Damita Clayton

**** *. **** **. ************, IN 46228 acxiwr@r.postjobfree.com 317-***-****

Human Resources generalist

Conscientious human resources professional with strong generalist background and proven record for driving design and delivery of a full range of programs for major, high-profile corporations.

Areas of Expertise

Adaptive management style to the environment and situation to achieve best outcomes.

Successful in designing recruitment strategies, high-impact training, and performance-management programs to elevate effectiveness.

Trusted advisor to management and employees alike to improve bi-directional communications, collaborate on needs, and guide parties through to conflict resolution.

Well versed in regulatory compliance, reporting, policy development and a wide range of program development, including affirmative-action and compensation design aligned with guidelines.

Proficient with Microsoft Office products as well as with various HRIS software, PeopleSoft, ADP and SAP, Kronos

Professional Experience

GEO Foundation 2016-Present

HR ASSISTANT

Responsibilities:

Provide customer service to organization employees

Serve as point of contact with benefit vendors/administrators

Conducts audits of various payroll, benefits or other HR programs and take corrective action if necessary

Maintaining HRIS system by updating and entering data

Compiling reports and spreadsheets and preparing spreadsheets

Conduct benefit enrollment for new

Ascension 2014-2016

Benefits Analyst II

Provides analytical and technical support in the delivery of the System’s benefit programs to associates, carriers and third-party administrators. Provides exceptional customer service ensuring specific ministry Service Level Agreement objectives are achieved, if not exceeded.

Responsibilities:

Provide tactical administration of all benefit programs to include activities such as, new hire enrollments, life event changes, eligibility, deductions, claim adjudication, etc. Based on outcomes, update and/or correct Associates’ benefit data residing in internal and carrier information systems accordingly; update and coordinate annual enrollment activities for health ministries, including the development of enrollment packages.

Data Management: Manage Associate data including, but not limited to auditing and consolidating elections, verifying Associate eligibility, sending required files to third-party administrators for enrollment; reconciling enrollments with carrier invoices.

Reporting: Compile statistics that can be used to evaluate benefits strategy effectiveness, communicate with associates to emphasize the policy, effectiveness of program and eligibility criteria.

Schwans Global supply Chain 2013 TO 2014

Human Resources Generalist

Managed HR function of this manufacturing company and delivered talent acquisition programs / initiatives to enhance candidate pool, maintain positive employee relations, and enrich the corporate culture. Developed recruiting program designed to attract qualified candidates. Additional focus placed on policy interpretation, counseling, problem resolution, LOAs, and reporting. Interpreted policies and procedures to ensure compliance and counseled on best course of action to resolve conflicts.

Key Contributions:

Key member of leadership team organized to restructure the organization to reduce the number of layers within the company.

Drove recruitment efforts to fill open requisitions within timely manner, based on department heads designated staffing needs and position requisitions, and introduced employee-incentive programs to improve recruiting efforts.

Planned events to implement morale-building, company functions and enhance organizational culture as well as conducted new-employee onboarding to ease transition, and educated employees on topics such as sexual-harassment avoidance and ethics training.

BB&T/Boyle Vaughan Insurance 2012 to 2013

Account Manager, Employee Benefits Division

Provide benefit strategy, plan evaluation and design, benchmark analysis, wellness integration, vendor assessment, employee communication, and benefit administration services. Manage, serve and advise clients regarding their medical, dental, vision life, and disability benefits plan. Utilize insight and innovative technology to create unique benefit strategies. Help employers find the greatest value for their benefits dollar, help employees appreciate that value, and show employers how to manage their plans. Provide the day-to-day execution of client benefit strategies.

Core Responsibilities:

Proactively manage clients through renewals, cross-selling and implementation of new benefit platforms.

Develop long-term strategies, including plan design, alternative plans, cost analysis, wellness initiatives and employee education and

communication related to group health, dental, vision, life, disability and related products.

