Curtis Allen

TECHNICAL

SUMMARY:

. Overall Twelve years of experience in providing specialist

level support in the design and implementation of AIX, Linux

and Solaris Installation, Patching, Migration, Trouble

shooting, Performance Tuning, System Administration, Backups,

Storage Management, Security Management and User

Administration.

. Planning, Installation, Configuration, Maintenance, Patching

and Administration of AIX 4.3/5.1/5.2/5.3/6.1 /7.1 RHEL Linux

and day to day system admin tasks.

. Extensive hands-on background in AIX Logical Volume Manager

(LVM), OS Upgrades, Migrations and Server Disk Crash Recovery

mksysb (AIX)

. Extensive hands-on background with IBM VIO Server versions

1.5 and 2.0

. Developed shell scripts for round the clock monitoring which

trigger Tivoli Netview alerts and sound knowledge of DNS,

NFS, NIS, TCP/IP, and Performance monitoring tools

. Worked on Multi-platform networks including AIX, Sun Solaris,

Linux, Windows 2000/2003 Server

. Supported IBM HACMP/PowerHA clusters 24*7 uptime

. Supported IBM WebSphere Application Server including

installation, configuration, administration, performance

tuning and monitoring as well as upgrades and migrations

. Conducted periodic HA testing including detailed

documentation of procedures for support and training.

. Supported IBM Tivoli products including Tivoli Storage

Manager Instances, TSM Version 4.2, 5.2 and 5.3; IBM Tivoli

Workload Scheduler, IBM Tivoli Key Lifecycle Manager.

. Excellent trouble shooting skills in backups and replication

via IBM ESS/DS8000

. Implemented advanced data replication, backups and disaster

recovery solutions using IBM FlashCopy, IBM Metro Mirror and

PPRC

. Worked in a SAN environment and IBM ESS/DS8000 storage

servers of 60 TB+ size

. Experience with enterprise class storage including SCSI, RAID

and Fiber-Channel technologies

. Conducted AIX / Linux System security and auditing, and

System Performance Monitoring and Tuning

TECHNICAL

SKILLS:

. Programming Languages: SQL, Korn shell, BASH, C, C++, Perl,

Bourne/C/Korn Shell, HTML, XML, PHP

. Operating Systems: IBM AIX and VIO Server, Linux, Solaris, HP-

UX, Microsoft Windows Server

. Hardware: IBM pSeries P720, P740, P750, S824, S870, IBM ESS

(Enterprise Storage Server), DS8000, IBM 3494, 3583 Automated

Tape Library, Brocade, McData, FC Channel Switches and

Directors (FC4700 and FC4500), DLT, SDLT and Tape Libraries

. Protocols: ssh, DNS, SMTP, HTTP, NFS, NIS, TCP/IP

. Software: Microsoft Access, Microsoft Office, SAN copy, SAN

Manager, Tivoli Netview, Apache Server

. Packages: Tivoli Storage Manager (TSM), IBM HACMP/PowerHA,

IBM WebSphere, Veritas Volume Manager, TOAD, BMC Patrol,

Veritas File System, Veritas NetBackup, Legato Networker

. Security: 2Factor Authentication, RSA Authentication Manager,

LDAP, Kerberos, Quest Authentication Services, Oracle Key

Manager, Tivoli Key Lifecycle Manager

. Databases: Oracle, IBM DB2, SQL, MySQL, Microsoft Access

. Networking: IBM SP Switches, TCP/IP, Microsoft Windows, LAN,

Novell NetWare

EXPERIENCE:

2/08 - 1/16 Macy's Systems and Technology / MACYS.com, Atlanta, GA

AIX/SAN Systems Engineer

. Acted independently and with minimal direction to design and

extend a stable production infrastructure allowing for

flexibility while maintaining a secure, robust environment.

. A top-level technical design contributor in multiple highly

specialized phases of infrastructure architecture.

