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Front Office Management

Location:
New City, NY
Posted:
November 18, 2016

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Resume:

Senie Rosos Labatos

Address: ** ***** **** *** **** New York 10956

Telephone Number (Cell): 845-***-****

Email: acxj05@r.postjobfree.com Skype ID: senie0929

Date of Birth: September 29, 1995 Place of Birth: Bacolod City

Country of Citizenship: Philippines

Country of Residence: Philippines

Field of Training Desired: Front Office, Sales Management, Reservation, Food and Beverage

Length of Program Desired: 4 Months

Date available to start training: January 1, 2017

Summary of Qualifications

Dedicated individual, highly motivated person, Utilized strong communication skills, Enthusiastic dedication to excellent customer, Keen in information, Self-motivated with strong analytical skills. Capable of keeping accurate/ detailed records and reports.

Education

Institution Name: La Consolacion College - Bacolod City

Location: Bacolod City, Philippines

Date enrolled: June 2012 Graduation/Expected graduation date: March 29, 2016

Degree Type: Bachelor’s Degree Field of Study (Major): Tourism Management

Classes Taken Relevant to Desired Training: Front Office, Pract 2T-Travel Services, Pract 3T-Shipboard Training, Events Management, Tour Operations, Tour Packaging & Costing, Resort Management, Destination Marketing, Marketing Management, Human Behaviour Organization

Work Experience

Company Name: Paramount Country Club

Location: 60 Zukor Road New City New York 10956

Position: Food & Beverage Service Attendant / Locker Room attendant

Contact information: Name: Eric Wolfrey

Position: General Manager

Duration: From: April 1, 2016 to Present

Tasks/Responsibilities:

Greet customers, present menus and explain the day’s specials.

Take orders in the kitchen from customer’s preferences

Prepare meals and carry orders to patron’s tables.

Refill customer beverages, take away used plates and utensils

Set up tables with clean linens, plates and utensils, and condiments

Re-arrange chairs and tables to accommodate groups

Assisting members need in locker room

Maintaining the locker rooms cleanliness

Giving the members needs and wants

Company Name: Crown Regency Towers & Hotels

Location: Fuente Towers, Cebu City - Philippines

Position: Front Office Service Attendant / Concierge

Contact information: Name: Aldrich Fernandez

Position: Front Office Supervisor

Duration: From: May 16, 2015 to June 3, 2015

Tasks/Responsibilities:

Check in-out of charge cards of guests

Assisting and guiding the guests

Answering phone calls and Handle guest inquiries

Filing files such as guest’s deposits and folio

Company Name: 2GO Group Inc.

Location: Bredco Port, Bacolod City

Position: Operation Department

Duration: From: May 5 to June 13, 2014

Tasks/Responsibilities:

Filing of documents

Encoding cargo and freight vessel information

Company Name: 2GO Travel, Oceanlink Institute, Inc.

Location: Bacolod City

Website: travel2go.com.ph

Position: Training Officer

Contact Information: Name: Ashiel Macalinao

Position: Front Office Department, Housekeeping, Kitchen

Duration: From: June 1 to June 4, 2014

Tasks/Responsibilities:

Handle customers request and complaints

Selling goods and serving the passengers

Maintaining the cleanliness of the area assigned

Skills:

Participate in Workplace Communication

Observe Workplace Hygiene Procedures

Perform Workplace and Safety Procedures

Practice Career Professionalism

Work in Team Environment

Develop and Update Industry Knowledge

Language Skills: English and Basic French

Skills and Certifications

MS Office skills: MS Word, Excel, Powerpoint, Publisher

Computer related other skills: Access, Internet, Adobe Photoshop, Internet, Email System

Special Awards/Honors/Certifications:

Most Dynamic Student Award A.Y. 2014-2015

Certificate of Distinction(Dean’s Lister, 2nd Semester, A.Y. 2014-2015)

Certificate of Distinction(Dean’s Lister, 1st Semester, A.Y. 2014-2015)

Certificate of Distinction(Dean’s Lister, 2nd Semester, A.Y. 2013-2014)

Certificate of Distinction(Dean’s Lister, 2nd Semester, A.Y. 2012-2013)

Certificate of Distinction(Dean’s Lister, 1st Semester, A.Y. 2012-2013)

2nd Runner-up in Travel Booth Competition

Most Dynamic Student Award 2013-2014

Certificate of Participation – English Proficiency Seminar 2012

Certificate of Participation – MS PowerPoint Culmination Day 2013

Certificate of participation – Hospitality and Tourism Management Regional Summit 2013

Certificate of Participation – Environmental and Marine Conservation Symposium 2013

Certificate of Attendance Sabor Bisaya 2013

Certificate of Participation – Hospitality and Tourism Management Regional Summit 2014

Certificate of Participation – Avon Company Tour 2014

Certificate of Participation – Blogging 2014

Certificate of participation – Cruise Enhancement Training 2014

Certificate of participation – Food and Beverage Services Enhancement Training 2014

Certificate of participation – Housekeeping Enhancement Training 2014

Activities & Interests

Folk Dance

Traveling

Outdoor activities

Surfing the net

Reading books



Contact this candidate