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HR Operations Manager

Location:
Seattle, WA
Posted:
November 18, 2016

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Resume:

CAMERON WHITE, PHR

Seattle, WA

206-***-**** - acxj26@r.postjobfree.com

SKILL SUMMARY

I am a skilled Human Resources Manager recognized for drive and creativity in management of human capital. Capable communicator and business partner, I work to ensure systems and solutions meet business objectives. My leadership style is based on transparency and accountability.

Recruiting Staff Development Employee Relations Performance Management

Compliance Coaching FMLA Administration Worker Comp

EXPERIENCE

HR Operations Manager March 2015 - Present

Adecco Staffing Tukwila, WA

Provide expertise in staffing, recruiting, employee relations, staff development, compliance and benefits administration. Oversee smooth integration of contingent staff into client operations for companies including Kenworth, Precor Inc, Fluke Corporation and Amazon.com. Design and implement client development strategies.

Drive operational excellence in meeting client expectations

HR Manager for 200 associates employed by Adecco

Handle all employee relations issues

Conduct and maintain regular reporting based on client needs

Meet regularly with clients as well as contingent workforce to resolve HR issues and maintain positive employee relations

Manage EEO, ADA compliance, worker compensation, benefits, and mandated leave programs

Compliance and Training Manager May 2011 – March 2015

Wyndham Vacation Ownership Seattle, WA

Responsible for contract management, owner relations, sales compliance including addressing sales infractions. Partnered with sales and management team to develop best practices.

Responsible for supporting sales team in generating revenue and increasing retention of new owner and upgrade sales.

Developed and implemented compliance training plan and manual into sales training protocol

Responsible for documentation, testing, training, process improvement, maintenance and monitoring of all sales administration practices.

Increased overall retention for new owners and upgrade sales by 11% over previous year. Worked with Director of Sales and management to develop strategies to increase retention of sales and overall owner satisfaction

Marketing Manager November 2007 – May 2011 Wyndham Vacation Ownership Flagstaff, AZ

Responsible for managing a team marketing coordinators to meet weekly quotas. Acted as site HR manager, responsible for onboarding of new hires, employee relations and administration of payroll and benefits.

Lead team to achieve top marketing penetration rates in region – year over year increase of 14%

Hire, onboard and train all new team members

Managed payroll, benefits, training and performance reviews for team of seven

Developed partnerships with local tourism services resulting in increased sales

EDUCATION

BS Business Marketing 2006 Northern Arizona University

Certificate in Human Resources Management 2016 University of Washington

PHR 2016 HRCI



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