Operations team lead, service technician, document specialist, notary
Resume:
Cory Hibbler
**** ********** *****, ******** ** *3230
740-***-**** ***********@*****.***
Work History:
**/** - ******* ***** ***** Coordinator, Robin Enterprises
• Preform preventative maintenance and service on mail inserters, inkjet printers, tabbers, stream feeders, die cutters and postage meters
• Oversee associates responsible for producing mail in a high capacity, fast-paced, automated environment with an emphasis on Quality and Productivity
07/15 - 09/16 Document Specialist II, JP Morgan Chase
• Review and executed Mortgage bankruptcy documents
• Maintain professional relationship with law firms and bankruptcy attorneys
• Resolved quality issues depending on state and jurisdiction
• Meet and or exceed all internal Service Level Agreements (SLAs)
01/15 - 07/15 Operations Team Lead, JP Morgan Chase
Assist supervisory and management team in communication, process changes and operational requirements
Participating in daily/weekly audits to gather and report statistical information
Oversee associates responsible for producing mail in a high capacity, fast-paced, automated environment with an emphasis on Quality and Productivity
Oversee shift operations and pass on updates, informing Supervisors/Managers and peers of current day’s process delays or breakdowns
Resolve issues related to production and/or quality
Meet and or exceed all internal Service Level Agreements (SLAs)
03/13 - 12/14 Equipment Operator / Certified Trainer, JP Morgan Chase
Maintain departmental work area maintenance
Responsible for overseeing daily production and any problem solving to ensure goals are met
Side-by-side training of any/all new hires
Became more team oriented and increased my interpersonal skills
03/09 - 5/12 Service Technician, Mail Processing Systems
Performed maintenance and Service calls on Mail Inserters in warehouse and Customer sites
Improved my skills on reading schematics, Fabricating and manufacturing of parts
Gained knowledge in the electronic software, Turbo CAD program and Visual Basic Studios and improved skill on machinery such as a vertical mill, lathe, and ordinary wood and metal shop power tools
Education: Fairfield Union High School : Attended 4 years, graduated with diploma
References upon request
Contact this candidate