. Supported the management team in providing leadership,

architectural guidance and expertise, and technical

consulting in the development, modification, and

implementation of multiple highly complex information systems

that conform to MST standards and methodology.

. Architected, calculated and designed technical and strategic

solution documents taking into consideration the IT

infrastructure, source and target - software, software stack,

middleware, applications, hardware, network infrastructure,

data center size and foot print. Utilized strategies such as

virtualization, capacity planning, application migrations,

server consolidations, and data center migrations.

. Translated project requirements, recommending system

solutions and formulating detailed technical specifications

from which other project documentation components are

written.

. Partnered with Macy's Enterprise Security and PCI Compliance

teams to implement 2Factor Authentication using RSA

Authentication Manager across all servers on all platforms,

including AIX, Solaris, Linux & Windows. Utilized IBM Tivoli

Key Lifecycle Manger to further secure data in PCI segments

thus ensuring PCI compliant security.

. Responsible for PCI and Security vulnerability patching and

remediation stemming from quarterly PCI and Security

penetration testing

. Provided leadership in the evaluation and recommendation of

hardware and software solutions used throughout the industry

for use at MST.

. Engaged off shore direct reports on all assigned projects

thereby transitioning day to day workload tasks resulting in

improved stability and monitoring.

. Extensive technical and business knowledge of all phases of

applications system architecture with strong technical

(applications based) knowledge, provided strategic focus on

system solutions crossing MST FOBs.

. Performed IBM WebSphere Application Server migration from 5.1

to 6.1.

. Developed and documented midrange server operations and

monitoring processes and procedures.

. Responsible for driving multiple projects to completion

including extensive migration effort of Oracle and UDB

databases as well as multiple proprietary Macy's applications

from Windows Server 2003 to AIX 5.3, 6.1, and 7.1 on IBM

midrange P-Series platform.

. Independently researched and resolved technical problems of

the highest complexity.

. Extensive use of IBM HMC's and VIO Servers to manage P-Series

frames and LPARS.

. Managed VIO Server migration initiatives from numerous

earlier versions to 2.0.

. Recognized for technical leadership in infrastructure,

middleware, integrations, reporting, applications,

performance, best practices, and architectural decisions.

Environment: IBM Power5 to Power8, IBM PureFlex, EMC SAN,

Brocade switches and directors, EMC Storage, Legato Networker,

HP 3PAR Storage, IBM WebSphere, Oracle, DB2, Apache Server

5/10 - 12/12 IBM, Boulder, CO

Remote Systems Engineer

. Managed 30+ production, test, and development environments on

IBM p-series LPARs and Linux guests on x-series VMWare ESX

host

. Managed 20+ DB2 and Oracle databases on AIX, including SAN

storage management

. Supported team development activities by building Windows,

AIX, and Linux servers, and installing and configuring

middleware components including WebSphere Application Server,

IBM HTTP Server, DB2, Oracle, and Tivoli Directory Server

. Sized hardware requirements and designed architecture for a

large Maximo deployment suited to serve 60K users

. Deployed service catalog solutions for major customer

engagements, including regulated accounts

. Developed a migration strategy to move the reporting

component of 71 Maximo instances from Actuate to BIRT to

avoid license breach.

. Managed environments and databases, performed product

upgrades, developed creative enhancements, and built

integrations between systems

. Environment: IBM Power7 720, 740, 750 servers, IBM PureFlex,

EMC SAN, Brocade fabric, EMC Storage, IBM WebSphere, Oracle,

DB2, Apache Server

11/07 - 2/08 U.S. Customs and Border Protection/Dept. of Homeland

Security, Washington, DC

AIX/SAN Administrator

. Part of a team responsible for the installation,

configuration and maintenance of the IBM AIX based U.S.

Customs ACE environment (Automated Customs Environment).

Worked with IBM P595 P575 P520 and P690 Regatta RS6000

servers connected to Hitachi storage area networks.

