programming.

Skills

Knowledge of Microsoft Office and Internet

Team player with the ability to work independently

Reliable and detail-oriented individual

Experienced in Customer Service

Data Entry Skills (Alpha Numeric- 8,000 & Numeric 12,000)

Filing & Information Management

Bilingual: (English/Spanish)

PROFESSIONAL EXPERIENCE:

Dollar Tree Chesapeake, VA

Mail Room Associate 2013-2016

Kantar Media Chesapeake, VA

It Intern 2011-2013

General Dynamics Chesapeake, VA

Shipping/Receiving Supervisor 2007-2010

Zim Shipping Norfolk, VA

Accounts Receivable Clerk 2005-2007

Education:

South University, Virginia Beach, VA

Bachelors of Science IT Network Management