Customer Service Representative
Resume:
LA TOYA C SUAREZ
*********@*****.***
Career Objectives
Seeking a position utilizing supervisory experience and strong organizational skills. Summary of Qualifications
I have 10+ years experience in the Customer Service field with 3 years as supervisor in my latest job. I am fluent in both English and Spanish. Excellent computer skills with all current Microsoft Programs. Able to type 50 wpm. Work History
Momentis LLC, Plano, Texas
CSR Supervisor / Office Manager Feb 15, 2013 - Jun 08, 2016 The job duties included taking inbound calls and making outbound calls. I also resolved issues via chat and email. I was responsible for hiring more call center agents and creating the training manual for the position. Also had the title of office manager and those duties included purchasing all office supplies, managing CEO and Presidents cellphone bills and paying office bills.
Convergys, BROWNSVILLE, Texas
Customer Service Representative Nov 05, 2006 - Dec 18, 2008 I would take inbound calls and assist cable company customers with billing questions and any other technical issues they were experiencing.
Computer Skills
Typing Speed: 50 Words Per Minute
Language Skills
English - Excellent ( Read Write Speak )
Spanish - Excellent ( Read Write Speak )
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