. Provided assessments, evaluations, performance and

optimization recommendations for the CBP Z and P-Series

environment running z/OS, z/VM, z/Linux, DB2, Oracle and AIX.

. Responsible for gathering requirements and providing design

specifications, to meet requirements including optimization,

scalability for CBD datacenters.

. Configured and installed logical partitions (LPARS), assigned

hardware resources within LPARS, installed AIX 5.2 and 5.3,

as well as patches and APARs to address specific environment

issues.

. Set up and validated networking and configured an AIX NIM

environment that served multiple standalone clients. Created

BOS and application bundles for repetitive server deployment.

. Extensively used IBM HMC's and VIO Servers to manage P595

frames and LPARS.

. Performed comprehensive microcode upgrade on p595 service

processors and frame adaptors.

. Interfaced with IBM personnel to diagnose and resolve

hardware and software problems within the ACE environment.

Performed general operating system and networking

troubleshooting/diagnostics within the ACE environment to

identify and locate specific problem issues for customer and

peers.

. Provided troubleshooting expertise for complex environmental

and data center issues.

. Supported IBM WebSphere Application Server configuration,

administration, performance tuning and monitoring.

. Used Hitachi SanPoint software to control access to the SAN

and modify configurations, zones and aliases and to generally

manage the switch fabric.

. Administer, Configure and Troubleshoot Veritas Volume

Manager, File Systems and

Veritas Cluster Server and services.

. Provided primary 24/7 support and maintenance and network

connectivity for all AIX systems.

Environment: IBM Z-series, IBM P-series, Hitachi/EMC SAN,

Brocade switches and directors, Hitachi Storage, Legato

Networker, IBM WebSphere, Apache Server.

8/06 - 10/07 Fidelity Information Services/Certegy, St. Petersburg, FL

AIX/SAN Administrator

. Provided day-to-day AIX 5.3 L and LPAR system administration

support: User administration, file system management,

application installation assistance, and troubleshooting on

over 300 managed IBM servers: p595, p690, p570, p520 servers.

. Provided primary 24/7 support and maintenance and network

connectivity for all AIX 5.3L systems.

. Maintained and updated operating systems as required.

Supported other system support teams during troubleshooting

and problem resolutions.

. Performed analysis, design, implementation and testing of

HACMP/PowerHA 5.3 for high availability mutual takeover and

standby clusters.

. Automated HMC and VIO server backups.

. Configured VIO servers and related LPARs through HMC.

. VIO Server testing and migrations.

. DST and microcode management.

. Lpar design, planning, implementation and performance tuning.

. AIX system analysis and performance tuning for Oracle.

. Created various NIM environments to expedite software

updates.

. Troubleshooted problems with TSM and did performance tuning

on TSM.

. Coordinated hardware repair with vendors, performed hardware

and software upgrades.

. Defined and managed SANs for in line with documented

guidelines/standards.

. Monitored backup server environment and provide support for

failures or client error.

. Created and resolved trouble tickets and worked with vendors

to solve complex hardware issues.

. Identified performance bottlenecks on system by investigating

historical performance reports.

. Participated in internal design reviews with team and

management to discern best practices for environment.

. Provided reports for system performance.

. Performed Brocade zoning.

. Managed storage for HP SAN's, allocated luns.

. Coordinated with Database administrators in resolving call-

out issues.

. Supported IBM WebSphere Application Server configuration,

administration, performance tuning and monitoring.

Environment: RS6000 servers running AIX 5L,IBM 570,595, HP SAN,

Brocade switches and directors, HP Storage, EVA 8000, 5000, HP

enterprise storage Manager, Tivoli Storage Manager, Tivoli

Netview, HACMP/PowerHA 5.3, Oracle 9i, IBM WebSphere, Apache

Server

11/05 - 8/06 State of Georgia, GA

AIX/SAN Administrator

. Provided logical design and architecture for the enterprise

storage network.

. Switched fabric SAN implementation of Sphereon 3032 switches.

