Lloyd Greaves

*** **** ***** ******

New York, NY 10031

917-***-****

OPERATIONS - SALES - SALES MANAGEMENT PROFESSIONAL

Proven management professional with both start-up and ongoing business operations;

excellent ability to develop new business through persistence

Key strength is the ability to influence

Equally skilled in business planning

Proficient in advertising, marketing, and customer relations.

Effectively manage multiple departments, personnel and product lines.

Extensive sales management and training experience.

Core Management Qualifications

General Management/Operations Management

Strategic Business Planning & Development

Revenue/Market Growth & Profit Improvement

Customer Service & Satisfaction

Personnel Training & Development

Finance, Accounting & Budgeting

Value-Added Products & Customer Relations

Professional Experience

Phoenix Risen Flushing New York

Assistant Production Manager – 4/08 – 1/12

Handled various aspects of professional tour management wherein coordinated various activities and managed sub-ordinates. Acted as liaison officer wherever required and showed excellent negotiation skills. Handled tasks related to everyday expenses, and show settlements. Handled every aspect of the road tour such as budget, hiring crew, visas, freight, and hotel accommodations. Was in-charge of any problem solving. Handled all security issues and acted as a liaison officer for labor unions.

Resource Construction Midtown Manhattan New York, NY

Office Manager – 6/10 – 8/10

Recruited, trained, and evaluated office support staff. Mentored new employees on

company objectives, business standards, and employee expectations. Organized

computer data and reports to enable easy access to information. Analyzed checking

accounts for cash flow discrepancies and cash overage/shortages. Interpreted monthly

financial statements and researched computer and billing errors. Identified and

implemented process improvements to reduce future errors. Procurement of all office

supplies and equipment.

Macy’s Northeast Herald Square 34th St. New York, NY

Shortage Controller – 8/99 – 2/08

Managed and implemented company standards at Macy’s Northeastern flagship location. Created audits to monitor and maintain logistic integrity of locations primary department: Jewelry, Fragrance and Cosmetics. Annual sales growth of $260 million. Managed Direct reports of Sales and Operation Executive.

Staffing Manager

Supervised floor management to ensure adequate coverage of RTW Women’s department, affecting 400 associate employees. Prepared statistical and projection to denote key sales and day to day profit results. Direct reporting to upper-management with statistical performance reports that provided key information to meet and exceed store’s financial goals.

Budget Manager

Cash Vault Controller. Managed daily opening and closing operational functions of cash vault manager and staff. Accountable for signing off million dollar daily funded operation. Checked, balanced and maintained integrity of daily general ledger. Performed monthly closings and reconciliations, debits and credits of payroll and non-payroll budgets.

Other Relevant Jobs includes: Chelsea Piers sports and Recreation – 1992 thru 1999

Facility Manager.

Computer Skills: Microsoft Suite – Word, Excel, Access, Power Point. Saber – Word Perfect, General Ledger

Education: Bethune Cookman College – Business Management

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