Customer Service Sales
Resume:
Jamil Murphy
Cleveland, Ohio ****8
Professional Summary:
Focused decision maker with demonstrated ability to lead cross functional teams in the design, development and launch of leading-edge solutions and processes.
OBJECTIVE:
I am seeking employment with a company where I can use my talents and skills to grow and expand with the company.
Skills:
Sales training and experience
SAP experience
Customer service
Material handling expertise
Production line management
Safety audits
Inventory management specialist
Quality inspection
Strong leadership
Machine experience and mechanics
Manufacturing and production experience
Time management training
Office, power point, project, excel training
MAS 200,500, Karmak
Forklift certification
Iso 9001:2000 employee training certification
WORK EXPERIENCE :
Nook Industries Cleveland, Ohio 2015-2016
Shipping and receiving duties.
Fabrication and or custom wood crate building
Experience with ups, fedex, dhl, plus all LTL freight companies.
Experience in overseas freight forwarding.
Loading trucks
Forklift duties:
Maintence and operations
Overhead Crane operations
Customer service and support
Edwards Vacuum/Aerotek Inc. Independence, Ohio October 2014-2016
Floater
Filling in any absence within the shop or hub.
Decontamination, build department, shipping & receiving, inventory control.
Standard forklift operations
Allocation of inventory and or shop orders within SAP program
Updating all work orders and sales orders within Microsoft excel
The Robbins Company Solon, Ohio August 2008 - June 2014
Shipping Specialist
Manufactured and shipped Tunnel Boring Machines.
Set up transportation to remove used machines back to U.S and other storage yards across the world
Forklift certification, overhead crane operations, heavy equipment operations, team lead, misc bills of lading, shipping & receiving
Required to travel outside US to ship, trouble shoot, pack, crate, disassemble machines
Hiring different equipment companies to assist with the disassembly of machines and shipping and staging
Provided support to customers and local governments to ensure project completion to prevent lost revenue
Using MAS 200,500 to issue parts and receive parts to work orders
Whiteford Kenworth South Bend, Indiana August 2001 - March 2007
Parts Sales
Operated three parts stores. Kenworth dealership Napa parts store and Ford dealership
Kenworth Trucks sales and Parts Operated and managed the store
Over the counter parts sales also serviced up to 12-15 diesel mechanics.
Took phone orders also fleet accounts.
Inventory management, allocated parts and vehicle service using the Karmak system.
Provided customer service to all walk-in or account holders.
EDUCATION
ITT Technical Institute State: Ohio
Software Development
Associate Degree
Cleveland Machining
Machining Certification of Completion.
New Horizon Computer Learning Center
Certifications of Completion
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