The customer planned it for a Disaster/Recovery solution.

. Successfully tested and implemented Flash Copy (a quick

mechanism to duplicate an ESS logical volume) for a 1.6 TB

environment.

. SAN Administration including creating aliases, Zones, in

Brocade Switches and trouble shooting of SAN connectivity

. Successfully tested the backup with little or no outage for

the SAN environment.

. Configuration and management of Tivoli Storage Management.

Configured and audited Tapes and Tape Library. Imported data

from clients exported, micropartioned database.

. Backup and Recovery Scripts, TSM and BCV / FlashCopy. Wrote

shell scripts for automated backups and standardized so that

they are portable and easy to maintain.

. DR Copy and periodical testing by PPRC and Metro Mirror.

Participated in DR tests to recover the Datacenter at the DR

site. This includes, suspending PPRC, running FlashCopy,

importing volume groups, mounting the filesystems and giving

access to the support groups (DBA and Application teams).

. System Monitoring (topas, lsof) and Performance tuning.

Investigate performance problems with the help of vmstat,

iostat, graphs generated by ESS storage units.

Environment: RS6000 servers running AIX 4.3/5L spread across 2

Data Centers, Model 800 ESS Storage Servers, DS8300 Storage

Server, DS8100 Storage Servers, Sphereon 3032(32 port switch),

STK L700e Tape Library, IBM 3494, 3583 Automated Tape Library,

EMC Storage Unit, EMC SAN, Tivoli Storage Manager, Tivoli

Netview, HACMP/PowerHA 5.3, Bugzilla

5/02 - 10/05 IBM Global Services, GA

Linux/AIX Administrator

. Velocity, an ERP application, is used for supporting existing

production management system in terms of Data collection,

Identifying the problems in the existing system, Improving

the existing production system in terms of Productivity,

Quality and cycle time. Also support clients in hosting their

production environment at Intercim.

. Initialized SAN design consisting of single fabric with 2109-

F16 switches and with potential growth the fabric has been

redesigned for high-availability.

. Involved in installation and configuration of 2109-F16 and

2109-F32 switches. Tested host connectivity in support of

24x7 operations environment.

. Involved in capacity planning, storage provisioning and

performance monitoring using ESS Specialist and ESS Expert.

. Involved as SAN systems engineer for Dozens of customer

accounts in switch installations and configurations (Fabric

Support), Storage provisioning and capacity planning at the

data center.

. Responsible for Planning, Installation, Configuration,

Support and Maintenance of AIX and Linux based systems

. Setup and maintenance of AIX and HP-UX boxes and LVM

Management, Implementation of TCP/IP, NFS, NIS and DNS.

. Daily technical reviews with product engineers to discuss

different solutions (P-series, Micro-Partioning, X-series)

. Installed and managed several IBM pSeries servers which

includes disk management, user management, network management

and performance

. Managing and configuring Domain, Policy set, Management

Class, Storage Pool and Volume in Tivoli Storage Manager.

. Defining Tapes, Device Class and Tape Library and Auditing

Tapes and Tape Library

. Managing TSM Database and Recovery log, adding and Managing

Client Nodes.

. Implementing Policies for client data and scheduling

operations for client nodes

. Taking hot/cold backup of oracle database and restoring files

from TSM server.

. Managing EMC BCV copy and ESS Flash copy backup.

Environment: SAN Switch F16 with b-type family, DS4x00 Storage

System, 3582 Automated Tape Library, AIX 4.3/5L, RedHat Linux

7.3/9, Solaris, HP-UX, Windows NT/2000, DB2 v8.1, Clear Quest,

ESS Specialist, ESS Expert, Java, Oracle, IBM WebSphere, Apache

Server

EDUCATION:

Georgia State University & University of Phoenix Online

Atlanta, GA

. BS in Computer Science

1850 Thompson Ave

East Point, GA 30344

678-***-****

acxir6@r.postjobfree.com

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