Work with insurance vendors and underwriters to obtain quotes, negotiate benefit programs and rates and determine appropriate

carriers for clients.

Develop long-term strategies, including plan design, alternative plans, cost analysis, wellness initiatives and employee education and

communication related to group health, dental, vision, life, disability and related products.

Recommend best benefit plans for clients based on plan analysis and vendor negotiation.

Conduct employee enrollment meetings, facilitate new coverage and carrier implementation, answer benefit questions for employers

and/or employees and assist employers with benefits compliance.

Babcock Center 2010 to 2012

Human Resources Director

Directed the human resources operation and staff for this non-profit organization, which provides services for people with intellectual disabilities. Managed full recruitment process of all exempt and non-exempt positions. Partnered with management to ensure job requirements were met, as well as expectations are understood. Administered benefits and compensation programs. Provided direction and counsel to managers regarding policies and procedures. Resolved employee relations issues and coached managers to ensure the best outcomes.

Key Contributions:

Revised application process to make more automated vs. manual

Developed interview guides to assist management in identifying best qualified applicants

Made offers of employment, completed onboarding.

Planed various HR programs focused on performance management and training / classroom learning as well as managed group discussions to solicit feedback to identify performance gaps and future training needs

Worked with managers to resolve employee relation issues to maintain productivity and best outcomes

Centene Corporation 2006 to 2010

Human Resources Manager

Managed human resources operation for this Medicaid Managed Care organization. Executes a broad range of HR programs in support of department goals and synchronized with corporate objectives. Lead the recruitment and hiring process for all position levels. Administered benefits and compensation programs. Provided direction to managers regarding policies and procedures. Resolved employee relations issues and coached managers.

Key Contributions:

Developed retention plan that identified high performers and provided them an opportunity to enhance their skills and demonstrate those to senior management.

Developed behavior interview guides to assist management in identifying best qualified applicants.

Plans various HR programs focused on performance management and training / classroom learning as well as manage group discussions to solicit feedback to identify performance gaps and future training needs

Administered compensation program to ensure internal and external equity

Administered benefits including implementing a wellness program to improve overall employee health.

Collaborated with and advised management/employees on escalated issues to bring about satisfactory conclusions

Provided day to day performance management guidance to line management

Investigated and/or mediated internal employee relations complaints and disputes

Developed employee recognition program to reward employees for outstanding work

Ensured that all facility related matters are managed effectively

Managed a staff of administrative personnel effectively

Health & Hospital Corporation – Indianapolis, IN 2002 to 2006

Human Resources Manager

Promoted from HR Generalist. Spearheaded human resources operation and guided seven-person team to plan and execute programs impacting employee base 750 strong. Forged trusting, open relationships throughout organization to meet business needs. Oversaw and enhanced recruitment and hiring process to secure promising candidates for all position levels and various types from, exempt and non-exempt to dentists and security jobs to maintain proper staffing levels for performance optimization. Designed and administered benefits and compensation programs. Championed performance-management programs to track organizational effectiveness.

Key Contributions:

Introduced and conducted Corporation Diversity Training Initiative for all levels of employees as well as developed criteria for Diversity Council members.

Prevailed in majority of unemployment claims through detailed preparation and aggressive appeals, producing an 80% reduction in related costs.

Balanced interests of employees with those of company by creating a return-to work program to ensure a quick, safe return while minimizing impact to corporation.

Created multi-level training programs based on needs assessments, to advance skills of both managers and employees and ensure timely implementation.

Maintained all aspects of compensation program, from job evaluation and position classification to salary increase programs as well as revamped compensation program to remain competitive.

Heralded initiatives to improve benefits and wellness of employees; includes designing self-funded benefit plans to contain costs while meeting employee needs.

Education & Designations & Affiliations

Bachelor of Science in -Management, Indiana University – Indiana

Previously Certified Professional Human Resources (PHR)

Society of Human Resources Management (SHRM)

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