Mia C. Evangelista

Champaca St. Brgy Sauyo, Quezon City

+639**-***-**** / acxik8@r.postjobfree.com

OBJECTIVE

To be part of your prestigious and fast-growing company and handle a position wherein I can utilize and harness efficiently my education, apply the best of my skills and knowledge and to grow professionally and most especially to contribute to the growth of the company through my honest work, good performance and dedication.

EDUCATIONAL ATTAINMENT

Bachelor of Science in Business Administration Major in Marketing

University of Eastern Philippines

University Town, Northern Samar

COMPETENCIES

Interpersonal Relationship

Bilingual Proficiency (English and Tagalog)

Computer Literate (Proficiency in Microsoft Word, 35 wpm)

WORK EXPERIENCE

Senior Financial Service Analyst

First Global Transit Inc. (formerly known as Transact24 Philippines)(Aug. 2014 –Feb. 2015)

Zuellig Building, Corner Makati Avenue and Paseo De Roxas, Makati City

Use multiple computer applications to access information and monitor transactions. Review files, records, and databases to obtain information to complete tasks. Maintain and update filing and databases, either manually or using a computer. Check source for accuracy and verify data when needed. Research and obtain further information for incomplete requests. Screening of new merchant applications. Processing of chargebacks and refunds. Communicating with merchants in relation to technical issues, investigations and chargebacks. Answer customer phone calls. Manually capturing transactions. Enter data from source into designated computer application, database or files. Perform reconciliations for assigned accounts to maintain accuracy. Work with clients in a proactive manner to resolve discrepancies. Doing Pay-out Report (Financial report), from a day to day overall transactions to prevent inequality and immediately resolve corresponds error. Maintain a safe, organized, and clean environment. Perform other duties as instructed by management.

Teller-CSR

Metropolitan and Trust Bank (Jan. 2014 -July 2014)

JP Rizal Branch, Makati City

Receive and count working cash at beginning of shift. Identify customers, validate and cash check. Accept cash and checks for deposit and check accuracy of deposit slip. Process cash withdrawals. Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency, perform services for customers such as ordering bank cards and checks. Receive and verify loan payments, mortgage payments and utility bill payments, record all transactions promptly, accurately and in compliance with bank procedures. Balance currency, cash and checks in cash drawer at end of each shift, answer inquiries regarding checking and savings accounts and other bank related products, attempt to resolve issues and problems with customer's accounts. Initiate and open new accounts explain, advise on and promote bank products and services to customers. Identify referral opportunities and make relevant referrals, ensure compliance with all internal controls and established policies and procedures

Finance Settlement Assistant

PACIFIC SEA BPO SERVICES INC. (March. 2013 – Sept. 2013)

Ayala Avenue, Makati City

Perform verification of all incoming funds, process first level verification on all outgoing funds. Check source for accuracy and verify transactions when needed. Manually monitor transactions and process of incoming and outgoing funds. Review and verify suspicious transaction to avoid error and over pay transactions. Conduct daily reconciliation on all incoming and outgoing funds. Attend to customers queries on all fund related matters. Perform other ad-hoc duties as and when assigned. Communicating with providing information to supervisors, co-workers, and subordinates in person regarding suspicious transactions.

Sales Support Assistant

Toyota Financial Services Philippines Corp. (May.2012 – March.2013)

GT Tower, Ayala Avenue, Makati City

Carries out a number of functions to help Loan Officers to do their job more effectively. We contact customer through Toyota branches nationwide and prospects to arrange appointments or to update them on the status regarding their loan applications. And at the same time we also act as sales representatives with details of customers’ orders and requests for quotations, and make them aware of any problems likely to affect customer relationships. We handle telephone calls or acknowledge customers’ e-mails or letters for our loan officers who are away from the office. Making sales reports for our weekly meeting to our marketing manager to escalate the whole sales flow. We coordinate with the marketing department, credit department and operations department. Good handling and preparation of sales status reports in MS-Office Word, Excel etc. Maintain hard copies and electronic filing systems.

SEMINARS AND TRAININGS ATTENDED

2010 – 7th AME Regional Marketing Management Education Convention (with Certificate), BatisAramin Hotel and Restaurant, Lucban Quezon.

2009 – On the Job Training with Certificate (Department of Trade and Industry), Catarman, N. Samar.

2009 – “Enhancing the Students’ Knowledge through Acquisition of Different Business Approaches” (with Certificate), Farmers Training Center, UEP.

2008 – “Enhancing Capabilities of Student in Managing a Business through Acquiring Different Techniques and Strategies” (with Certificate), Farmers Training Center, UEP.

2007 – Store Practice (Retailing and Wholesaling)

PERSONAL INFORMATION

Date of Birth: September 6, 1990

Nationality: Filipino

Civil Status: Single

Language: English and Filipino

CHARACTER REFERENCE

Available Upon Request.

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