Customer Service Medical
Resume:
Carey A. Wilson
Mooresville, NC 28115
Phone: 828-***-****
Email: acxihf@r.postjobfree.com
Work Experience:
Carolina Mountain Gastroenterology
Hendersonville, NC 28791 United States
Nursing Assistant
Duties & Skills:
I worked directly for doctors, NPs, FNPs, and PAs. I built the patients’ medical charts for the providers to use during their patients' office visits. I called and faxed to retrieve patients medical information from hospitals and other doctors offices and used this information to build a patient's chart on the computer. This included previous medical history, social history, surgeries, family history, allergies, labs, imaging, consults, doctor office notes, procedure and surgical reports. I built charts for the practitioners in order for them to have the most productive appointment with the patient as possible. When the patient arrived for their visit I would take the patient's vitals (weight, height, BP, pulse, and respiration), enter patient's current medication list, reviewed the medical information with the patient and added any additional details needed, and took the patient's pharmacy information, and then hand chart over to the provider. I also ordered labs, did referrals, and ordered and scheduled imaging and other procedures. I worked with the drug reps to get sample medications, logged in the medication, and upon doctors' orders I would give samples to the patients. I explained prep to the patients prior to surgical procedures, tests, or imaging. I am excellent in clinical patient care and also have the computer skills and the medical knowledge to be an asset to a medical facility.
I am proficient in using AllScripts.
Supervisor: Tammy Jones 828-***-**** ext. 7311
Head Charge Nurse: Brandis Watts 828-***-****
Brookdale Hendersonville East
2601 Chimney Rock Road
Hendersonville, NC 28792 United States
Resident Assistant
Duties & Skills:
I provided care for senior residents. I provided heavy assistance to limited assistance to help seniors with their daily living. This included assistance with dressing, toileting, mobility, bathing, oral hygiene, laundry, and any care that was needed. I reported to the nurses with information and status on the residents. I reported changes in the residents or any health, mental, or emotional issues they were having. I reported any changes I saw in the residents appearance when showering, toileting, or dressing a resident. I also helped to keep the seniors happy and gave emotional support, encouragement, and a listening ear when needed. I am knowledgeable with oxygen, wheelchairs, bed baths, showering, toileting, etc. I also assisted residents in the dining room. I enjoyed my work and stayed on PRN.
Executive Director: Moose Penfold 828-***-****
Cardinal Care Facility
1000 West Allen Street
Hendersonville, NC 28739 United States
Resident Assistant
Duties & Skills:
I took care of totally dependent and extensive assist residents. I gave totally dependent showers and bed baths, fed residents (pureed & chopped foods and thickened liquids), toileted, transferred patients from bed to wheelchair, dressed, provided oral hygiene and denture care, worked with supplemental oxygen, assisted physical therapists, provided emotional support for residents and their families, changed and washed bed linens, did residents laundry, & assisted the kitchen staff when needed. I dispensed daily medications which included insulin injections, nebulizers, pain patches, eye drops, nose sprays, inhalers, hot compresses, PRN medication, ointments and pain gels. I took blood glucose levels, oxygen saturation levels, manual blood pressures, weights, respiration, pulse, collected urine and stool samples and took them to the local hospital, documented daily on every resident, reported any mental, physical, or emotional changes in the residents to supervisor. I provided care to residents during transport and during doctor appointments. I am knowledgeable with mechanical and electric and tilt wheelchairs, feeding tubes, wound care, geri chairs, walkers, gait belts, lifts, slider boards, oxygen concentrators, portable oxygen, walkers, prosthetic limbs, pressure sensitive bed and wheel chair alarms, wheel chair belt alarms, magnetic personal safety alarms, fall pads, lift chairs, and hospital beds. I also worked residents suffering from the effects of dementia, Alzheimer's disease, and mental illnesses. I worked with Hospice workers and took care of patients in the end stages of life and until their death. I am familiar with post-mortem care.
I am a compassionate person and care for people with respect, kindness, and dignity. I enjoy caring for people that have difficulties caring for themselves. I was praised by their families and coworkers for care I gave. I learned many valuable things while doing skilled care.
I am current on CPR certification:
Certification-
Cardiopulmonary Resuscitation (CPR)
Issuing Organization-
American Heart Association
Number/ID-
Issue Date-
Nov 2015
Expiration Date-
Nov 2017
Job skills:
Computer Skills
Excellent typing skills
Familiar with ICD-9 and ICD-10 codes
Skilled in ordering labs, imaging, and tests
Proficient in AllScripts
Skilled at giving medical instructions prior to surgeries and procedures
Patient Care expertise
Experienced with medical charts
Fax & Copier
Phone Skills & Email
Excellent Organizational Skills
Customer Service experience
Excellent with public relation
Inventory experience
Experienced training new employees
Team Player
Self-Motivated and Self Starter
Detail Oriented
Skilled at time management
Punctual and Responsible
Fast Learner
Also skilled at:
Transferring patients from bed to wheelchair
Providing oral hygiene and denture care
supplemental oxygen (concentrators & portable)
Dispensing daily medications which included insulin injections, nebulizers, pain patches, eye drops, nose sprays, inhalers, hot compresses, PRN medication, ointments and pain gels
Taking blood glucose levels & oxygen saturation levels
Taking manual blood pressure, weight, respiration, & pulse,
Collecting urine and stool samples
Providing care during transport and during doctor appointments
Mechanical and electric and tilt wheelchairs
Wound care
Geri chairs, walkers, gait belts, lifts, slider boards
Walkers
Working with prosthetic limbs
Pressure sensitive bed pads, wheel chair belt alarms, magnetic personal safety alarms
Lift chairs hospital beds, and fall pads
Education:
East Henderson High School
East Flat Rock, NC 28726
High School Diploma received
Took academically gifted and college prep courses
University of North Carolina at Asheville
Asheville, NC 28804
Took honor courses and general studies
References:
*Indicates professional reference
Name
Employer
Title
Phone
Brandis Watts*
Carolina Mountain Gastroenterology
Head Charge Nurse
Tammy Jones*
Carolina Mountain Gastroenterology
CNA Supervisor
Ext. 7311
Moose Penfold*
Brookdale Hendersonville East
Executive Director
Deb Eye
Lab Corp
Lab Tech
Debbie Love
Retired
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