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Customer Service Microsoft Office

Location:
Farmington Hills, MI
Posted:
November 15, 2016

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Resume:

Darryl Humes

Senior Consultant - Dewolff, Boberg, & Associates

Farmington Hills, MI

acxill@r.postjobfree.com - 248-***-****

I am currently seeking a permanent position within a stable but growing organization. I am in pursuit of an opportunity to add value to a company, while achieving long-term career growth potential. Throughout my experiences, I have demonstrated strong leadership skills with a competitive mindset, while exhibiting effective communication skills within all levels of staff in multiple industries. I work well in a team atmosphere and/or independently.

WORK EXPERIENCE

Senior Consultant

Dewolff, Boberg, & Associates - July 2015 to Present Some clients include National Express, United Launch Alliance, Thilmany Paper, Paradigm Precision, Chassix, Utah Transit Authority, Tekiniplex, Interstate General Media, and TPI Composites, Freight Car America

• Responsible for designing a strategic approach for an area(s)

• Provide general business advice to managers

• Solve both technical and tactical problems through recommendations and implementation to solve client's needs

• Able to effectively execute/work at a remote location regardless of the type of environment or sector Management Consultant

Dewolff, Boberg, & Associates - September 2012 to July 2015

• Help clients with process improvements, area capacity studies, line balancing, and labor reduction

• Train all levels of management on how to effectively problem solve, communicate, and identify barriers

• Aid in establishing proper SOP's, baselines to monitor improvements, and metrics to measure efficiency Operations Supervisor

JB Hunt Transport Services - Dallas, TX - February 2010 to September 2012

• Clients included- Best Buy (Dallas) and Whirlpool (Chicago and Dallas)

• Heavy focus on on-time delivery and customer service to the client's end user.

• Manage reverse logistics for all return products and inventory warehousing.

• Dispatch and supervise a group of drivers

• Involved in the financial analysis as it relates to the specific profit-and-loss statements

• Monitor compliance with safety and Department of Transportation regulations

• Other essential duties included building and maintaining customer satisfaction through problem solving, communication, and relationship building.

Logistics Analyst (Intern)

Mopar World Headquarters - May 2007 to August 2009 EDUCATION

Bachelor of Science in Logistics Management and Marketing Central Michigan University - Mount Pleasant, MI

December 2009

ADDITIONAL INFORMATION

Skills

Results Oriented, Client focused, Operations Management, Training and Development, Client Handling, Proficient in Microsoft Office, Behavior Change Management, Customer Service, Process Change Brotherhood Oath Mentoring - Mentor & Director of Marketing February 2013-Present • Mentoring young males from 8-23 to help provide them life skills to become more productive in their homes, schools, and communities



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