Bonnie-Lee Hay

*** **** ****** ***** ********, MB R2K 0W9

204-***-**** acxijr@r.postjobfree.com:acxijr@r.postjobfree.com

November 15, 2016

Prendiville Industries

*** ****

Winnipeg MB R3R 0Np

Dear Ms. Thomas:

Position: Executive Assistant

I am very interested in applying for the above mention positions with Prendiville Industries I offer more than 10 years’ experience in an office management.

As you can see from my resume, I left the working field for a few years with excellent references to raise a family and manage a household. Now, with a family well established, I am highly motivated to return to the work force and contribute the valuable experience gained before and during my hiatus.

Adept at handling difficult situations. I fully understand the need to maintain confidentiality on sensitive issues and communicate with tact and diplomacy. Maintaining a totally current technological expertise is my passion, I have received extensive training in most office software, can learn almost anything on a computer. I am a proficient user of copy machines, fax machines, printers and electronic mail. My most recent typing speed was clocked at 55 wpm, with 94.6% accuracy rate.

I am sure that there are many candidates who can meet your requirements. If offer the opportunity to become a member Prendiville Industries which is my goal, I will exceed your expectations. I know I can be asset, making immediate contributions to the division. As of now my schedule is flexible, and I am available for daily short-term or long-term positions.

Thank you for taking the time to review my resume.

Sincerely,

Bonnie-Lee Hay

Bonnie-Lee Hay

249 Alex Taylor Drive Winnipeg, MB R2K 0W9

204-***-**** acxijr@r.postjobfree.com:acxijr@r.postjobfree.com

Administrative Assistant

Highlights of Qualifications

10 years’ experience as an Administrative Assistant in a professional setting within the banking and manufacturing industries

Administrative Assistant Certificate: Herzing College

Workshops in: Finance and accounting for non-financial managers and EPIC purchase order system

Proficient in Microsoft Word, Excel, PowerPoint, and internet, sound keyboarding (55 wpm)

Extensive and diverse experience performing accounting and administrative activities

Successful in managing multiple secretarial projects. Deliver outstanding results increased levels of responsibility and accomplishment

Strong personal work ethic, enthusiastic, punctual, dependable, thorough, loyal

Relevant Experience

Administrative Skills

Performed typing, photocopying, scanning, and faxing, emailing, memos, letters and reports

Received, sorted, distributed, and sent mail, answer phones and re-directed inquiries

Typed and proofread correspondence and documents such as policy changes and company announcements

Handled confidential matters and correspondence of a sensitive and private nature

Contribute to a respectful work environment participated in work load sharing, overseeing staff with monthly bank statements

Accounting/Bookkeeping Skills

Processed payments by cheque /credit card: contacted customers over the phone, email and fax to obtain additional remittance information

Prepared bank deposits three times a week and deposited into account

Performed and filed end of the month account reconciliation for account payables / receivables

Provided purchase orders to vendors for supplies

Approved incoming invoices, checking numbers and dollar amounts and matching packing slips with invoices to ensure proper purchase orders

Assisted in the preparation of operating budgets with charter of accounts within general ledger

Researched and resolved errors related to over-payments and duplicate payments

Contacted late / delinquent account customers for invoice payment arrangements

Bonnie-Lee Hay Page Two

Organizational Skills

Organized, scheduled and participated in meeting and produced minutes / notes

Coordinated and supervised facilities maintenance equipment / repair and ordered office supplies

Coordinated administrative support, liaison between departments, event planning, and the planning of on/off site meetings and cleanup

Made travel arrangements for CEO, Branch Manager and Board of Directors for yearly meetings

Managed multiple tasks by planning, scheduling, analyzing needs and developing priorities within prescribed deadlines and high standards

Extensive experience with email and electronic calendars for four loan officers and the CEO

Regularly organized file cabinets in alphabetical order to maintain organization

Customer Service Skills

Greeted and served customers and members in friendly and professional manner

Managed displeased customers by listening empathetically, pulling up their account information, verifying the information and carefully explaining what was happening with their account

Worked effectively with people from diverse professional and multi-cultural backgrounds

Helped members at the ATM and with on-line banking, ensuring an understanding of systems

Introduced all new staff, helping them get settled into their work environment

WORK HISTORY

Estella’s Ukrainian Comfort Food

Stay at home Mom

2016

2004-2016

Administrative Assistant

Civic Credit Union

2002-2004

Office Manager

Glacier Food Ltd.

1996-2002

Education

Administrative Assistant Certificate

Herzing Career College

1995

Training

2015

University of Manitoba, Asper Executive Education: Project Management Conflict Resolution & Navigating Difficult Conversations Fundaments of Finance & Accounting for Non-Financial Managers

Aura Finance, Introduction to EPIC, EPIC After the Order, EPIC Sourcing Contracts

Volunteer

School lunch program parent’s school council: Wayota Elementary School

Executive Secretary: East End Figure Skating Club

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