Customer Service Medical
Resume:
Ariel Ely
*****.*******@*****.***
Las Cruces, NM 88012
Objective: To secure a position that requires me to work to the best of my ability, keeping my mind sharp and skills honed, and challenges me to expand my experience through knowledge and performance, while meeting the objectives of the company I work for.
Education
Biology Major, Chemistry Minor
Washington State University (WSU)
Graduated May 2016
Associate of Arts Degree
Columbia Basin College
Graduated June 2012
Qualification Summary
Exceptional interpersonal skills.
Ability to resolve conflicts in a quick and efficient manner.
Dedicated to ensuring the safety and wellbeing of my teammates and other involved personnel.
2 years’ experience in emergency medicine as a physician’s scribe and an EMT .
6 years’ experience with customer service working in the food industry.
10+ years’ experience with Microsoft Office
Adaptable to new work environments.
Ability to thoroughly understand new concepts quickly.
Ability to maintain a positive attitude
Ability to remain calm demeanor in abrupt, rational decision-making situations.
Ability to take vitals, to rapidly asses patients, and to treat patient accordingly.
Certifications
National EMS certification as granted by Expires 03/31/17
National Registry of Emergency Medical Technicians
Emergency Medical Technician Certification as granted by Expires 01/31/18
Washington State Department of Health.
Volunteer Experience
04/14-Present American Red Cross Richland, WA
Volunteer
Organized blood drives; contacted donors and volunteers for the event, arranged a location, and organized personnel during the event. Supervised and assisted with the registration and cantina areas.
12/09- 08/11 Othello Nazarene Church Othello, WA
& 10/13- 06/14 Worship Team Pianist
Participated as a pianist in leading worship for youth services and Sunday services
08/15- 05/16 WSU Tricities Student Organized Clubs Involvement Richland, WA
Compass Christian Club- President
oOrganized meetings and events by anticipating club needs and distributing tasks to other club officers and team members.
oOrganized seminar by finding an appropriate speaker, working with WSU tricities to ensure an appropriate venue, arranging for sufficient advertising, and organizing personnel before and during the event to ensure a successful seminar.
Volleyball Club-Secretary/Safety Officer
o Attended meetings, assisted with assembling the club, and supervised practices to ensure safety of club members.
Work History - Descending from most recent
01/16-06/16 Othello Community Hospital Othello, WA
Emergency Medical Technician
Responded to medical and traumatic emergencies
Remained calm in stressful situations to maintain control.
Preformed emergency procedures to ensure patients quality of life.
Took vitals and assessed patients in a quick and efficient manner so as to decide the appropriate care.
Worked as a team member with other emergency medical technicians, emergency room staff, law enforcement, fire fighters, and dispatch in order to ensure quality care of patients and the safety of myself and my coworkers.
06/14-07/15 Othello Golf Course Restaurant and Lounge Othello, WA
Bartender/Waitress
Opened and closed restaurant, handled cash register including accounting for the days net cash, preformed the appropriate cleaning and maintenance for opening and closing.
Operated golf cart while selling, pouring, and delivering alcoholic and non-alcoholic beverages.
Ensured quality service to customers by serving tables, serving and making alcoholic beverages, handling customer complaints, ensuring quality food and beverages, and ensuring inventory was stocked according to the presumed amount of upcoming business.
Ensured restaurant preparedness for upcoming events.
Ensured restaurant cleanliness.
05/14-08/14 Roaster’s Coffee Bar Richland, WA
Barista
Closed facility, preformed appropriate cleaning and maintenance for closing, and accounted for the shift’s net cash sales.
Took part of making the business a fun and exciting environment for customers by remembering regular’s names, asking customer’s about their days, and making the customer’s feel important.
Made a variety of beverages including espresso drinks.
Ensured quality products.
Took part of a team to ensure quality products and services, maintained an upbeat and positive attitude in order to encourage customers and team members to have the same, and preformed tasks in a quick and efficient manner to ensure business went along in the same manner.
08/13-01/14 PhysAssist Scribes Fort Worth, TX
Scribe
Followed a physician in the emergency room with a computer while writing patient reports according to the physician’s standards.
Typed quickly so as to not miss any important material.
Understood medical terminology and abbreviations.
References
Adam Bonus Small Groups Pastor at Reliance Church at West Richland, WA
Email: ************@*****.***
Phone Number: 970-***-****
Relationship: COMPASS club leader
Rhonda Golladay Nurse Director at Othello Community Hospital
Email: *******@************************.***
Phone number: 509-***-****
Relationship: Emergency Medical Technician Supervisor
Terryn Turner FOH Shift supervisor, The Bread Peddler Olympia,WA
Email: ******.******@*****.***
Phone Number: 509-***-****
Relationship: Store Manager at Roaster’s Coffee Bar
Contact this candidate