Charlene L Rownd, CMA, PBT, MOA
*** *** ****** ****, ***** Mount, NC 27801
E-mail: acxi7t@r.postjobfree.com or FB Page: Charlene Rownd (Charlene Langston)
Phone: 910-***-****
OBJECTIVE: Successive career where my skills and abilities can be utilized and valued.
EDUCATION: -Certification in Medical Assisting/ 2 Yr. Associates in Applied Science
Miller-Motte Technical College 2005-2007
Wilmington, NC
-Phlebotomy
Southeastern Community College 2005
Whiteville, NC
-Fayetteville Technical Community College
Undergraduate studies 2003-2005
Fayetteville, NC
-Robeson Community College
Undergraduate studies 2005 and
Cosmetology Graduate 1984, Lumberton, NC
-Lumberton High School Graduate
Lumberton, NC 1980
Managerial Skills:
Record keeping, accounts payable and receivable, assisting other staff members, planning, organizing, and communicating effectively.
Computer Skills:
Microsoft Word, Excel, PowerPoint, and Access
Installation and usage of updated software
Web design, Adobe programs, photo programs, and Photoshop
Restoration, via computer, of old or damaged photo keepsakes
EMR medical records - several
Experior Medical Software Programs
Administrative Skills:
•Keyboarding and use of Multi-line phone systems
•Effective budgeting
•Communicating effectively
•Monitoring/Assessing performance
•Obtaining and seeing to the appropriate use of equipment,
facilities and materials needed to do certain work.
•Identifying complex problems and develop/evaluate options and implement
solutions.
EXPERIENCE:
Tiny’s Lakeside Grill, White Lake, NC
03/2012 to Present
Co-Owner and Operator
•Customer Service
•Greeting and taking orders accurately in a fast pace business
•Order food and supplies
•Manage bookkeeping and Payroll
• Hiring, training, and maintaining part time employees
• Controlling Waste
•Deep Cleaning the Facilities
CMA/Office Assistant at Carolinas Pain Institute in Supply, NC
06/2010 to 01/2012
•Greeting and directing patients
•Customer Service
•Appointments and Admitting Patients
•Order supplies, stock, and maintain all inventory
•Vitals and Administering Medications
•Receptionist
•All Clerical and Bank Deposits
•Assist Physician
•EMR operator, Updating and maintaining electronic medical records
•Referral appointments
•Obtaining insurance verification and authorization
•Arranging for hospital admission and laboratory services
•Responsible for updating chart information, including temperatures, blood pressure and
pulse of all patients.
•Draw of patient blood and urine in a clinical setting
Certified Medical Assistant/ IT (computer) Electronic Medical Records at
Knox Pediatrics’ in Wilmington/Supply, NC – 02/2009 to 06/2010
•Triage and check-in of pediatric patients and their parents
•Referral appointments and follow-up visits
•Instructor and programmer for EMR program on 20 plus computers
•Admitting and scheduling patients for referrals and hospital admits
•Cola lab operator
•Order, stock and maintain inventory
•Assist physicians when ordering immunizations, caths, nasal suctions, circumcisions, sutures, blood draws, finger sticks, lab tests, B-12 and toradol shots, medications, etc.
Receptionist/MOA/CMA at Internal Medicine in Burgaw, NC
06/2007 to 10/2008
•Greeting and directing patients
•Answering telephones
•Updating and maintaining electronic medical records
•Obtaining insurance verification and authorization
•Admitting and scheduling patients
•Processing insurance claim forms
•Arranging for hospital admission and laboratory services
•Patient and insurance billing
•Medical collections
•Accounts receivable and payable, bookkeeping and other duties that are required for efficient health care delivery and reimbursement.
CMA/Medical Records/ Computer Clerk at Federal Point Family Medicine, Carolina Beach, NC – 03/2006 to 03/2007
•Primarily assigned to check in patients for their physician’s appointment.
•Responsible for updating chart information, including temperatures, blood pressure and pulse of all patients for a doctor and a physician’s assistant.
•Delivered and administered daily doses of oral medications.
•Updating charts (while under supervision of floor RN) to reflect changes in patient conditions.
Phlebotomy Clinical at Southeastern Medical Center,
Lumberton, NC- 2005
•Draw of patient blood in a clinical setting
•Prepare draws for laboratory departments
•Stock and inventory of phlebotomy supplies
•Computer regulated patient draws
Owner/Operator of “Foto Unlimited” Studios and Lab in Lumberton, NC – 1982 to 2005
•C41,EP2, Durst, Kreonite, Buick, and Fuji machine operator, maintenance, and repair on
daily, weekly and yearly levels
•Trained employees to process and sale
•Provided customer service
•Scheduled appointments
•Records management
•Processed film and produced high quality portraiture
•Location and Studio photography
ACTIVITIES:
-NCID User-
-CPR Certified-
-AAMA Credentialed-
-JCAHO Accredited-
- President’s List 2005-
-Business owner for over 20 years-
-Photography-
References:
1. Ann Marie Colbert
Southeastern Regional Medical Center
Quality Management Division
Phone: 910-***-****
Email: acxi7t@r.postjobfree.com
2. Mary K. Lassiter
Southeastern Regional Call Center
Phone: 910-***-****
Email: acxi7t@r.postjobfree.com
3. Penny Johnson – Federal Point Medical Center
Co-worker - receptionist
Wilmington, North Carolina
Phone: 910-***-****
4. David Sessoms – Medical Assistant Chairperson/Instructor
Miller-Motte College
Phone: 910-***-****
Email: acxi7t@r.postjobfree.com
5. Nancy Embry, RN – Manager at Federal Point Medical Center
Supervisor/Co-worker
Wilmington, NC
Phone: 910-***-****
6. Randy Colbert
Southeastern Regional Biomedical Technician
Phone: 910-***-****
Email: acxi7t@r.postjobfree.com
7. Glenn Grady – President of the CMA Courses in the Wilmington Chapter
Miller-Motte College - Instructor
Phone: 910-***-****
Email: acxi7t@r.postjobfree.com
8. Teresa G. Jones – Laboratory Technologist
Co-worker at Federal Point Medical Center in Carolina Beach, NC
Phone: 910-***-****
9. Christy P. King – Federal Point Medical Center
Co-worker / Receptionist – Cashier
Carolina Beach, NC
10, Doug Nance – Medical IT
Co-worker
Southport, NC
Several more references upon request….