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Customer Service Sales

Location:
Jackson, MS
Posted:
November 16, 2016

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Resume:

TENIKA NEWSOME

*** **** ******* **. *****, Ms ***72 acxiwx@r.postjobfree.com

601-***-****

OBJECTIVE

Dedicated professional with 10 years of experience in customer service, sales, and sales management. A professional who possesses a solid track record for cultivating long standing client relationships, continuously exceeding sales targets and successfully increasing revenue.

SKILLS & ABILITIES

Licensed Property and Casualty agent in the state of Mississippi

Analytical thinking, planning

Strong verbal and personal communication skills

Accuracy and Attention to details

Organization and prioritization skills

Problem analysis, use of judgment and ability to solve problems efficiently

EXPERIENCE

OWNER - REASONABLE INSURANCE AGENCY

May 2015- Present

Business owner oversee the activities of workers; hire, train and evaluate new employees; and ensure that a company or department is on track to meet its financial goals. Business owner also develop and implement budgets, prepare reports and ensure the department complies with company policies

AGENT - HOLLIDAY INSURANCE AGENCY

September 2012-2015

Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.

Approach potential clients by utilizing mailings and phone solicitation

Determine clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.

Develop a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation

HEALTH CARE PROVIDER - MERRY HEART PERSONEL CARE AND SITTING, LLC

February 2012-2015 (part time)

Provide basic care to patients, as well as assist them in daily activities they might have trouble with on their own, such as bathing, eating, and walking

CLINICIAN ASSISTANT - PYSCAMORE, LLC

November 2010-2012

Assists in the examination and treatment of patients under direction of Physician. Schedule appointments and patch tests, enter results into card site and print out card list for patient. Send insurance/ pharmacy refill requests and prior authorizations for medications

ASSISTANT MANAGER - WALMART

October 2005-2010

In charge of ensuring everything in the store is running as it should be. Responsible for recruiting, interviews and training new staff members. Assisted with comments, questions or complaints from their employees or customers while consistently monitoring customer service. Responsible for meeting monthly targets established for product budgets and labor costs.

EDUCATION

HINDS COMMUNITY COLLEGE, RAYMOND, MS

GENERAL STUDIES 2009-2011

COMMUNICATION

Cell phone, Tablet, and laptop

Microsoft word, and Excel

LEADERSHIP

Entrepreneur

Proud mother of three

REFERENCES

MICHELLE WILLIAMS, MANAGER

WALMART

601-***-****



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