Carla Machado

**** **** ***** **, ***** Park, TX, USA, 78613.

Phone: 254-***-****

acxixt@r.postjobfree.com

SUMMARY: IT knowledge and an extensive experience in Recruiting, Customer Service, Managing Office Team and Procedures. Because I was a Military Wife, adapt easily to different environments and situations. (The gap in my work history was due to Military issues.)

ACADEMIC HISTORY

BA in Law - Universidade Gama Filho – Rio de Janeiro - Brazil -1992/1996 (3.8 GPA)

LANGUAGES

English – Fluent

Portuguese – Native

Spanish – Intermediary

French – Knowledge

EXPERIENCE:

02/2016- NOW- GM IT Global Service Desk

Responsibilities: Help GM with IT problems. Remote accessing into their computers to fix their problems, including, software, internet, servers, domain, hardware in a nutshell, any electronic device issue by GM; I would give IT support. Among other things.

03/ 2003- 05/2013 - JR Business Corporation- Recruiter to Manager the Recruiting Team

Responsibilities: Started as a Recruiter for 6 years and became the Manager of the Recruiting Team. Recruit new hire for different positions and help the team in the recruitment process (Always keeping in mind the wants and needs of the employer.) Open new accounts, negotiated contracts, take care of revenue and expense targets, meet deadlines, build excellent and professional relationship with our Team as well as the businesses leaders and give them the support that they needed. It was a very diplomatic position. Know when and How to prioritize. Attention to detail and very strong organization skills was imperative. Lead a team of 500 employees

06/1997 – 02/2003- Ann Taylor – Sales Associate to Store General Manager

Responsibilities: Ensures team executes operational excellence. Upholds a high-quality store experience for the external and internal customer, as well as driving community relationships. Builds effective relationships with cross-divisional and store-center partners. Accountable for team performance through consistent coaching and feedback, creates development plans that support performance needs and career growth for self and direct reports. Drives productivity of team to achieve store financial, revenue and expenses targets. Monitors sales forecasts to ensure labor is utilized to optimize traffic and sales.

03/1994- 01/ 1996- Government / Public Defendant - Public Defender Assistant (Civil Court.)

Responsibilities: Give assistant to the public regarding their “Case Status.”

Open Claims, Petitions, mediations, Arbitrations, organizing files and hep on trials. files.

PROFESSIONAL GROWT

School of Public Defender at the State Court in Brazil (1996;)

International Business Law -UCLA (1997;)

Business Law - UCLA Extension (1997;)

Austin Community College (current.)

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