Customer Service Assistant
Resume:
Anna N. Lewis
Cortland, NY ****5
************@*****.***
Position Desired: Receptionist
Work Experience: Front Desk Associate: April of 2015-April 2016
Hampton Inn
Michael Peterson: General Manager
26 River Street
Cortland, NY 13045
Greet all guests with excellent customer service, answer phone inquiries for reservations using the OnQ System, Microsoft Word, Excel, and PowerPoint. Daily paperwork, manage the registration process, refer guests to appropriate departments to resolve complaints or provide suggestions, calculate bills and take payments, balance cash at the end of each shift and generate accounting reports for the benefit of the next shift and manage cleanliness of lobby and back office.
Personal Assistant: May 2010-September 2012
Lee Casey: Nursing Service Coordinator
2355 Highland Road
Cortland, NY 13045
Set up appointments, traveling for client, carrying out specific projects and research, devising and maintaining office systems, including data management and filing, and answering phone calls.
Clerical Assistant: June 2009-September 2009
Cortland Park Rehabilitation and Nursing Center
Cyndy VanPatten Young: Human Resource Supervisor
193 Clinton Avenue
Cortland. NY 13045
Assisted supervisor with daily paperwork, filing, answering of phone calls, light cleaning and organizing of office. Proficient in multitasking and socializing with residents.
Education: Cortland Sr. High School: Graduated with Regents
8 Valley View Drive
Cortland, NY 13045
References available upon request
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