Stephen D. Ward
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***************@*****.***
Senior operations leader with two decades experience in industrial settings. Consistently promoted above peers; excelled in the hardest jobs under the toughest conditions. Promoted a safety culture in every setting, resulting in promotion and increased responsibilities. Managed activities related to multiple machine line operations, CNC machining, ensuring products meet the client’s specifications on time. Proven quality, safety and environmental systems professional.
Experience
Elmira Stamping and Manufacturing Corp. Elmira, NY Quality Manager, February 2016-Present
ISO 9000 Management, Document Control, Quality Systems management. Key Performance Metrics, Statistical Process Control, First Article Inspection and New Project Management, Customer Presentations regarding quality. Customer Complaints, Root Cause Analysis, Database Management, Safety Program Management. Cudd Energy Service Canton, PA
Quality Manager, July 2011-December 2015
Managed all quality, safety and environmental activities for an energy services company, supervising activities for over 250 personnel, spanning 5 US States. Responsible for all activities related to safety training, competency training, maintenance procedures, purchasing procedures, DOT regulations, OSHA regulations, EPA regulations, ISO 14001, and ISO 9001 standards.
Duties and Responsibilities included:
Auditing outside vendors.
Serving as point of contact for internal and external company audits.
Analyzing injury, accident, event data to determine needed courses of action resulting in improved quality, safety and environmental systems.
Designing and implementing safety plans to review accidents, incidents and corrective actions.
Calibrating records and servicing equipment records to ensure employee safety.
Preparing written assessment of findings for management.
Investigating vehicle, personal injury and spills that occur, and using root cause analysis to determine causal factors and mitigation plan. Selected Achievements:
Instituted a comprehensive safety program, resulting in lowering the OSHA accident rate.
Created a first of its kind system in Share Point to document equipment that requires annual inspection, calibration and/or testing, resulting in better equipment tracking and effectiveness, more effective compliance oversight; system was launched company-wide.
Led a team that has reduced the TRIR (OSHA recordable) from above 5 to below
.6 for the past two years.
Effectively mitigated and resolved safety issues, working alongside OSHA, DEP, and EPA to ensure regulatory compliance and safety, Stephen D. Ward
Environmental Coordinator/Field Safety, October 2010-July 2011 Prepared Storm Water Pollution Prevention Plan (SWPPP) and Spill Prevention, Control, and Countermeasure Plan (SPCC) and permits for Cudd location in the Appalachian Business Unit. Implemented the ISO14001 program at the Canton facility. Responsible for tracking of waste and all documentation to the PA DEP. First responder for any emergency occurring at the facility or customer’s location, including situations where natural gas wells or storage facilities would lose control. Selected Achievements:
ISO14001 certified.
Created first-ever new employee training. Resulted in over 200 new employees in a one week course consisting of 40 hours of training. This new hire training covered the OSHA 30 hour class, plus American Red Cross CPR and First Aid trainings.
Masco Retail Cabinet Group (2000-2010) Sayre, PA
Supervisor, 2005-October 2010
Lead and manage 35 employees operating on three shifts in six separate production phases. Scheduled shipment, created Bill of Lading, packed and loaded tucks for transit of built components to outside vendors. Received in raw material and verified correct materials. Distributed received good to other departments thought the facility. Troubleshoot problems, implement, document, and communicate corrective actions, and train to the standard work or best practice document. Monitor processes to ensure compliance, uphold standards, and ensure customer satisfaction. Schedule the arrival of materials through an integrated system to reduce cost and maintain optimal performance. Maintain on-time delivery to internal and external customers by scheduling production and maintenance activities appropriately. Record measurements daily for schedule attainment, utilization of equipment, performance, and inventory accuracy. Provide training to employees for all health and safety guidelines through daily safety talks including new or revised MSDS sheets.
Selected Achievements:
Selected above peers for management role in 2005, progressively earning more responsibility throughout tenure.
Implemented processes for the ISO 14001 certification for environmental management standards.
Implemented an efficiency process factory-wide increasing productivity and efficiency by 20%.
Reduced lead-time from 20 days to 4 days, resulting in much faster order fulfillment and reaction to customers needs in days versus weeks, increasing customer satisfaction.
Created a process to design and manufacture a new product, diversifying into new products and growing market share during the housing downturn.
Reduced inventory overhead by 280%, while maintaining efficiency by developing a new system following standard deviation methods and documentation to test for effectiveness of new processes.
Completed the OSHA 30 hour training course for general industry. Stephen D. Ward Team Leader,
Mill’s Pride: July 13, 2000-2005
Lead day-to-day operations of a production floor (10 machines, 20 people). Moved labor and equipment to meet production needs. Programmed CNC machinery to produce kitchen cabinetry. Training operators in application of machinery. Trouble-shooting of electrical, 3 phase and single-phase hydraulic and pneumatic systems. Education
Keystone College, La Plume, Pa. (Environmental Engineering) 1994 to 1995
Penn State College, Erie, Pa (Mechanical Engineering) 1995 to 1996
Corning Community College, Corning, NY (Mechanical Engineering) 2000 to 2002 (part time)
CERTIFICATIONS
OSHA 503 General Industry Outreach Trainer 6/15/2015 -6/17/2015
Respiratory Fit Testing Train-the-Trainer 8/30/2013 – 8/30/2016
Industrial Scientific Person Portable Instrument Technician 4/14/2011
Defensive Driving Course DDC-4 8/22/2012
ISO 9001-2008 Internal Auditor training 7/24/2013
NCCO Crane Operator 5/31/2011 – 5/31/2016
NCCO Rigger Level 1 Signalman 6/30/2012 -6/30/2017
CPR, First Aid, AED instructor 7/10/2015 – 7/10/2017 SKILLS
Microsoft programs: SharePoint, Excel, Power Point, Word and Outlook, SAP, problem solving tools: 8D and 6 sigma; Production network tools: Prod, Dock, Links, AS400, People Soft; Maintenance tracking and scheduling tools: 7I, Auto Cad 2000; programming tools: Fortran 77