Debra Schooley

Diligent, Team Player, Quick Study, Enjoys Completing Projects, Avid Researcher

**** * **** **., *******, IL 60050

acxi48@r.postjobfree.com - 815-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Follett School Solutions

1340 Ridgeview Drive

McHenry, IL 60050

815-***-****

Book Processor: 1-18-2016 to Present

Responsibilities: Manually process books by applying library material according to customer requests.

The Springs of Crystal Lake Rehabilitation Center

2000 Brighton Lane

Crystal Lake, IL 60014

815-***-****

Concierge: 9-2013 to Present, Linda Butts, Mgr.

Responsibilities: Greet, receive and direct visitors to resident rooms, and to appropriate offices. Maintain current files with accurate information on residents. Assist departments with creation of forms, typing, filing, correspondence and reports using MS, Outlook and/or Excel. Provide documentation of admissions, discharges, room changes, outing and appointments. Maintain work orders. Run background check through state data base for potential sex offenders. Attended in-service training programs as scheduled (e.g, OSHA, HIPAA, Abuse Prevention, etc.) Maintain confidentiality of all resident care information including protected health information. Master forms creation for department personnel as requested by Excel and/or Word.

Follett School Solutions

1340 Ridgeview Drive

McHenry, IL 60050

815-***-****

Bibliographer: July 2002 to July 2015, Beth Webster, Mgr.

Evaluate, research and fill requests from account managers and school districts in order to fill their library for elementary, middle and high school curriculums through Titlewave, Mainframe and Internet. Conduct subject search using search tools: key words, subject, Dewey decimal classification, mainframe program utilities. Created documentation and manual to customer with the best product at the best pricing by use of company provided software, as well as MS, Outlook and Excel. Schedule meeting(s) to update department personnel on new process or procedures. Contact account managers and/ or customers to obtain and resolve missing information from their submitted requests in order to complete by their requested due date. Keep supplies at adequate levels for department personnel. Customer focused by keeping abreast of new products and how we will use them to meet the customers need.

Kemper Insurance Companies (Company disbanded)

One Kemper Drive

Long Grove, IL

Underwriting Tech II: October 2000 to June 2002, Joan Wooley, Mgr.

Review and determine acceptability of incoming requests for renewals, non-renewals, endorsements, cancellations based on outlined criteria and authority. Rate and issue assigned Commercial Lines policies, conform to state filing regulations; application of scheduled credits and debits and selected use of filed deviations. Compute, proof, and assemble data for preparation of quotations and endorsements. Create, revise procedure manuals and other materials. Set up and enter billing information. Use appropriate systems for new business, renewals, endorsements and cancellations. Maintain, update specified rating, coding systems, and procedural manuals. Contact bureaus for necessary information.

Kemper Insurance Companies (Company disbanded)

One Kemper Drive

Long Grove, IL

Ratemaking Tech Assistant II: October 1986 to 2000, B. Ann Hall, Mgr.

Prepare, create and file rule/form filings, submit to state insurance departments for approval. Create, revise, update mandated state transmittal forms for state filings on Lotus 1-2-3 spreadsheets for analysts' use. Prepare information for market conducts. Comply with local, state, federal and company regulations and/or procedures; Consult with government officials, civic bodies; Specify applicable endorsements; Quote rates, and company underwriting policies; Analyze, proof data, records or contracts; Prepare and track purchase orders; Design, prepare, proof page layout. Compile, organize and maintain filing and processing system. Design, create and update procedure manual for department.

Secretary Howard Simon and Associates - Northbrook, IL - 1985 to 1986

Howard Simon III, Mgr. Preparation of pension plans on WordStar. Transcription by dictaphone of meetings and agendas. Filing of pension plan records. Revise, add new pension plans on Wordstar.

EDUCATION

College of McHenry County June 2003 to September 2003

General Interest : Contemporary Health Issues, Medical Terminology

Robert Morris College: September 1980 – June 1981 (Graduated)

Certificate of Secretarial in General Robert Morris College

SKILLS

DisplayWrite 34, Microsoft Word, Microsoft Excel, Lotus Notes, Adobe Acrobat Reader/Writer, AmiPro, Word Perfect, Optical Scanner, 9 key calculator, typing 60+ wpm, filing, documentation creation, critical thinking, team player, telephone etiquette, professionalism

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